Holiday Inn Birmingham City Centre by IHG

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Dates

March 2025

April 2025

Minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Bar
Housekeeping
24/7 front desk
Parking available

Explore the area

Smallbrook, Queensway, Birmingham, England, B5 4EW

The Mailbox
‪5 min walk‬
Bullring & Grand Central
‪8 min walk‬
Utilita Arena Birmingham
‪17 min walk‬
Birmingham (BHX)
‪34 min drive‬

Room options

Suite, 1 King Bed

25 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed

22 sq m
Sleeps 2
1 Double Bed

Premium Room, 1 King Bed

22 sq m
Sleeps 2
1 King Bed

Premium Room

22 sq m
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Accessible Bathtub

20 sq m
Sleeps 2
1 Double Bed

Premium Room, 1 King Bed with Sofa bed (Single Sofa)

28 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

20 sq m
Sleeps 2
2 Twin Beds

Premium Room, 2 Double Beds

22 sq m
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed with Sofa bed, Accessible Bathtub (Single Sofa)

28 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room

20 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 King Bed

20 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

20 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

6 Apr - 7 Apr

About this property

Eco-certified hotel with a 24-hour front desk and a restaurant

This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and dry cleaning are onsite.

Holiday Inn Birmingham City Centre by IHG offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The shopping around Holiday Inn Birmingham City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from O2 Academy Birmingham. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Self parking available for a fee
Amenities include free lobby newspapers, a front-desk safe, and a business center
Guests have great things to say about the location and the helpful staff
Just a 4-minute walk from O2 Academy Birmingham and 5 minutes by foot from The Mailbox
Pets welcome for a fee

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. The eco-certified Holiday Inn Birmingham City Centre by IHG also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Holiday Inn Birmingham City Centre by IHG has a restaurant on site.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Covered parking on site (GBP 12.50 per night)

Food and drink

English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
A bar/lounge
A restaurant

Family friendly

In-room refrigerator

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Business centre
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (122 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Electric kettle
Minibar
Refrigerator

Air conditioning (climate-controlled)
Desk
Desk chair
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GBP 20.00 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
Covered self parking fee: GBP 12.50 per night
Pet fee: GBP 20.00 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn

Holiday Inn BIRMINGHAM CITY CENTRE

Holiday Inn Hotel BIRMINGHAM CITY CENTRE

Holiday Inn Birmingham City Centre Hotel

Birmingham Holiday Inn

Holiday Inn Birmingham

Holiday Inn City Centre Hotel Birmingham

Birmingham City Centre By Ihg

Holiday Inn Birmingham City Centre

Holiday Inn Birmingham City Centre by IHG Hotel

Holiday Inn Birmingham City Centre an IHG Hotel

Holiday Inn Birmingham City Centre by IHG Birmingham

Holiday Inn Birmingham City Centre by IHG Hotel Birmingham

Holiday Inn Birmingham City Centre by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Glen

Travelled with group

22 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Central to everything

Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Travelled with group

20 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short getaway

Good stay , nice touch having earbuds to wear as quite noisy outside

Stayed 1 night in Dec 2024

10/10 Excellent

Jill Louise

Business traveller

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect, safe, clean and close to station

Stayed 1 night in Dec 2024

8/10 Good

Michael

11 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

8/10 Good

Warren

11 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place, nice staff, good location. Beware of the car parking, £30 per night not the £12.50 per night on-site covered parking as was described to me (screen shot at booking). They do have off site parking for the lower price.

Stayed 1 night in Dec 2024

8/10 Good

Paul

10 Dec 2024

Liked: Staff & service, property conditions & facilities

We had booked for 3 nights, unfortunately storm Darragh meant our flight to Birmingham was cancelled and rebooked for the following day. I informed the hotel of this and that we would be arriving a day late. When we arrived the hotel had cancelled our entire booking and it took quite a while to find and reactivate the reservation. Not a good start, when we got to the room there were no towels (apparently, according to housekeeping there was a shortage) however these did arrive quite quickly. On the plus side the hotel was very convenient to the train station, was clean and well maintained and the room was very comfortable. Breakfast was included and was of a high standard with plenty of choice

Stayed 3 nights in Dec 2024

6/10 Okay

Leroy

9 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

8 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mo was excellent at reception

Stayed 1 night in Dec 2024

10/10 Excellent

J

Business traveller

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

6 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

4/10 Poor

Luke

2 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Nov 2024

8/10 Good

martin

2 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

We had a weekend stay, the room was clean and comfortable and all the staff we met were polite and helpful. Breakfast is worth the additional cost but book with your room / stay. The hotel is very central and very close to the train station. The only downside is it can be quite noisey, but you get used to this and ear plugs are provided if you are a light sleeper.

Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Jill

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

Room was clean and large. Had to wait a while at check in as large queues. Bed was a little too hard for my liking. Breakfast was excellent.

Stayed 1 night in Nov 2024

8/10 Good

Alan

Business traveller

1 Dec 2024

Liked: Cleanliness, staff & service, amenities

It just proves the old adage that not all hotels from the same brand are not equal. This is the case with this hotel. I booked a "Junior Suite" that worked out at £458.00 for two nights that to be honest was way over the top for what you actually got. I have stayed in other Holiday Inn's and got much better value for money than this one. The strange thing was that despite it just having a major refit, the room was battered already. There was a chunk out of the carpet, the table was badly chipped, the seating in the lounge was worn and tired looking already and windows were not that clean. Also the room was spartan compared to other hotels I have stayed in. A picture or two would have helped. However the walls were just white, white and white broken up by some fabric panelling. It just needed something to make not look like a hospital ward. The irony is that the entrance with it's new "home" look and the funky corridor carpets are really welcoming and look good, but as soon as you're in your room it's simply not nice and I got cabin fever in about half and hour! I was supposed to hold a business meeting there but it was so unwelcoming I chose to hold it the local Spoons at New Street Station! IGT really needs to get their interior designers to do more beyond the lobby areas. Good thing is the breakfast which is always excellent and the choice is massive with Full English or Continental although there were issued with the coffee/ea machines. Staff were good and helpful!

Stayed 2 nights in Nov 2024

4/10 Poor

Chris

30 Nov 2024

Stayed 1 night in Nov 2024

6/10 Okay

Gulrez

28 Nov 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Basic

Stayed 1 night in Nov 2024

8/10 Good

Jack

Travelled with group

24 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Nov 2024

6/10 Okay

Shaun

Business traveller

23 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Lucy

23 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Travelled with group

23 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very pleasant and convenient location

Stayed 1 night in Nov 2024

4/10 Poor

Chris

21 Nov 2024

Stayed 1 night in Nov 2024

6/10 Okay

Leona

Travelled with partner

20 Nov 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The location in proximity to the train station was great, however the surrounding area felt run down and dirty. Reception staff were friendly and helpful. The room itself was very tired and needed a refurb! The bed was incredibly soft and not the most comfortable. It was very noisy overnight with drunk guests running up and down the corridor and making a lot of noise!! And fights outside didn’t help the noise levels! Overall the experience here was just average.

Stayed 1 night in Nov 2024