Holiday Inn Birmingham City Centre, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Birmingham City Centre, an IHG Hotel

Minibar, in-room safe, desk, laptop workspace
Point of interest
Exterior
Front of property
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Birmingham Hippodrome
    3 min walk
  • Snobs
    1 min walk
  • Birmingham New Street Station
    3 min walk
  • Birmingham (BHX)
    26 min drive

Room options

Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed with Sofa bed, Accessible

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Birmingham City Centre, an IHG Hotel

Eco-certified Birmingham hotel in Birmingham City Centre with a 24-hour front desk
This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and dry cleaning are onsite.
Holiday Inn Birmingham City Centre, an IHG Hotel offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The shopping around Holiday Inn Birmingham City Centre, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the breakfast and the proximity to shopping
  • Just a 5-minute walk from The Mailbox and 8 minutes by foot from Bullring & Grand Central
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. The eco-certified Holiday Inn Birmingham City Centre, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.
Holiday Inn Birmingham City Centre, an IHG Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 12.50 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 14.00-17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 122
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self parking fee: GBP 12.50 per night
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre, An Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre, an IHG Hotel Hotel
Holiday Inn Birmingham City Centre, an IHG Hotel Birmingham

Holiday Inn Birmingham City Centre, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1001 reviews" "
Rating 8 - Good. 270 out of 1001 reviews" "
Rating 6 - Okay. 143 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Marco

Stayed 1 night in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Makrina

Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Stayed 1 night in Sep 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vinod

Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was situated within 5 minutes of the theatre I was attending and also from the railway station so was ideal. The room was immaculate and had everything that was needed. The complimentary can of pop, crisps and chocolate were appreciated. The range of food at the breakfast buffet was excellent. There was so much choice. The only negative that I can think of was that I did not like the scent of the hand wash in the bathroom but that’s just personal preference
Stayed 1 night in Jul 2024

10/10 Excellent

Mark, London

Liked: Cleanliness, staff & service, property conditions & facilities
Just a one-night stay, but the room was spotless and very comfortable. This hotel is so well placed for anyone using New St station and the two malls (Grand Central and the Bull Ring) adjacent to it, which have lots of speedy dining options.
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Disliked: Staff & service, amenities
I would not stay there again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin, friendly staff, quiet and clean room, comfortable bed. Excellent location, New Street Station and Hippodrome just 5 minutes away
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, except they made me repay the entire room fee on checkout because of an issue with Hotels.com.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay!
Hotel was great. Very clean and the staff was very helpful. Great bar and good food. Would definitely recommend this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Nimisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Stayed 1 night in Aug 2024

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived late, the staff was rude, the noise outside the room very loud, the pillows were flat and the bed was hard. Debbie
Stayed 1 night in Aug 2024

10/10 Excellent

n

Stayed 1 night in Aug 2024

4/10 Poor

Laura

Liked: Room comfort
Disliked: Cleanliness
Disappointed
My partner & I always stay here when we have a night away in birmingham. The rooms are usually lovely but this time when we entered our room it had a very unpleasant wet dog smell and the bathroom smelt unpleasant too. We had to leave the windows open when we went out to try and get rid of the smell but it didnt work too well . We were also woken up at 5am by loud men coming back from a night out, shouting and slamming doors but i guess the hotel aren't to blame for that part. I will be potentially looking to stay elsewhere for our next visit.
Stayed 1 night in Aug 2024

8/10 Good

Kacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good
The stay was ok, one room the air conditioning was working perfectly, in the other it wasn’t working at all. The pillows could have been softer
Stayed 2 nights in Aug 2024

4/10 Poor

Marjorine

Stayed 1 night in May 2024

10/10 Excellent

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A return visit
An excellent stay and hope to see you again next year
Stayed 2 nights in Jul 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024