Crowne Plaza Birmingham NEC, an IHG Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Gym

Room service

Explore the area

Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS

Resorts World Birmingham
‪4 min walk‬
Santai Spa
‪7 min walk‬
Resorts World Arena
‪7 min walk‬
Birmingham (BHX)
‪8 min drive‬

Room options

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

Lake view
Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed, Balcony

Sleeps 2
1 Queen Bed

Premium Room

Sleeps 2
1 Twin Bed

Standard Room, 1 Queen Bed with Sofa bed

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

Sleeps 2
1 King Bed

Junior Suite, 2 Double Beds

Sleeps 5
2 Double Beds

Standard Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Standard Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Standard Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Premium Room, 1 King Bed (1 Super King)

Sleeps 2
1 King Bed

Standard Room

Sleeps 2
1 Twin Bed

Premium Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

4 Feb - 5 Feb

About this property

Lakefront Birmingham hotel in Marston Green with a fitness center

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.

Crowne Plaza Birmingham NEC, an IHG Hotel offers 242 accommodations with video-game consoles and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of Crowne Plaza Birmingham NEC, an IHG Hotel's great location. During your stay, you're just a quick walk from Resorts World Birmingham. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served weekdays for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have great things to say about the breakfast and the clean accommodations
Steps from Resorts World Birmingham and 9 minutes by foot from The Bear Grylls Adventure

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the eco-certified Crowne Plaza Birmingham NEC, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:00 AM and 10:00 AM.

The Lobbyist Bar Lounge - This restaurant serves breakfast and dinner. Happy hour is offered.

11 Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (GBP 10 per night)

Food and drink

English breakfast available for a fee weekdays 6:00 AM–10:00 AM: GBP 18.95 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

The Lobbyist Bar Lounge
11 Bar and Grill

Things to do

Fitness centre

Family friendly

Free cots/infant beds
Free rollaway/extra beds
Laundry facilities
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Business services

Business centre
Computer station
Conference space
Meeting rooms

Outdoors

BBQ grill(s)
Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Handrails in stairwells
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Designated smoking areas
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Free rollaway beds
Hypo-allergenic bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Flat-screen TV
Films for purchase
Premium channels
Satellite channels
Video game console

Food and drink

Coffee/tea maker

Connecting rooms available
Desk
Energy-saving switches
Free newspapers
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Safe
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 18.95 per person
Uncovered self parking fee: GBP 10 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Crowne Plaza NEC

Birmingham NEC Crowne Plaza

Crowne Plaza Birmingham NEC

Crowne Plaza NEC

Crowne Plaza NEC Birmingham

Crowne Plaza NEC Hotel

Crowne Plaza NEC Hotel Birmingham

NEC Birmingham Crowne Plaza

NEC Crowne Plaza

NEC Crowne Plaza Birmingham

Crowne Plaza Birmingham NEC Hotel

Birmingham Crowne Plaza

Crowne Plaza Birmingham

Crowne Plaza Birmingham NEC

Crowne Plaza Birmingham NEC an IHG Hotel

Crowne Plaza Birmingham NEC, an IHG Hotel Hotel

Crowne Plaza Birmingham NEC, an IHG Hotel Birmingham

Crowne Plaza Birmingham NEC, an IHG Hotel Hotel Birmingham

Crowne Plaza Birmingham NEC, an IHG Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Denzil

22 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

2/10 Terrible

Shaista

20 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Check in was not good We were given a room with two single beds and only found out when we went to room. Requested a standard room as that’s what we had booked and told they was none. Then after making a fuss the guy found a room. Guy at reception didn’t seem bothered with what he is doing :

Stayed 1 night in Oct 2024

10/10 Excellent

Yvonne

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Heather

13 Oct 2024

Would stay again.

Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

13 Oct 2024

It was a very nice overnight stay , thank you

Stayed 1 night in Oct 2024

10/10 Excellent

craig

9 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Jon

Business traveller

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Car park security terrible

Stay was great, Parked my car right out side the front of the hotel, i could see it from the check in desk. When i came down in the morning someone had stolen my tow bar! security not so good. Asked for the CCTV and was told only released to the police, no point calling the police as they only work for money these days. So my one night cost me an extra £250.00

Stayed 1 night in Sep 2024

8/10 Good

Richard

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Our stay

Excellent hotel we would recommend it to anyone highly recommend. But the complimentary room coffee tastes not good you need to look at a better coffee.

Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Travelled with family, Business traveller

6 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel Good location Friendly and helpful staff

Stayed 2 nights in Aug 2024

8/10 Good

Chandni

28 Sept 2024

Stayed 1 night in Sep 2024

2/10 Terrible

Olaleke

Business traveller

25 Sept 2024

Absolutely no sympathy for cancelling without charge on over £400 a night booking, with 48 hours notice for a sudden illness, despite several appeals

Stayed 1 night in Sep 2024

10/10 Excellent

Chris

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel within walking distance of the NEC. Lots of restaurants nearby and lovely view of the lake. Also nice bar area.

Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay, however our key cards kept getting deactivated by NEC metal detectors, and we had to keep going down to reception to reactivate them. It would be useful for the entrances to have signs notifying guests that if they have visited the NEC they should get their cards reset at reception before trekking to their rooms.

Stayed 2 nights in Sep 2024

2/10 Terrible

Simon G

18 Sept 2024

Stayed 3 nights in Aug 2024

8/10 Good

PAUL

Business traveller

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

8/10 Good

carl

Business traveller

9 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Work trip

Nice hotel close to Nec

Stayed 2 nights in Sep 2024

10/10 Excellent

Shaista

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay will definitely recommend

Stayed 1 night in Aug 2024

10/10 Excellent

Kerrie

Travelled with group

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We arrived early for an event nearby. I went into the hotel to let them know I was in the carpark and was given the room key, this was at 11.30 AM check in was not until 3. Bonus.

Stayed 1 night in Aug 2024

8/10 Good

Mikaela

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

jordan

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Average rooms, great location for the NEC

Entrance to the hotel looked really clean and 5*. Room was a little dated, the bed was too hard (personal preference) and the walls thin. The staff were very friendly on check in and out.

Stayed 2 nights in Aug 2024

8/10 Good

Ian

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Anil, Wellington

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location with 5 star amenities. Staff were super hospitable particularly Matthew at the front desk who went out of his way to help us. A great experience in all !

Stayed 1 night in Aug 2024