Crowne Plaza Birmingham NEC, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Birmingham NEC, an IHG Hotel

Exterior
Lobby
Bar (on property)
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Resorts World Birmingham
    4 min walk
  • Miller & Carter Resorts World
    4 min walk
  • Air Rail Link Tram Stop
    4 min drive
  • Birmingham (BHX)
    8 min drive

Room options

Standard Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed (1 Super King)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Birmingham NEC, an IHG Hotel

Lakefront Birmingham hotel in Marston Green with a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Crowne Plaza Birmingham NEC, an IHG Hotel offers 242 accommodations with video-game consoles and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Crowne Plaza Birmingham NEC, an IHG Hotel's great location. During your stay, you're just a quick walk from Resorts World Birmingham. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served weekdays for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Resorts World Birmingham and 9 minutes by foot from The Bear Grylls Adventure
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and barbecue grills are also featured at the eco-certified Crowne Plaza Birmingham NEC, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:00 AM and 10:00 AM.
The Lobbyist Bar Lounge - This restaurant serves breakfast and dinner. Happy hour is offered.
11 Bar and Grill - This restaurant serves breakfast, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • English breakfast available for a fee weekdays 6:00 AM–10:00 AM: GBP 18.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Lobbyist Bar Lounge
  • 11 Bar and Grill

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC, an IHG Hotel Hotel
Crowne Plaza Birmingham NEC, an IHG Hotel Birmingham
Crowne Plaza Birmingham NEC, an IHG Hotel Hotel Birmingham

Crowne Plaza Birmingham NEC, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1000 reviews" "
Rating 8 - Good. 315 out of 1000 reviews" "
Rating 6 - Okay. 101 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, however our key cards kept getting deactivated by NEC metal detectors, and we had to keep going down to reception to reactivate them. It would be useful for the entrances to have signs notifying guests that if they have visited the NEC they should get their cards reset at reception before trekking to their rooms.
Stayed 2 nights in Sep 2024

2/10 Terrible

Simon G

Stayed 3 nights in Aug 2024

8/10 Good

PAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

carl

Business traveller
Liked: Cleanliness, staff & service, room comfort
Work trip
Nice hotel close to Nec
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay will definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Kerrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early for an event nearby. I went into the hotel to let them know I was in the carpark and was given the room key, this was at 11.30 AM check in was not until 3. Bonus.
Stayed 1 night in Aug 2024

8/10 Good

Mikaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

jordan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Average rooms, great location for the NEC
Entrance to the hotel looked really clean and 5*. Room was a little dated, the bed was too hard (personal preference) and the walls thin. The staff were very friendly on check in and out.
Stayed 2 nights in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anil, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with 5 star amenities. Staff were super hospitable particularly Matthew at the front desk who went out of his way to help us. A great experience in all !
Stayed 1 night in Aug 2024

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and very helpful staff. Quick taxi ride to airport
Stayed 1 night in Aug 2024

8/10 Good

STEPHEN

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Birmingham
The hotel was excellent and in a great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location just a short walk from NEC. Staff are incredible. Bed is very comfortable and there is a big wardrobe and lots of drawers. Bottled water provided every day.
Stayed 8 nights in Jul 2024

4/10 Poor

Lynn

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
The room I was given was very tired and shabby. Shower curtain ripped, settee greasy, stained, just awful. No fridge, furniture chipped, cushions on bed stained. This was honesty to worst room I’ve had in over 30 years! Breakfast was good but one coffee machine for 100s of people?
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Business traveller, Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great experience!
Great experience! Great customer service! I recommend to anyone reading this and will definitely be back again
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

wasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for arena
Great location for arena
Stayed 1 night in Jul 2024

10/10 Excellent

M B

Stayed 1 night in Jul 2024