The Arden Hotel & Leisure Club

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Explore the area

Coventry Road, Bickenhill, Solihull, England, B92 0EH

National Exhibition Centre
‪13 min walk‬
National Motorcycle Museum
‪1 min drive‬
Resorts World Birmingham
‪2 min drive‬
Birmingham (BHX)
‪7 min drive‬

Room options

Double Room

Very good

20 sq m
Sleeps 3
1 King Bed

Superior Room, 1 King Bed

Excellent

20 sq m
Sleeps 3
1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Twin Room

Good

20 sq m
Sleeps 3
2 Twin Beds

Superior Twin Room

Excellent

20 sq m
Sleeps 3
2 Twin Beds

Family Room

Good

25 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Similar properties

Pool

Hot tub

Spa

Kids pool

for 1 room

includes taxes & fees

3 Feb - 4 Feb

About this property

Family-friendly hotel connected to the convention center in Marston Green with free parking

Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.

The Arden Hotel & Leisure Club offers 216 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Arden Hotel & Leisure Club's great location. During your stay, you'll be connected to the convention center, and within walking distance of National Exhibition Centre. Free WiFi in public areas, free self parking, and an indoor pool are available.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests love the breakfast and restaurant
13 minutes by foot from National Exhibition Centre and a 2-minute drive from Resorts World Birmingham
Pets welcome for a fee (restrictions apply)

The Arden Hotel & Leisure Club offers its guests a children's pool, an indoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and an arcade/game room are also featured at the family-friendly The Arden Hotel & Leisure Club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Solihull hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Burgundy Restaurant - This restaurant serves dinner only.

Room service (during limited hours) is available.

Languages

English, Portuguese, Russian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 14.00 per person
1 restaurant
1 bar
Room service available

Restaurants on site

Burgundy Restaurant

Things to do

Arcade/games room
Billiards/pool table
Children's pool
Fitness centre
Indoor pool
Sauna
A hot tub
Steam room

Family friendly

Arcade/games room
Children's pool
Free cots/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services

Business services

Business centre
Conference space
Meeting rooms

Outdoors

Garden
Outdoor furniture
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Digital channels
Flat-screen TV
Films for purchase

Food and drink

Coffee/tea maker
Electric kettle

Desk
Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: GBP 60

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 25 2024 to December 27 2024 (dates subject to change):

One of the dining venues
Bar/Lounge(s)
Fitness facilities
Sauna
Spa tub
Swimming pool

The following facilities are closed seasonally each year. They will be closed from December 25 to January 4:

Dining venue(s)

The following facilities are closed on Christmas Day:

Bar/lounge
Dining venue(s)
Fitness facilities
Sauna
Spa tub
Swimming pool

Access methods

Staffed front desk

Pets

Pets: GBP 25.00 per pet, per night
Maximum 2 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 25.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 14.00 per person
Pet fee: GBP 25.00 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 60 (subject to availability)
Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Front desk staff will greet guests on arrival.

We should mention

Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Arden Hotel & Leisure Club

Arden Hotel & Leisure Club Solihull

Arden Hotel Leisure Club

Arden Leisure

Arden Leisure Club

Arden Leisure Club Solihull

Arden Leisure Hotel

Arden Hotel Leisure Club Solihull

The Arden & Leisure Solihull

The Arden Hotel & Leisure Club Hotel

The Arden Hotel & Leisure Club Solihull

The Arden Hotel & Leisure Club Hotel Solihull

The Arden Hotel & Leisure Club Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Isobel

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at the Arden are amazing, especially the breakfast staff. The food is really good, and very good value for money. Extra milk for your room is usually available at reception, the pool is lovely and the hot tub very relaxing! The staff had put a non slip mat in the shower for me, plenty of towels too. Wifi good, and room quiet despite having the windows open all night. Taxi good value too, £7.50 almost to the door of the nec halls. Breakfast as always was amazing, poached and fried eggs cooked to order. The only gripe i have is no cover on the mattress or the pillows. Other than that, a lovely stay.

Stayed 1 night in Oct 2024

10/10 Excellent

Sian

Business traveller

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

21 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Travelled with partner

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very helpful professional staff food top kotch

Stayed 1 night in Oct 2024

2/10 Terrible

Dean

Business traveller

20 Oct 2024

Disliked: Property conditions & facilities, room comfort

Bland & Magnolia.

Checking in we were greeted by a very pleasant young lady that was all pleasant booking us in. Only to find apparently I had two rooms booked. I showed her the confirmation on my Hotels.com app and cleared that up. I’d upgraded to a Superior King Room. Well I’d of hated to see a size of a double room. Went down to the bar and ordered a drink and some food. It wasn’t great and the place just felt like it was draining the life out of me. The decor is very Magnolia and bland. Went up to bed. Room was clean but tired. Breakfast was a little lacking in range unless you were having a Full English. Overall couldn’t wait to get out.

Stayed 1 night in Oct 2024

2/10 Terrible

HARMENDRASINGH

Business traveller

19 Oct 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff behaviour is very rude. They do not have house keeping services after 6.00PM, so you have to clean your room yourself

Stayed 2 nights in Oct 2024

10/10 Excellent

Jackie

19 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

6/10 Okay

Steve

Travelled with partner

18 Oct 2024

Sliding wooden bathroom door poor fit and clunky sliding mechanism- very dated. Bathroom would benefit from upgrading. Otherwise fairly pleasant with good helpful staff and convenient location for NEC or rail station.

Stayed 2 nights in Oct 2024

2/10 Terrible

Genty

Travelled with family

18 Oct 2024

Disliked: Cleanliness

When we got to property, there were dirty beds and all would not look properly. I’m still waiting for a refund from the hotel.

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

15 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Monika

15 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Steve

14 Oct 2024

Stayed 1 night in Sep 2024

6/10 Okay

Julie

Travelled with group

13 Oct 2024

Liked: Property conditions & facilities, room comfort

No food available after 11pm

Stayed here before but rather disappointed this time as there was no food available on our return from the event at the NEC. Previously we have been able to get food. We had not been advised at check in. We were advised to go to the petrol station down the road.

Stayed 1 night in Oct 2024

4/10 Poor

Deme

13 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated room on the 2nd floor over looking the motorway. Not what I expected for just shy of £200 per night! False nails left in the bathroom and floor, not cleaned properly. Breakfast was good at an additional charge and location perfect for NEC but sadly wouldn’t return!

Stayed 1 night in Oct 2024

8/10 Good

Debra

Travelled with family

13 Oct 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Hit and miss

My daughter’s room was lovely mine however crap. Dirty walls peeling paper chips in the woodwork. USB at side of both beds didn’t work. Windows filthy window sill full of dead flies.

Stayed 1 night in Oct 2024