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"Well located. Pleasant staff. Room was clean & tidy. There is a car park in the basement. It has an extremely tight entrance. " More
9 May 2024 by ibis team
Hello,We very much appreciate your comments regarding your stay at the Ibis Birmingham New Street.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
19 Jul 2023 by Dayana Kancheva
Dear David,We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaAssistant General Manager
25 Jan 2022 by Dayana Kancheva
Dear EMMA, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayana Kancheva Assistant General Manager
22 Jun 2024 by ibis team
Dear Essi,Thank you for your feedback! We're delighted to hear you had a great stay. We look forward to welcoming you back in the future!RegardsTeam Ibis
20 Nov 2019 by Paula
Thank you for taking the time to leave your feedback, I apologise that your stay did not live up to your expectations. Please contact our 24h reception in the future, they will be able to assist you and fix the issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available. WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee. This 3-star Birmingham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
