Genting Hotel & Spa at Resorts World Birmingham

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Gym

Spa

Pool

Room service

Parking available

Explore the area

Pendigo Way, Birmingham, England, B40 1PU

Resorts World Birmingham
1 min walk
Resorts World Arena
2 min walk
The Bear Grylls Adventure
3 min walk
Birmingham (BHX)
5 min drive

Room options

In-room safe, desk, soundproofing, iron/ironing board

Signature Double Room, 1 Double Bed

27 sq m
Sleeps 3
1 Double Bed

Signature Twin Room, 2 Single Beds

27 sq m
Sleeps 2
2 Twin Beds

Double Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Superior Double Room

27 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Eco-certified Birmingham hotel connected to the convention center, steps from Resorts World Birmingham

18 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, 5 bars/lounges, and a health club are onsite.

Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The breakfast at Genting Hotel & Spa at Resorts World Birmingham gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Resorts World Birmingham. Free WiFi in public areas, 18 restaurants, and 5 bars are available.

Free WiFi
Options for a bite to eat or a relaxing drink include 18 restaurants, 3 coffee shops/cafes, and 5 bars/lounges
English breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Treat yourself to massages, facials, or body treatments at the spa
Amenities include a front-desk safe, a meeting room, and a car charging station
Onsite recreation includes a gym and a sauna
Guests have great things to say about the location and the helpful staff
Steps from Resorts World Birmingham and Santai Spa
Airport shuttle service available for a fee

Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the eco-certified Genting Hotel & Spa at Resorts World Birmingham. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants on site.

Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Covered self parking on site (GBP 20 per night)
Limited on-site parking
Electric car charging station on site
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 19.95 for adults and GBP 9.95 for children
18 restaurants and 3 coffee shops
5 bars/lounges
Room service available

Things to do

24-hour fitness centre
Bowling alley
Full-service spa
Indoor pool
Sauna
Shopping centre
Shopping

Family friendly

Bowling alley
Indoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff

Business services

A meeting room

Outdoors

Pool sunloungers
Rooftop terrace

Spa

Body treatments
Facials
Massages
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Lift
Grab bar in shower
Grab bar near toilet
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
Wheelchairs available on site

10 casino gaming tables
30 casino slot machines
2 casino VIP rooms
Casino (538 square feet of space)
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating (climate-controlled)

Bathroom

Towels

Entertainment

42-inch flat-screen TV
Digital channels

Desk
Iron/ironing board
Laptop-compatible safe
Phone
Recycling
Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
Covered self parking fee: GBP 20 per night
Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

Rollaway beds are only suitable for guests aged up to 12.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham

Genting Birmingham

Genting Hotel

Genting Hotel & Spa at Resorts World Birmingham Hotel

Genting Hotel & Spa at Resorts World Birmingham Birmingham

Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Genting Hotel & Spa at Resorts World Birmingham Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

keith

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for local amenities

Lovely hotel, good value and convenient for the casino or NEC. Downside to the area is limited breakfast options especially if you are with elderly people who can't walk far. Staff at hotel courteous and helpful and I requested adjoining rooms and they accomodated my request.

Stayed 1 night in Aug 2024

10/10 Excellent

sarabjeet

Travelled with family, Travelled with partner

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great view and access to restaurants and cinema one step away. great customer service at desk and parking is validated at reception overall great experience.

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

19 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

shirley, Uxbridge

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lots to do, restaurants & bars, shopping, staff very friendly and helpful.

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with partner

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location and facilities are great

Stayed 1 night in Aug 2024

8/10 Good

Keith

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

12 Aug 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

Konrad

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Business traveller

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

8/10 Good

Yasmin

Travelled with partner

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great location / very clean and modern / TVs should be smart and have netflix / prime available for longer stays :) Lots of shopping available

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel

I walked into paradise when I entered the reception. Room was very clean and tidy and there was everything in the room that you need. Breakfast was excellent with all the different choices you could ask for, from a full English to a beautiful fresh fruit salad. Would diffo stay there again. 10 out of 10 Genting (don't change)

Stayed 2 nights in Aug 2024

6/10 Okay

Lesley

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Understaffed

I found the hotel expensive for what it was. Breakfast was a nightnare each day as there were only 3 serving staff who were rushed off their feet. Too many tables waiting to be cleared of used plates etc. Had to wait for far too long - 15 minutes one morning fir cereal bowls !!

Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent welcome from the staff, efficient check in and very comfortable, spotlessly clean room. Spa was an added bonus.

Stayed 1 night in Jul 2024

2/10 Terrible

Simon

1 Aug 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Waqar

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

umesh

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

15th Anniversary Celebration

We came for an overnight stay for our 15th wedding anniversary and had a lovely time. We used the spa facilities which were great, especially the hot stone loungers! Had dinner and drinks in the sky bar and watched the sunset from the terrace. Absolutely delighted with my choice of hotel for this special occasion

Stayed 1 night in Jul 2024

10/10 Excellent

Olugbemiga

31 Jul 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Damon

Travelled with partner, Travelled with group

31 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me and my partner love resorts world and staying at the Genting hotel. It has everything you need with a beautiful clean hotel and a great spa, what more could you ask for.

Stayed 1 night in Jul 2024