Genting Hotel & Spa at Resorts World Birmingham

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Bowling
Front of property – evening/night
5 bars/lounges
Indoor pool, pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Parking available
  • Bar

Explore the area

Map
Pendigo Way, Birmingham, England, B40 1PU
  • Resorts World Birmingham
    1 min walk
  • Gourmet Burger Kitchen
    1 min walk
  • Air Rail Link Tram Stop
    5 min drive
  • Birmingham (BHX)
    5 min drive

Room options

Signature Double Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

Signature Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Genting Hotel & Spa at Resorts World Birmingham

Eco-certified Birmingham hotel connected to the convention center, steps from Resorts World Birmingham
18 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, 5 bars/lounges, and a health club are onsite.
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The breakfast at Genting Hotel & Spa at Resorts World Birmingham gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Resorts World Birmingham. Free WiFi in public areas, 18 restaurants, and 5 bars are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 18 restaurants, 3 coffee shops/cafes, and 5 bars/lounges
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, massages, or facials at the spa
  • Amenities include a front-desk safe, a meeting room, and a car charging station
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Resorts World Birmingham and Santai Spa
  • Airport shuttle service available for a fee
Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the eco-certified Genting Hotel & Spa at Resorts World Birmingham. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants on site.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 20 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre
  • Bowling alley
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Shopping

Family friendly

  • Bowling alley
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Casino (538 square feet of space)
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Rollaway beds are only suitable for guests aged up to 12.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1003 reviews" "
Rating 8 - Good. 165 out of 1003 reviews" "
Rating 6 - Okay. 51 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven, Garstang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for NEC conference.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and comfortable thank you so much
Stayed 1 night in Sep 2024

10/10 Excellent

Sinetta, Derby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

MARC

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Fabulous stay. Everything I was hoping for and more.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 8 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Quick night away for our anniversary, lovely room, vibe and easy to access restaurants and activities
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Joanne

Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 2 nights in Aug 2024

6/10 Okay

Joanna

Stayed 1 night in Aug 2024

10/10 Excellent

Marinela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service friendly and helpful parking under the hotel easy to find. Rooms are cleaned and nice the mini bar was free and nice coffee machine. Really liked the choice of eatery’s so much to choice from, loved the fact it is right on the entertainment. You get a £10 free voucher for the casino which was a nice touch breakfast in the morning was lovely although only scrambled egg on offer and it could do with being put somewhere with a little more room but all in all a very good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for local amenities
Lovely hotel, good value and convenient for the casino or NEC. Downside to the area is limited breakfast options especially if you are with elderly people who can't walk far. Staff at hotel courteous and helpful and I requested adjoining rooms and they accomodated my request.
Stayed 1 night in Aug 2024

10/10 Excellent

sarabjeet

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view and access to restaurants and cinema one step away. great customer service at desk and parking is validated at reception overall great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Stayed 1 night in Aug 2024

10/10 Excellent

shirley, Uxbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do, restaurants & bars, shopping, staff very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities are great
Stayed 1 night in Aug 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024