Hilton Birmingham Metropole

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Dates

February 2025

March 2025

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub
Parking available
Bar

Explore the area

National Exhibition Centre, Birmingham, England, B40 1PP

Pendigo Lake
‪3 min walk‬
National Exhibition Centre
‪8 min walk‬
Resorts World Arena
‪8 min walk‬
Birmingham (BHX)
‪7 min drive‬

Room options

Deluxe Penthouse

93 sq m
Sleeps 4
1 King Bed

Room, 1 Queen Bed, Accessible

25 sq m
Sleeps 2
1 Queen Bed

Room, 1 King Bed (Dinner By The Water Stay)

Sleeps 2
1 King Bed

Twin Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Deluxe Suite, 1 King Bed

66 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed

44 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (Parking)

Sleeps 2
1 King Bed

Twin Room, 2 Double Beds

Sleeps 2
2 Double Beds

Deluxe Room, 1 King Bed (New Year Gala)

Sleeps 2
1 King Bed

Executive Room, 1 King Bed

Sleeps 2
1 King Bed

Family Room, 1 King Bed

Sleeps 4
1 King Bed

Suite, 1 King Bed, Corner

Sleeps 4
1 King Bed

Junior Suite, 1 King Bed, Club lounge access | Living area

Junior Suite, 1 King Bed, Business Lounge Access

Sleeps 4
1 King Bed

Single Room, 1 Double Bed

14 sq m
Sleeps 1
1 Double Bed

Room, 1 Queen Bed

Sleeps 2
1 Queen Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

6 Mar - 7 Mar

About this property

Family-friendly Birmingham hotel in Marston Green with 2 restaurants

Along with 2 restaurants, this hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a sauna, and a coffee shop/cafe are onsite.

Hilton Birmingham Metropole offers 795 accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Hilton Birmingham Metropole. During your stay, you're just a quick walk from Resorts World Birmingham. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.

Free WiFi (speed: 50+ Mbps)
Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Guests have great things to say about the clean accommodations and the helpful staff
Within a 10-minute walk of National Exhibition Centre and The Bear Grylls Adventure
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Hilton Birmingham Metropole offers its guests a children's pool, an indoor pool, a 24-hour health club, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 59998 square feet (5574 square meters) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton Birmingham Metropole has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 16.00 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.00 per person
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
Free daily reception
24-hour room service

Things to do

24-hour fitness centre
Children's pool
Concerts/live shows
Indoor pool
Sauna
A hot tub
Steam room

Family friendly

Children's pool
Free rollaway/extra beds
High chair
Indoor pool
Laundry facilities

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Conference space (59998 square feet)
Meeting rooms - 31

Outdoors

Outdoor furniture

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Designated smoking areas

Room amenities

Bedroom

Bed sheets
Free rollaway beds
Heating (climate-controlled)
Hypo-allergenic bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

55-inch flat-screen TV
TV channels

Food and drink

Electric kettle
Free tea bags/instant coffee

Connecting rooms available
Desk
Individually decorated
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: GBP 30 per pet (varies based on length of stay)
Maximum 2 (weight limit: 75 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 18.00 per person
Self parking fee: GBP 16.00 per night
Pet fee: GBP 30 per pet (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 6:00 AM to 10:00 PM.
Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton

Birmingham Metropole

Birmingham Metropole Hilton

Hilton Birmingham Metropole

Hilton Metropole Birmingham

Hilton Metropole Hotel Birmingham

Metropole Birmingham

Metropole Birmingham Hilton

Metropole Hilton

Metropole Hilton Birmingham

Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Hotel

Hilton Metropole

Hilton Birmingham Metropole Hotel

Hilton Birmingham Metropole Birmingham

Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

ADAM

Business traveller

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Craig

20 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolute legends, I left my wedding ring in the bathroom and they posted back to me. Amazing service and very friendly staff.

Stayed 1 night in Nov 2024

8/10 Good

Martyn

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2024

6/10 Okay

Ruth

Travelled with partner

19 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

Ok stay not worth the money though

Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with partner

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel and staff were lovely We had an adjoining room and could here everything next door maybe her singing was good in her head but overall was a lovely stay The drink were very expensive as a paying guest maybe should be a discount

Stayed 1 night in Nov 2024

10/10 Excellent

Tania

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Kim

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean place

Nice 2 night stay while I attended an event. Room was clean. Building was quiet. Staff, all but one were, polite and professional and attentive. Was out most of the day and was sick to death of sandwiches on offer. Wanted to get something from the restaurant my perogative, and carry to my room. The rude man behind the bar acted like he was in a busy fulll bar and customers all around. Was just little ole me apparently must not have looked like a tipper. Anway after his 4th act of blatant dismissive behaviour I went back to the kiosk and got a sandwich- at least that staff were polite and attentive. Would stay again but need to find somewhere to eat that isnt a sandwich and has customer service.

Stayed 2 nights in Nov 2024

8/10 Good

David

16 Nov 2024

Liked: Staff & service, property conditions & facilities, room comfort

Pretty Good

Hot tap on bath was inoperable Hair in bath

Stayed 1 night in Nov 2024

10/10 Excellent

Colin

16 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

16 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Geoffrey

Business traveller

15 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

4/10 Poor

Darren

Business traveller

14 Nov 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

12 Nov 2024

Liked: Room comfort

Stayed 1 night in Nov 2024

6/10 Okay

wesley

Travelled with partner

12 Nov 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

Hotel itself and the room were excellent (perfect for BP Pulse) However they are vastly understaffed especially at the bar. After waiting 30 minutes we still couldn’t get served! We were told to try room service, but after 45 minutes of continuous ringing we gave up!! Couldn’t even use the one vending machine as it was cash only! So overall, pretty poor!!

Stayed 1 night in Nov 2024

10/10 Excellent

Gareth

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and very convenient for the NEC. Bit expensive but hey ho!

Stayed 2 nights in Nov 2024

8/10 Good

Julie

11 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable and staff that go out of their way for you. Breakfast wonderful, large selection. Very convenient for the NEC.

Stayed 1 night in Nov 2024

8/10 Good

Mike

Business traveller

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Mahendranath

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it was really good friendly staff help me check in quicker

Stayed 1 night in Nov 2024

10/10 Excellent

Aileen

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Stayed 2 nights in Nov 2024

10/10 Excellent

Lester

Travelled with group

10 Nov 2024

Liked: Staff & service, amenities, property conditions & facilities

Very convenient for the NEC visited the classic car show over the weekend, short walk from the Hotel to the NEC. Buffet breakfast excellent wide variety of options. We will be using this Hotel again next year.

Stayed 2 nights in Nov 2024

8/10 Good

Rachel

10 Nov 2024

Stayed 1 night in Nov 2024

6/10 Okay

Mia

9 Nov 2024

Guests can’t use the pool?!

Really disappointed that hotel guests have to pay extra to use the pool. We stayed as a family of four and it would have cost an additional £40 to use the pool! We weren’t made aware of this before booking and felt completely ripped off.

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group

9 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very comfortable and breakfast is good. Did get 3 different answers to a question about paying for parking but all good when we left.

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Business traveller

8 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic all round stay.

Really helpful staff. Early check in at no extra cost. I have stayed at most of the hotels at the NEC but I will definitely be using this one in the future. It’s reviews don’t do it justice.

Stayed 2 nights in Nov 2024