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Hilton Birmingham Metropole

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Birmingham Metropole

Indoor pool
Reception
2 bars/lounges
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
National Exhibition Centre, Birmingham, England, B40 1PP
  • National Exhibition Centre
    ‪8 min walk‬
  • Resorts World Arena
    ‪8 min walk‬
  • The Bear Grylls Adventure
    ‪8 min walk‬
  • Birmingham (BHX)
    ‪7 min drive‬

Room options

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

7.2 out of 10
Good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Dinner By The Water Stay)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed (Dinner By The Water Stay)

  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.4 out of 10
Very good
(25 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Parking)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed (Parking)

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds

Twin Room, 2 Double Beds

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (New Year Gala)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed (New Year Gala)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Family)

Executive Room, 1 King Bed (Family)

Executive Room, 1 King Bed (Family)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area

Family Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Executive lounge

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Junior Suite, 1 King Bed, Business Lounge Access | Living area

Junior Suite, 1 King Bed, Business Lounge Access

  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

7.4 out of 10
Good
(16 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Exterior

Moxy Birmingham NEC

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (622)
The price is €161
for 1 room
includes taxes & fees
31 Jan - 1 Feb
Moxy Birmingham NEC

About this property

Hilton Birmingham Metropole

Family-friendly Birmingham hotel in Marston Green with 2 restaurants
Along with 2 restaurants, this hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a sauna, and a coffee shop/cafe are onsite.
Hilton Birmingham Metropole offers 795 accommodations with safes and hair dryers. These individually decorated accommodations include desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Hilton Birmingham Metropole. During your stay, you're just a quick walk from National Exhibition Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of National Exhibition Centre and The Bear Grylls Adventure
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Birmingham Metropole offers its guests a children's pool, an indoor pool, a 24-hour health club, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 59998 square feet (5574 square meters) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hilton Birmingham Metropole has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16.00 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Concerts/live shows
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra beds
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (59998 square feet)
  • Meeting rooms - 31

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 16.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 297 out of 703 reviews" "
Rating 8 - Good. 177 out of 703 reviews" "
Rating 6 - Okay. 101 out of 703 reviews" "
Rating 4 - Poor. 82 out of 703 reviews" "
Rating 2 - Terrible. 46 out of 703 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Stayed 1 night in Oct 2024

8/10 Good

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Saadia

Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Lovely hotel but cleanliness an issue
We attended an event at this hotel which was lovely however bed sheets were dirty. the view as lovely as well as the amazing breakfast butt hey are overshadowed by the unclean sheets.
Stayed 1 night in Oct 2024

10/10 Excellent

Maxine

Stayed 1 night in Oct 2024

2/10 Terrible

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

EDWARD

Business traveller
Disliked: Property conditions & facilities
Long queue to check in. Car park is very potholed: watch your ankles! Maintenance knocked on the door and came in twice whilst I was asleep - not sure why? First time at this hotel for a few years. It really is rather tired now.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute top notch
This is a huge property, but they really made it so welcoming with a special gift in the room for my daughter. The pool was fabulous.
Stayed 1 night in Oct 2024

10/10 Excellent

anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Cold rooms
All good but rooms are very cold unless aircon heating on which makes it then very noisy. If turned off the wind howls through the aircon pipes and is still very noisy.
Stayed 1 night in Oct 2024

4/10 Poor

Laurie

Travelled with group
Disliked: Property conditions & facilities
Requested manager response for a broken bed, not dealt with and no contact as yet. Over £200 for a night spent on sofa cushions, 40 min for housekeepers to respond to the bed issue at 01:00; exhausted. Not what you expect and not impressed. Booked for 3 adults, 2 mugs, 2 towels, no sofa bed…. Avoid
Stayed 1 night in Oct 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel really looked after the kids, nice little touches such as dressing gowns and balloons for them!
Stayed 2 nights in Oct 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for airport hotel, room facilities are limited with a fairly small bath/shower even in the larger rooms.
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long time to check in
A bit of a disaster on arrival it took 2 members of staff to find my reservation. I went to check in and it took over half an hour to find my reservation, to find my room I couldn’t stay in as the air con wasn’t working in that part of the hotel so they downgraded my room which included the executive lounge. Luckily I challenged them and they put executive lounge access and breakfast along with free parking due to the long checking in time.
Stayed 2 nights in Jul 2024

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Great hotel
Stayed 1 night in Sep 2024

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Breakfast buffet was below par: bacon was dry and tasteless, the sausages not much better. First time I've ever left anything on my plate at a breakfast buffet. Hotel otherwise good.
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

debra, Northants

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, had a really nice stay, could do with a fridge in room,
Stayed 1 night in Sep 2024

8/10 Good

sandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Disappointed that the heating didn’t work in the room. There was a heater provided but the sockets are half way up the wall so it felt as though it was stretched.
Stayed 2 nights in Sep 2024

6/10 Okay

Ryan

Business traveller
Most of it was fine but the dining was awful. The restaurant was closed for a private function (unknown/unmentioned at time of booking) so I had room service. I tried to ring down for it but there was no menu and the phone didn't work. There was a QR code stuck on the mirror instead. I paid £48 for a salad, a chicken curry dish and sparkling water. There as a £6 tray charge. However the food arrived in paper boxes, in a carrier bag. No tray, no plate, no service really. The delivery man was brusque. It would be much more in keeping with the hotel to have a proper room service menu, on real paper not a QR code. Please present the food on real crockery.
Stayed 1 night in Sep 2024

6/10 Okay

Jane

Business traveller
Liked: Cleanliness
The Hilton is an average big hotel that thinks it’s something better. I’ve stayed there several times because it’s near the venue of our event. Small touches that are appreciated by travellers and I see at budget hotels let alone ones that charge £450 for one room for two nights excluding breakfast - no drinking water in the room. No biscuits with the (very basic) tea/coffee facilities. I asked for water and was told it ‘wasn’t their policy’ and I could drink from the bathroom tap! Someone did eventually came up with cans of still water. My room was an ‘executive’ room I think but no on mentioned the Exec Lounge with complimentary drinks & snacks to me so I didn’t use it. You have to pay extra to use the pool. The drinks at the bar are very expensive and some of the bar staff seemed untrained, having no idea of the wines or gins on offer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Maxine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Anne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed to check in before it got too busy fortunately. An hour later it was ridiculously crazy, no room to move in the reception area.
Stayed 1 night in Sep 2024

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