Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Exterior
Exterior
Free daily buffet breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
19 Holiday Street, Birmingham, England, B1 1HH
  • The Mailbox
    ‪3 min walk‬
  • Brindleyplace
    ‪5 min walk‬
  • Symphony Hall
    ‪5 min walk‬
  • Birmingham (BHX)
    ‪34 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Birmingham - City Centre by IHG

Hotel with free breakfast, steps from The Mailbox
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Birmingham - City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Guests have great things to say about the central location and the breakfast
  • Steps from The Mailbox and 5 minutes by foot from Symphony Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe.

This 3.5-star Birmingham hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Express Cafe and Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Languages

English, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Express Cafe and Bar

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 873 out of 1328 reviews
Rating 8 - Good. 338 out of 1328 reviews
Rating 6 - Okay. 53 out of 1328 reviews
Rating 4 - Poor. 42 out of 1328 reviews
Rating 2 - Terrible. 22 out of 1328 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Melanie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for city centre
First time staying at this hotel. Just visited for a few days to do some Xmas shopping and for the German market. Hotel very central to everything. Room clean and bed very comfortable and breakfast also fine. Overall a good place to stay and would happily stay there in future.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service
On check out day, had a very long wait for the lift and in the end used the stairs to get down to reception.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Everything was good ideally situated 👍
Stayed 1 night in Dec 2024

8/10 Good

Graeme

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Darren Paul

Travelled with family
Disliked: Staff & service
Lift not working on a 17 floor hotel not ideal , check in at 3pm was long ! Small Rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Srephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my extra night that I booked!
Stayed 1 night in Nov 2024

10/10 Excellent

Kian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
staff were really nice room was nice and clean was allowed to check in early at no cost which was very helpful issues with key cards not working breakfast was mixed not much options for vegans or vegaterians. hot food let it down as quality was poor
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Staff were excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little stay.
The check in process was super easy, the staff were lovely and even brought me a really nice pillow later on in the evening. The breakfast was well laid out and checkout was very straight forward. We've changed our hotel reservation for next month to this hotel because of how good it was.
Stayed 1 night in Nov 2024

10/10 Excellent

Isatou

Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the style of open breakfast area and bar. Also the bedroom lovely and clean 1 comfortable armchair

10/10 Excellent

Wing Sheung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Smooth check in. Warm clean comfortable room.Friendly and efficient staff.Ideal location handy for the Mail Box, Arenas,canal and so much more
Stayed 1 night in Nov 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been a while since I stayed at a Holiday Inn so pleased to see the standards have improved. Really nice breakfast, spacious room and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Stayed 1 night in Nov 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. Let down a little by the quality of the breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Really decent hotel in a good location. Fab breakfast, and really nice rooms.
Stayed 1 night in Nov 2024

8/10 Good

Carina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean room , however disaster with the loft seemed only one works and when you did get in it took you to all floors to pick and drop off spent ten min just getting to the bottom floor yes I should have walked but had a few luggage bags … Breakfast could be slightly better was cold a lot of the food even with hot plates .
Stayed 1 night in Nov 2024

8/10 Good

Geoff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left the hotel hungry.
The queue far breakfast was ridiculous. I could not get near the hot food buffet. As a result left the hotel without having the breakfast I had paid for. According to a member of staff, there were 500 people expected.
Stayed 1 night in Nov 2024