Holiday Inn Express Birmingham Star City, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Birmingham Star City, an IHG Hotel

Exterior
Standard Room, 2 Single Beds
Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
Cuckoo Rd Heartlands Parkway, Birmingham, England, B7 5SB
  • StarCity
    9 min walk
  • Aston University
    4 min drive
  • Villa Park
    4 min drive
  • Birmingham (BHX)
    27 min drive

Room options

Standard Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express Birmingham Star City, an IHG Hotel

Birmingham hotel in Nechells with free breakfast and a 24-hour front desk
This hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a TV in a common area.
Holiday Inn Express Birmingham Star City, an IHG Hotel offers 90 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Birmingham Star City, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from StarCity. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include 5 meeting rooms, a vending machine, and TV in a common area
  • Guests have great things to say about the breakfast and the clean accommodations
  • 6 minutes by car from Bullring & Grand Central and 7 minutes from International Convention Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Holiday Inn Express Birmingham Star City, an IHG Hotel also features a vending machine, express check-in, and express check-out. Self parking is free.

Guests are served free breakfast.
Holiday Inn Express Birmingham Star City, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free breakfast available
  • 1 restaurant
  • 1 bar

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Star
Holiday Inn Express Star Hotel Birmingham City
Birmingham Blueberry Hotel
Hampton By Hilton Birmingham Star City Hotel Birmingham
Holiday Inn Express Birmingham Star City Hotel
Holiday Inn Express Star City Hotel
Holiday Inn Express Star City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Birmingham Star City an IHG Hotel
Holiday Inn Express Birmingham Star City, an IHG Hotel Hotel

Holiday Inn Express Birmingham Star City, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 331 out of 815 reviews" "
Rating 8 - Good. 264 out of 815 reviews" "
Rating 6 - Okay. 102 out of 815 reviews" "
Rating 4 - Poor. 74 out of 815 reviews" "
Rating 2 - Terrible. 44 out of 815 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to roadworks the hotel was a little difficult to get to, though this was not something the hotel could do anything about. The hotel sign is set back from the road and partially obscured by bushes. It can only be spotted at the last minute. However, once in the hotel the staff were welcoming and helpful. The rooms and public areas are clea and tidy and there is a handy bar and restaurant available.
Stayed 1 night in Aug 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were very helpful. Breakfast was good. Enjoyed our stay. Would stay again
Stayed 3 nights in Aug 2024

6/10 Okay

Mohamed

Stayed 3 nights in Aug 2024

4/10 Poor

Lynda

Liked: Cleanliness
Disliked: Staff & service, room comfort
Wouldn’t go back!
Small bed, only one chair. Difficult to get to, not advised obvious route closed by roadworks. Restaurant closed apart from breakfast so had difficulty getting anything to eat( as could not take dog into nearby restaurants and couldn’t leave her in room if we were out of the hotel). Tbh overall pretty grim ☹️☹️☹️
Stayed 1 night in Aug 2024

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

AMIR

Stayed 1 night in Jul 2024

8/10 Good

qamar

Stayed 3 nights in Jul 2024

8/10 Good

Simon

Stayed 1 night in Jul 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service
Holiday Inn Express Star City, Birmingham.
Excelent service. Friendly staff. Lovely breakfast included. Needs refurbished. Stained carpets, cracked mirror, uncomfortable bed.
Stayed 3 nights in Jul 2024

8/10 Good

Nicola

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating
Hotel needs updating it’s very dated and scruffy on places. Breakfast choice was limited and ran out of cooked products when a large party came. Beds are small and not comfy at all plus the quilts are strange. Normally love holiday inn but not this one.
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

Adejoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the first time in a long time, I have no complaint about an Inn. Thanks to the reception staff especially. I would like to know the wholewheat bread that I ate at breakfast cos I found my new favourite bread.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Standard holiday inn
Standard holiday inn except bed seemed quite small.
Stayed 1 night in Jul 2024

6/10 Okay

Lee

Travelled with family
Liked: Cleanliness, staff & service
2 day stay Birmingham Star City
Staff were great, main reception/bar was nice and modern. Breakfast was good. Room was clean if a bit basic and tired looking , but main thing stopped from giving a 4;star was rooms weren't that well sound insulated and was quite noisy from other guests, plus we booked 2 rooms and my in-laws TV was not working for the whole trip. Hotel was full so couldn't move them to another room and they could not repair :-(
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2024

8/10 Good

Rogheya

Liked: Staff & service, property conditions & facilities
The manager was very accommodating. The first night we spent there our bed was very uncomfortable. However, as soon as we spoke to the manager she quickly made arrangements for another room with a more comfortable bed. Very happy with the service
Stayed 2 nights in Jun 2024

8/10 Good

Sally

Liked: Staff & service
Bed was very comfortable and huge! Access off main road was poorly signposted. Once in it was fine but we missed the turning twice! Convenient location for our purposes.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Wrong room allocated and faulty bathroom equipment
Booked as standard room but got a disabled one which isn't a major issue but when one doesn't need these adjustments, especially in the bathroom, it is not comfortable. Bath was not clean around the edges, shower leaked spraying water everywhere.
Stayed 1 night in Jun 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were excellent. They were very helpful and nothing was too much trouble for them. The room was very clean and spacious. The breakfast was very filling.
Stayed 2 nights in Jun 2024

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Good
Stay was good could have been cleaner, spire webs and such but over all good
Stayed 2 nights in May 2024

10/10 Excellent

Anthony

Stayed 1 night in May 2024

6/10 Okay

marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Booked a twin room when we arrived they wouldn’t have even told me if it wasn’t for the fact I mentioned it , we would have only discovered she we got up to room , they only reason we chose this hotel was for the twin !
Stayed 1 night in May 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, staff were lovley and breakfast was included in the price.
Stayed 1 night in May 2024

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms great, staff great but skip the restaurant
This is the second time I have used a Holiday Inn and the second time I was pleasantly suprised at the quality of the room. Anna on reception was especially helpful sorting out some invoicing issues. The only shortfall is the restaurant. The staff work very hard, but the reception staff have to take menu orders and serve drinks. My chicken burger was very unappetisting. The pizza looked the best option, but there's not much choice and portions were small. The vending machine was my saviour for crisps and chocolate!There is plenty of parking space and it's a good location.
Stayed 1 night in May 2024