Best Western Plus Birmingham NEC Meriden Manor Hotel

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Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Breakfast available
Pet-friendly
Room service
24/7 front desk
Parking included

Explore the area

Main Road, Meriden, Solihull, England, CV7 7NH

National Motorcycle Museum
‪5 min drive‬
Heart of England Events Centre
‪6 min drive‬
Santai Spa
‪6 min drive‬
Birmingham (BHX)
‪7 min drive‬

Room options

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

15.49 sq m
Sleeps 2
2 Twin Beds

Executive Room, 1 Double Bed, Non Smoking

16.49 sq m
Sleeps 2
1 Double Bed

Executive Room, 2 Single Beds, Non Smoking

16.49 sq m
Sleeps 2
2 Twin Beds

Superior Room, 2 Single Beds, Non Smoking

17.49 sq m
Sleeps 2
2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking

17.49 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 2 Single Beds, Non Smoking

17.49 sq m
Sleeps 2
2 Twin Beds

Family Room, Multiple Beds, Non Smoking

18.49 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Superior Room, 1 Double Bed, Non Smoking

17.49 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

15.49 sq m
Sleeps 2
1 Double Bed

Similar properties

Pool
Hot tub
Spa
Kids pool

for 1 room

includes taxes & fees

9 Mar - 10 Mar

About this property

Solihull hotel in Meriden with a 24-hour front desk and a restaurant

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.

Best Western Plus Birmingham NEC Meriden Manor Hotel offers 112 accommodations with safes and hair dryers. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Solihull hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Birmingham NEC Meriden Manor Hotel. During your stay, you'll be close to Resorts World Birmingham. Features include free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi (speed: 50+ Mbps)
Free self parking
Enjoy a bite to eat at Marcos Steakhouse, a steakhouse that serves British cuisine
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests really like the accommodations for the overall comfort and cleanliness
6 minutes by car from Resorts World Birmingham and 7 minutes from National Exhibition Centre
Dogs welcome for a fee (restrictions apply)

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. Event space at this hotel measures 4578 square feet (425 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Birmingham NEC Meriden Manor Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Solihull hotel.

For a fee, guests can enjoy English breakfast daily from 6:30 AM to 9:30 AM.

Marcos Steakhouse - This steakhouse specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 15.95 for adults and GBP 9.95 for children
1 restaurant
1 bar
24-hour room service

Restaurants on site

Marcos Steakhouse

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference space (4578 square feet)

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 79
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible path of travel

Designated smoking areas

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Heating
Portable fan

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Plasma TV
Satellite channels

Food and drink

Electric kettle

Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in fee: GBP 40

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 40

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 30 per accommodation, per night
Only dogs are allowed
Maximum 2 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 15.95 for adults and GBP 9.95 for children
Pet fee: GBP 30 per accommodation, per night
Service animals are exempt from fees
Early check-in fee: GBP 40 (subject to availability)
Late check-out fee: GBP 40 (subject to availability)
Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Manor

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Best Western Plus Birmingham NEC Meriden Manor Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Rebecca

Business traveller

24 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

Martin

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The windows were the old sash type and rattled in the wind. We had to stuff tissue into the gap to stop them rattling. The towel rail and bathroom fan were not working. Overall we had a comfortable stay and we would stay again. The issues highlighted were minor and did not detract from our stay. I notified the receptionist upon checkout of the issues and she said she would inform maintenance. I feel the issues were easily rectified and had not been done as no one had notified them of the faults previously. Overall a very nice stay.

Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with family

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother / daughter trip

Weekend away as mother and daughter to attend a show at the nec Located well- lively pub down the road which we attended food was amazing

Stayed 2 nights in Nov 2024

10/10 Excellent

John

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Michael

16 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Zac

13 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed there a few times. Lovely modern hotel in a pleasant and convenient setting. The staff are always most considerate and the cuisine excellent. Rooms are pleasant. BUT******** This time there was a problem with the water pressure: bath dribble delivery, shower the same (for cold water and left me with just boiling hot). Toilet wouldn't flush well enough to clear waste. Cold tap failed to deliver drop of water one morning - if anyone in a nearby room uses cold water it seems to deprive others. I had to make sure that I took a bath either very early or very late to get a normally running one. Also in room 216 the temperature knob came off in my hand and wouldn't go back. Had to move to room 201. At least the staff were really good about it.

Stayed 3 nights in Nov 2024

4/10 Poor

Peter

Business traveller

13 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Business conference

Business conference and three wallets stolen

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Business traveller

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Great location and value for money

Stayed 1 night in Nov 2024

8/10 Good

Dave

Travelled with group

10 Nov 2024

Liked: Property conditions & facilities, room comfort

The hotel is very clean and comfortable

Stayed 1 night in Nov 2024

8/10 Good

Jacqueline

5 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Went to stay at property for a conference. Lovely hotel

Stayed 2 nights in Oct 2024

10/10 Excellent

Callum

4 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Alison

Travelled with partner

3 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My partner and I come here every year for our anniversary,we love the friendly professional staff,the food in the Marco Pierre restaurant is delicous and the cocktails made by Rob are an absolute must,he definitely is a great mixologist,cannot fault this hotel, very safe and welcoming,great night's sleep too! Thank you Best Western you never disappoint ☺️

Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely room, very clean and comfortable, staff very helpful and friendly . Plenty of parking snd convenient for NEC

Stayed 2 nights in Nov 2024

8/10 Good

John

Business traveller

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

linda

26 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

J W

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

6/10 Okay

Rodney

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay spoilt by car being stolen

For the most part our stay was very good..We were staying at the Best Western Manor Hotel whilst attending the Grand Design 25th Anniversary Show at the NEC. The room was very good, the reception staff were a bit sedate, I think because they had 2 weddings on and were busy. The Restaurant was very good, a beatiful meal & great staff. Great comfy bed. Slept like a log. The absolute downside was that when I got up, washed and sorted I found that my car had been stolen from the hotel car park. The reception manager wasn't overly helpful (3 times asked if he'd looked at the CCTV only to be told he'd been too busy) but we'd clearly watched him sat doing nothing. Such a shame & still a week later not been in touch. The hotel had CCTV and a hydraulic bollard for the car park yet still car stolen. I hold Best Western responsible for the theft of my car as much as the thieves themselves.

Stayed 1 night in Oct 2024

10/10 Excellent

Susan

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was very convenient for me

Stayed 1 night in Oct 2024

4/10 Poor

Lorraine

Travelled with family

11 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Firstly I must say my rating is because the negatives out way the positives. We did meet with a few amazing staff here and I can’t commend Clair on reception and the lovely lady who brought us room service , you are a true asset to the hotel. Sadly the other encounters we’d not good. Having an ankle injury I asked where the lifts were to avoid the stairs to our room, I was told by the member of staff on reception at night check in the hotel did not have lifts, I reiterated my pain and struggle with my ankle and he said the stairs were the only option,- and n check out with a manger sadly I found not only was there a lift, I should have been offered a change of room, Where my access could have been far easily reached. Secondly on arrival to breakfast it was assumed there were 4 of us, I only booked for three, this did not sit well with me and I knew there would be something come of it, on checkout I was given a bill for just under £200 , so once I questioned this as everything was paid on arrival , it turned out I was charged for another room, this was quickly sorted out. On one of the beds we had black bugs, just a few but a few to many for me this was only noticed on the morning of check out , & one of my party had been itchy after the first nights sleep from the same bed in the family room. Small things also, not enough towels, phone didn’t work to use room service and on reporting from my mobile it was deemed a “dodgy phone” with no offer of assistance…………………

Stayed 2 nights in Oct 2024

8/10 Good

Kirsten

Travelled with group

10 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is lovely and the staff are friendly, helpful and welcoming. I had a lovely relaxing time when i there. The only downside is they no longer except cash in the hotel for example when buying a single coffee or glass of wine.

Stayed 3 nights in Sep 2024