Best Western Plough & Harrow Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plough & Harrow Hotel

Exterior
Lobby
Suite, 1 King Bed, Non Smoking
2 bars/lounges, lobby lounge
Garden

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
135 Hagley Road, The Plough & Harrow/135, Birmingham, England, B16 8LS
  • Hagley Road
    1 min walk
  • Broad Street
    9 min walk
  • Birmingham Botanical Gardens
    9 min walk
  • Birmingham (BHX)
    28 min drive

Room options

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (With SofaBed)

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

  • 35.3 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Plough & Harrow Hotel

Hotel with bars, near Utilita Arena Birmingham
A restaurant, 2 bars/lounges, and a conference center are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Plough & Harrow Hotel offers 44 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Best Western Plough & Harrow Hotel. During your stay, you're just a quick walk from Hagley Road. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy British cuisine and garden views while dining at Terrace Restaurant
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from University of Birmingham and a few minutes from Utilita Arena Birmingham
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Best Western Plough & Harrow Hotel. Parking is available for a fee.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Terrace Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Beauforts Traditional Pub - This lobby lounge specializes in British cuisine. Open select days.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 15.00 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 10.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • Terrace Restaurant
  • Beauforts Traditional Pub

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 22 and January 1.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plough Harrow Hotel Birmingham
Plough Harrow Birmingham
Plough Harrow Hotel
Plough Harrow Hotel Birmingham
Best Western Plough Harrow Hotel
Best Western Plough Harrow Birmingham
Best Western Plough Harrow
Best Western Plough & Harrow
Best Western Plough & Harrow Hotel Hotel
Best Western Plough & Harrow Hotel Birmingham
Best Western Plough & Harrow Hotel Hotel Birmingham

Best Western Plough & Harrow Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 330 out of 1001 reviews" "
Rating 8 - Good. 391 out of 1001 reviews" "
Rating 6 - Okay. 181 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Stayed 1 night in Sep 2024

2/10 Terrible

C

Disliked: Staff & service, property conditions & facilities
Tired, in need of renovation. No heating
Terrible place. Tired and in need of renovation. The room was cold and there was a sign on the wall stating that you had to ring reception to turn on/the heating. I did this and was told they don't switch on the heating until October! We checked out immediately - waste of money and best avoided.
Stayed 1 night in Sep 2024

8/10 Good

Amy

Travelled with group
Liked: Staff & service, property conditions & facilities
We loved that it was right near a Morrisons to get bits and bobs. All the staff were friendly and accommodating. It was about a 20-30 minute walk to New Street, with the weather we opted for Uber (both eats and rides) and the location was easy enough for drivers to locate. One staff member gave us one of our two nights for free as the tv wasn’t working in the room and we felt that was a really nice gesture that not many hotels would do. The door to our room was quite dodgy, you really had to slam it shut for it to actually shut and it would make a rather loud noise, we feared waking up the other hotel guests. The hotel room itself was pretty standard, with a lovely big window that let in plenty of light and had a nice view of the main hotel area, only real downside would be it gathered quite a bit of condensation, that could be because we didn’t have the heating on but it went away when we opened the window slightly.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Sep 2024

8/10 Good

Jane

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an old beautiful building and full of charakter. Its got hystory, the famous author J R Tolken (Lord of the Rings) Stayed there. Very friendly and helpful staff and a very comfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
We recently stayed 1 night 2 adults & 1 5yo. On site parking, the hotel is full of character but the decor does look tired. The room we stayed in was a double and a sofabed, ensuite bathroom, lots of storage, again tired looking but was clean throughout. Breakfast was a buffet affair consisting of hot foods and a selection of cereals, fruits, yoghurt, pastries and breads which my 5yo loved. We chose this hotel mainly for its on site parking as well as a base for legoland and the sealife centre, yes it was a walk but thats our thing. Would we stay here again? yes 😊
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has some lovely original features. Rooms do vary in style and comfort. We found all staff really welcoming and friendly. Stayed for breakfast this time with a good selection of hot and continental choice. Would stay again!
Stayed 1 night in Aug 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Miss

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Angela

Disliked: Staff & service, property conditions & facilities
Outdated Furniture very unhygienic Bed uncomfortable Bar staff didn’t know how to pull a pint or make a shandy resulted in two bottles of beer and 30 minute wait as they didn’t know how to use the till Very frustrating Website showed a beautiful place Rooms are in what I could only describe as a prison block
Stayed 1 night in Jul 2024

10/10 Excellent

George

Stayed 2 nights in Jul 2024

6/10 Okay

Lorna

Travelled with family and small children
Was average and we didn’t make it for breakfast as we had jet lag with two small kids and they still charged us
Stayed 1 night in Jul 2024

8/10 Good

Michael

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
It was a good stay. Reception staff helpful and room good. No bottled water in the room was a surprise. The restaurant was for breakfast only and the expectation was that you would order food in. The location was convenient for me and I’d stay there again.
Stayed 1 night in Jun 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good helpful staff, nice people. The new block had no AC and was stifling but comfortable enough.
Stayed 1 night in Jun 2024

6/10 Okay

Cassie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2024

10/10 Excellent

C

Liked: Property conditions & facilities, room comfort
Good traditional hotel
Good hotel at reasonable price just outside city centre. Large comfortable and clean bedroom with good facilities. Very good cooked and continental breakfast. Only downside was the hotel has no lift and quite a long walk from reception to bedroom up stairs and winding corridors. We did get lost on one occasion
Stayed 1 night in May 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in the hotel, beds and pillows nice and comfortable. Breakfast was as you would expect, nothing fancy just self service for both cooked and continental.
Stayed 1 night in May 2024