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Marriott Syracuse Downtown

4.0 star property

Choose dates to view prices

Photo gallery for Marriott Syracuse Downtown

Exterior
Exterior
Reception
Dinner and brunch served
Serves dinner, brunch and happy hour

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

Map
100 East Onondaga Street, Syracuse, NY, 13202
  • Onondaga County War Memorial
    ‪4 min walk‬
  • The Oncenter
    ‪5 min walk‬
  • Landmark Theatre
    ‪5 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, Multiple Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, Multiple Beds (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Hearing Accessible)

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Syracuse Downtown Hotel and Suites

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (420)
The price is €265
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Best Western Syracuse Downtown Hotel and Suites

About this property

Marriott Syracuse Downtown

Historic Syracuse hotel in Downtown Syracuse with a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Marriott Syracuse Downtown. During your stay, you're just a quick walk from Syracuse Convention and Visitors Bureau. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Onondaga County War Memorial and 5 minutes by foot from The Oncenter
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 34517 square feet (3207 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Marriott Syracuse Downtown. Parking is available for a fee.

This 4-star Syracuse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Shaughnessy's Irish Pub - This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters - This restaurant serves breakfast, brunch, and dinner. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 18 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Shaughnessy's Irish Pub
  • Eleven Waters

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (34517 square feet of space)
  • Meeting rooms - 21

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Marriott Syracuse Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reinaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a jewel! Great service, attentive staff, super clean in every area, perfect location, many food and drink options and easy transportation to and from the hotel 24 hours a day
Stayed 5 nights in Nov 2024

10/10 Excellent

Nelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great prices. Easy to use
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service
There wasn’t much around the area that was open. The entrance of the hotel was just not pleasant or inviting. There should be more of a driveway or drop-off/pick-up area. There should be nicer entrance doors, greenery inside and out. You walk in and are greeted with a lot stairs with dirty worn carpet. The main lobby area could have been a bit brighter. The hotel seemed a bit run down. It has great potential given its history. The room was spacious. It had a very interesting wooden door. I suspect it was an original historical door. The interior aspect had two buttons that I didn’t understand what to do with them. There was a dead bolt and chain lock. The bathroom was very large but no tub, two sinks and a large open space. Some type of seating or place to put your clothes on after showering would have been nice. Also a few hooks to hang pajamas on would be nice. The dark wood needs to be refinished.
Stayed 1 night in Nov 2024

6/10 Okay

George, Amsterdam

Business traveller
Liked: Cleanliness
This is an older hotel property located in the downtown area. Parking is very much an issue but they do offer valet parking for a additional fee. Room was clean but a bit dated and the furniture was a bit worn. TV remote did not work needed the front desk to replace. Got a wake up call at 12.05 am from the automated system which i didn't leave and the regular alarm went off at 6 am again i didn't set it. Left my room for the day and returned at 5.30 to find the room as i left it. Had to inquire at the front desk again for maid service. I just feel for the price of the room you expect a certain level of service. Offering to give you points and a free drink at the bar at times just doesn't help hide poor service...
Stayed 2 nights in Nov 2024

8/10 Good

Victoria

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night's stay. Clerk at check-in could have been more friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the Oncenter. Clean. Shaunesseys bar was a pleasant surprise. Yet very crowded though. Not enough staff. Took about an hour and a half to get our food. Our waiter Wade was very pleasant and so polite. Need more bartenders.
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
All positive
Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Poor check in timing
Two issues with my stay at Marriott Syracuse: the first is that I phoned the hotel for early check-in and they told me to arrive in 30 minutes. I arrived in 40 minutes and had to wait an additional 45 minutes for my room - even later than 4:00pm advertised check in. The other issue was so strange … a very bright light in the room flashed every hour all night. It was noiseless but bright enough to see through closed eyelids. Not outside. Reported this upon checkout.
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveller
Just the best!
Rome, Thaddeus, Mandi, and everyone in the restaurants were just so friendly and professional. Beautiful hotel and wonderful history to keep us busy while walking around the property.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with truly friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Yvana N.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my first stay at the hotel. Nice, historic property!

6/10 Okay

YONG, VERNON HILLS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Did not provide any free water. Wow!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

gretchen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Lyndis

Disliked: Staff & service, amenities
I have stayed here twice out of necessity. I would not stay here by choice.
Stayed 1 night in Jul 2024

2/10 Terrible

Lynn

Disliked: Staff & service
Stayed 3 nights in Sep 2024

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