Hyatt Regency Times Square

2.0 star property

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View from room
View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
1605 Broadway, New York, NY, 10019
  • Times Square
    ‪1 min walk‬
  • Rockefeller Center
    ‪6 min walk‬
  • Empire State Building
    ‪19 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

Room, 2 Double Beds, Accessible Bathtub, Corner

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Corner

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Times Square View)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Times Square View)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Times Square View)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hyatt Regency Times Square

Hotel with a 24-hour front desk, steps from Times Square
This smoke-free hotel features a business center, a 24-hour front desk, and a computer station. WiFi in public areas is free. Additionally, express check-out, a porter/bellhop, and a front-desk safe are onsite. Housekeeping is available on request.
Hyatt Regency Times Square offers 795 accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the sightseeing around Hyatt Regency Times Square. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a business center and breakfast (surcharge).
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a computer
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Times Square and Ambassador Theatre
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Hyatt Regency Times Square also features multilingual staff, express check-out, and a front-desk safe.

This New York hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:30 AM.

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:30 AM for a fee: USD 25 for adults and USD 25 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay (maximum USD 275 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 45 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day
  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 25 for adults and USD 25 for children
  • Pet fee: USD 125 per pet, per stay (maximum USD 275 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Times Square Manhattan
Crowne Plaza Times Square Manhattan
Times Square Manhattan Crowne Plaza
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Times Square Manhattan Hotel

Hyatt Regency Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1576 out of 3215 reviews
Rating 8 - Good. 762 out of 3215 reviews
Rating 6 - Okay. 452 out of 3215 reviews
Rating 4 - Poor. 223 out of 3215 reviews
Rating 2 - Terrible. 202 out of 3215 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael KIUNE-CHOW

Great location
Stayed 3 nights in Dec 2024

2/10 Terrible

Roseann

Stayed 3 nights in Dec 2024

2/10 Terrible

Adam

Stayed 2 nights in Dec 2024

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Conveniente
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family
The location was great!! Staff were helpful and courteous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

6/10 Okay

Abraham

Stayed 5 nights in Dec 2024

6/10 Okay

Glenn

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & great location
Did not get a bath towel for the floor during my stay - had to use regular towel. Black mold in some of the areas in the shower. Room was spacious & clean. Bed was really comfortable. Noise level outside was high and woke us up couple of times
Stayed 4 nights in Dec 2024

6/10 Okay

Holli

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Ranjith

Business traveller
Disliked: Property conditions & facilities
Great location for site seeing
Stayed 2 nights in Nov 2024

6/10 Okay

Keturah S

Travelled with family
Liked: Cleanliness, staff & service
The water pressure was terrible. We hardly had enough water to shower. The room was hot. Could not get Otto drop below 70 no matter what we did.
Stayed 3 nights in Dec 2024

6/10 Okay

Yareny

Liked: Cleanliness, staff & service
Safe hotel, police in the lobby, confortable beds, great location, clean room, cold water
Stayed 3 nights in Dec 2024

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility

8/10 Good

Jaymee

Liked: Staff & service
The staff was very courteous & helpful. The lobby & common areas were clean & well-attended. Our rooms were, however, rather run-down & not very clean. There was also a smell of old food (takeout?) in room 2718 that was overpowering when walking in. Also, sink water would get very hot, but the shower was not even like-warm. The overall experience was less accommodating than I would expect or feel we paid for. It was disappointing. As stated, the bag service by the staff was helpful (to be able to leave bags before & after check-in & check-out).
Stayed 1 night in Dec 2024

2/10 Terrible

James

Stayed 1 night in Dec 2024

10/10 Excellent

Lorianne

Stayed 2 nights in Dec 2024

2/10 Terrible

Mirsada

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, our experience at the Crowne Plaza Times Square Manhattan was disappointing. Upon arrival, we dropped off our bags to store them until check in time and asked if anything else was needed. The staff member assisting us responded with, “Tip for the services,” which felt unprofessional and inappropriate. To make matters worse, the customers before us were not asked to tip and left without doing so, making the situation feel inconsistent and unfair. While we always tip when picking up our bags, being asked for a tip at that moment was unexpected and off putting. Check in was equally frustrating. When we approached the front desk, the woman working there told us she would be right back, only to leave us waiting for 15–20 minutes without explanation. The room itself was outdated, which was surprising given the high cost over $900 with taxes for one night. To make matters worse, the bathtub was clogged and wouldn’t drain. We had to call the front desk and wait for someone to come fix it, adding to our dissatisfaction.Overall, the poor customer service, outdated accommodations, and lack of attention to detail made this stay far from what we expected, especially at such a premium price. I would not recommend this hotel based on my experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😉
Stayed 4 nights in Dec 2024

6/10 Okay

Suren

Travelled with family
Liked: Staff & service
The proximity to Times Square is great. However, the beds are incredibly uncomfortable and the bathrooms are in poor shape.
Stayed 4 nights in Dec 2024

6/10 Okay

Gloria E.

Travelled with family
Disliked: Amenities
The hotel is convenient and walking distance to subway, shops, and of course Times Square. The beds were comfortable and up on the 34th floor you could hear the noise from Times Square but it wasn’t bad at all. We stayed during Christmas so we paid a high price for it’s value. The rooms are outdated, bed sheets were stained, and no mini fridge but the location was excellent.
Stayed 5 nights in Dec 2024

8/10 Good

len

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing. Air conditioning didn’t work but the maintenance guy was very friendly and helpful opening a window no drinks in vending machines and ice maker didn’t work. Staff was very friendly
Stayed 3 nights in Dec 2024

6/10 Okay

Chona

Travelled with family
Disliked: Property conditions & facilities, room comfort
The quality of their bed is poor,one of the bed broke need to fix it.
Stayed 1 night in Dec 2024