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Kixby

4.0 star property

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View from property
Exterior detail
2 bars/lounges, rooftop bar, cocktail bar
Lux Queen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
45 W 35th St, New York, NY, 10001
  • Empire State Building
    ‪4 min walk‬
  • Times Square
    ‪9 min walk‬
  • Madison Square Garden
    ‪10 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King

Lux King

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free WiFi
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  • Air conditioning
4.6 out of 5, Wonderful, (5521)
The price is €378
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Arlo Midtown

About this property

Kixby

Hotel with bars, steps from Herald Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area, and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the spaciousness and cleanliness to the overall comfort and comfy beds
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 Bar and Lounge - Onsite cocktail bar.
Black Tap - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
The Lookup Roof Bar - Onsite rooftop bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 61 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap
  • Lot 15 Bar and Lounge
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 61 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 969 out of 1362 reviews
Rating 8 - Good. 276 out of 1362 reviews
Rating 6 - Okay. 75 out of 1362 reviews
Rating 4 - Poor. 21 out of 1362 reviews
Rating 2 - Terrible. 21 out of 1362 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girls I've met were so friendly and willing to help. I also loved Jose's respectful service! He made me feel safe and helped me with my bags. I loved that there was room service everyday without having to ask and the shower was the best. The staff's attitude in my opinion is what can make or break a hotel experience for me.
Stayed 3 nights in Jan 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

YUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time staying at Kixby. Everything is great and I will definitely stay here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located and closed to everything
Stayed 4 nights in Jan 2025

10/10 Excellent

Roberto R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super centric & chic hotel! Checking was super fast. Has a cool bar and restaurant. Recommended!
Stayed 2 nights in Jan 2025

8/10 Good

Beth, Pittsburgh

Stayed 5 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at Kixby! Wonderful as always. Super convenient. Kind staff.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Stayed 3 nights in Dec 2024

10/10 Excellent

Sana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and kind. The amenities are great. The location is amazing. It was clean and it worths repeating, the staff is very professional and nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Katarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in midtown Manhattan - right in the middle of the action. Room was spacious and quiet. Staff was very helpful. Would recommend for anyone wanting to stay in this part of NYC.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Travelled with family
Liked: Property conditions & facilities
Good serviceable hotel. Older property but the rooms have been mostly updated. Watch out for the $35 a day “resort fee.” This is not a resort and has no amenities to speak of - just another add on fee that’s deceptive when you book the place.
Stayed 3 nights in Jan 2025

10/10 Excellent

Drake

Stayed 3 nights in Jan 2025

10/10 Excellent

Francisco Javier Soto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Brad, Leesville

Stayed 4 nights in Dec 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, room comfort
Nice, but bring an eye mask and some white noise
Overall the Kixby was a nice stay for the price. The hotel is styled nicely, the staff was attentive and friendly, and the room was clean and the bed/pillows comfortable. Receiving a reusable water bottle during check in, and the water fill up station was a nice touch. The black tap restaurant outside of the lobby was real tasty with a great vibe. The reason I gave it a 4/5 was that the rooms really need black out curtains. The slated wood blinds hardly blocked any city light and I had to sleep with a shirt over my eyes. Also, we got the dreaded room right next to the elevator. (we booked the day before New Year’s Eve, so I’m sure this was one of the few rooms left) The noise coming from the hallway was excessive and we could hear the elevator every time it went up and down. Nothing crazy, we still slept good with some white noise and the in-room fan running, but the hotel could upgrade the sound proofing around the doors and windows. Overall good value for your money, and I would stay again if I could get a room away from the elevator.
Stayed 2 nights in Dec 2024

8/10 Good

Helen Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, walkable to all tourist attractions in Midtown, close to subway and a great price!
Stayed 4 nights in Oct 2024

10/10 Excellent

Todd

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Midtown stay!
My husband and I stayed at the Kixby for Christmas/20th wedding anniversary and it was wonderful. The room was very nice, mattress was comfortable as were the pillows and linens. The refillable water bottle/station was a nice touch. Staff was very friendly. The location was perfect for our needs. Right next to Herald Square, walkable to Bryant Park and Rockefeller Center, plus steps from a subway station. Lots of great restaurants in the neighborhood. Penn Station was a 10 minute walk so we took the train in/out from NJ, and did not need to worry about parking. Will definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem of sorts for our family. We're always thrilled to stay here. Everything about it is great.
Stayed 3 nights in Dec 2024