DoubleTree by Hilton Hotel Syracuse

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Free airport shuttle

Pool

Room service

Gym

Breakfast available

24/7 front desk

Explore the area

6301 Route 298, East Syracuse, NY, 13057

NBT Bank Stadium
8 min drive
Regatta Bar & Grill
1 min walk
Syracuse Airport Bus Stop
11 min drive
Syracuse, NY (SYR-Hancock Intl.)
11 min drive

Room options

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Balcony

29 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

29 sq m
Sleeps 3
1 King Bed

Room, Non Smoking

29 sq m
Sleeps 3
1 King Bed

Standard Room, 2 Double Beds

29 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Standard Room, 1 King Bed, Balcony

29 sq m
Sleeps 3
1 King Bed

Room, Accessible, Non Smoking

29 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Accessible

29 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed

29 sq m
Sleeps 3
1 King Bed

Room, Accessible, Non Smoking

29 sq m
Sleeps 4
2 Double Beds

Room, Accessible, Non Smoking

29 sq m
Sleeps 4
2 Double Beds

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Suburban hotel with airport shuttle service and a 24-hour fitness center

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.

DoubleTree by Hilton Hotel Syracuse offers 250 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Syracuse. During your stay, you'll be within walking distance of Brooklawn Golf Course. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.

Free WiFi
Free self parking
Cooked-to-order breakfast served daily for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
9 minutes by car from Erie Canal Museum and 9 minutes from The Oncenter
Free airport shuttle service
Pets welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls and an off-leash area

DoubleTree by Hilton Hotel Syracuse offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16006 square feet (1487 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel Syracuse. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star East Syracuse hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:00 AM.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking and van parking available
Free return airport shuttle from 6 AM to 11 PM
Airport shuttle on request

Food and drink

Cooked-to-order breakfast available for a fee daily 6 AM–10:00 AM: USD 5-18.95 for adults and USD 5-12.95 for children
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
Indoor pool

Family friendly

Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Vending machine

Guest services

24-hour front desk
Change of bedsheets (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Business services

24-hour business centre
Computer station
Conference space (16006 square feet)
Meeting rooms - 8

Outdoors

Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Comprehensive recycling policy
Fireplace in reception
Shared microwave
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Free cots/infant beds
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

42-inch flat-screen TV
TV channels
MP3 dock
Premium channels

Food and drink

Coffee/tea maker
Fridge

Connecting rooms available
Energy-saving switches
Iron/ironing board
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets: USD 50.00 per pet, per stay
Weight limit: 50 lbs per pet
Food and water bowls and an off-leash area are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per stay.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 5 to 18.95 for adults, and USD 5 to 12.95 for children
Pet fee: USD 50.00 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

DoubleTree by Hilton Hotel Syracuse offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Syracuse

DoubleTree Hilton Syracuse

DoubleTree Syracuse

Hilton DoubleTree Syracuse

Hilton Syracuse

Hilton Syracuse DoubleTree

Syracuse DoubleTree

Syracuse Hilton

Syracuse Hilton DoubleTree

Doubletree East Syracuse

Doubletree Hotel East Syracuse

East Syracuse Doubletree

DoubleTree Hilton Syracuse Hotel

Doubletree By Hilton Syracuse

DoubleTree by Hilton Hotel Syracuse Hotel

DoubleTree by Hilton Hotel Syracuse East Syracuse

DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

DoubleTree by Hilton Hotel Syracuse Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Dayle

Travelled with group

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Michael

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Spend all that money for a room and can’t even offer a free stale muffin much less a breakfast in the morning. Good thing there’s plenty of hotel options for next time I travel.

Stayed 1 night in Sep 2024

6/10 Okay

Alfred, Rye Brook

15 Sept 2024

Liked: Staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Sep 2024

10/10 Excellent

Alexis, Lancaster

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location to stay. Quiet and clean!

Stayed 1 night in Sep 2024

2/10 Terrible

Alozie

Business traveller, Travelled with partner

9 Sept 2024

Disliked: Cleanliness, staff & service, amenities

The hotel staff are creepy Stole my wallet if not for the manager( nice lady) We would not have found it The cleaners and front desk are unprofessional Shame!!!

Stayed 2 nights in Sep 2024

10/10 Excellent

ruth

Travelled with family

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Business traveller

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family

7 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

The reason I took stars away is because we paid extra to have a balcony and couldn’t use it because two pigeons lived out there, had a nest and had pooped all over the balcony.

Stayed 1 night in Sep 2024

4/10 Poor

Arrie

Travelled with family

5 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The ceiling was leaking on my floor.

Stayed 1 night in Aug 2024

6/10 Okay

GENE, Omaha

5 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Lorraine, Garden City

Business traveller

4 Sept 2024

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

I gave low stars for I left injured due to the sliding balcony door not functioning properly. I went in the balcony and closed the door all but slightly do to no screens and when I went to go back in I couldn't open it. It caused injury to my hand and after calling my husband who works with glass and following his instructions I was able to get it opened just enough for me to slide back inside. The door was opening and closes very roughly and is why I hadn't closed it all the way and had not gotten a chance to let the desk know. I had no idea I'd of been stuck out in the 6th floor balcony or I'd of not used it at all. I did inform front desk of this, nice guy, offered me a coupon for a drink, I declined and he put in a work order. Otherwise, it was nice and it was quiet, bed and staff was professional and courteous

Stayed 1 night in Sep 2024

10/10 Excellent

Jude, Saugerties

Business traveller

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I wouldn't stay anywhere else in Syracuse.

Stayed 1 night in Sep 2024

8/10 Good

La'Star, Buffalo

Travelled with partner

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only main issue I was having with the property was that my water would take so long to get hot

Stayed 1 night in Sep 2024

10/10 Excellent

Richard F

Travelled with family

3 Sept 2024

Liked: Amenities

Stayed 1 night in Sep 2024

6/10 Okay

Kristina, Seeleys Bay

3 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Travelled with family

3 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Front desk staff was really friendly and helpful. However, the room was damp, surfaces not cleaned, bedding was ripped and beds were uncomfortable. Also, only 2 towels for 4 guests. We called for more towels but they were never sent. We were turned away from the hotel restaurant Saturday evening and told to eat at the bar with our minor aged children. We understand that it was a busy night but the host was very rude.

Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Margot

2 Sept 2024

Stayed 2 nights in Aug 2024

4/10 Poor

Carli

Travelled with family, Travelled with pets

1 Sept 2024

Liked: Staff & service

Was woken up at 2 am by someone trying to come into my room. Neighbors were very noisy all night.

Stayed 1 night in Aug 2024

6/10 Okay

hyacinth

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

The location was isolated very quiet nothing around the area.

Stayed 2 nights in May 2024

8/10 Good

Frank, Portland

Travelled with family

30 Aug 2024

Liked: Cleanliness, staff & service

Getting a little worn. Conditioner container empty in shower; called room service - noted on website- only to discover that there was no room service. Odd as the phone in the room has a room service button. Food options were a bit limited.

Stayed 1 night in Aug 2024