Inn on Broadway

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Inn on Broadway

Ballroom
Meeting facility
Luxury Room, 1 King Bed, Fireplace
Deluxe Room | Bathroom
Deluxe Room | Private kitchenette

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
26 Broadway, Rochester, NY, 14607
  • Eastman School of Music
    3 min walk
  • Manhattan Square Park and Ice Rink
    4 min walk
  • Strong
    6 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Luxury Room, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Traditional Room

  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

Similar properties

About this property

Inn on Broadway

Georgian Rochester hotel in Downtown Rochester with free breakfast
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Inn on Broadway offers 25 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us they can't get enough of the helpful staff at Inn on Broadway. During your stay, you're just a quick walk from Strong. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, luggage storage, and wedding services
  • Steps from Eastman School of Music and 6 minutes by foot from Strong
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 3746 square feet (348 square meters) and includes conference space. A library, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Inn on Broadway. Free self parking and valet parking are available.

This 3.5-star Rochester hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.
Tournedos Steakhouse - This fine-dining restaurant serves lunch and dinner. Reservations are required.
The Lounge - This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Tournedos Steakhouse
  • The Lounge

Family friendly

  • Free rollaway/extra beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (3746 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Hardwood flooring in public areas
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Local maps
  • Phone
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Broadway Inn
Inn On Broadway Hotel Rochester
Inn Broadway
Inn Broadway Rochester
Broadway Rochester
Inn on Broadway Hotel
Inn on Broadway Rochester
Inn on Broadway Hotel Rochester

Inn on Broadway Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 577 reviews" "
Rating 8 - Good. 154 out of 577 reviews" "
Rating 6 - Okay. 44 out of 577 reviews" "
Rating 4 - Poor. 11 out of 577 reviews" "
Rating 2 - Terrible. 11 out of 577 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and convenient location!
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness
Not well thought out; no desk in room and side chair losing its seat. Breakfast was a joke. Bed had metal tassels that could cause injury if not carefully avoided.
Stayed 2 nights in Aug 2024

8/10 Good

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming old hotel/ no frills
Very nice old hotel. Charming and quaint. Very no frills. People at front desk were excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant historic building filled with Ramon Santiago art!
Stayed 1 night in Aug 2024

10/10 Excellent

kiyomi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, classic and intimate hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Dionne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the nostalgia of stepping back in time to the 1920s. It says breakfast is included in stay, but it is a couple of pastries, some fruit and coffee in the lobby that was gone when we checked in the morning.
Stayed 1 night in Aug 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in two different rooms during my time there. The corner room for my wedding night was beautiful, well decorated and very clean. I will definitely go there again.
Stayed 1 night in Aug 2024

8/10 Good

marin

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, ok room, miserable "breakfast"
Hotel is nice. Historic. One room was decorated in a historic style, one was quite plain. The room was fine, only a double bed not a queen. Only set for one person (one coffee pod, one robe) so you would have to call for more supplies. The towels were extremely tough, like they were dried on a line? The bed was comfy. Mostly the disappointing thing was that the "breakfast included" was no name plain instant oatmeal with tepid water, one old orange and a couple of muffins. We didn't dare try the coffee. That was the spread in the lobby for all of the guests. Why advertise "breakfast included" at all? "Limited complimentary snacks" would not have triggered this mediocre review.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Corry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn on Broadway is a great boutique hotel in downtown Rochester. The room was clean and spacious. Guest services were helpful and informative. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Inn on Broadway is located in downtown Rochester and is a historic landmark. It was a comfortable place to stay with modern amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, old building with a lot of neat quirks. Had a small suite that was very comfortable. The staff was very friendly and accommodating. Would definitely stay here again.
Stayed 2 nights in Jul 2024

4/10 Poor

Tom

Travelled with family
Disliked: Property conditions & facilities
Less than desirable.
Bathroom sink backed up after turning on faucet for 5 seconds. Was unable to control the HVAC in the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quiet Sunday in Rochester
Pleasant historic appearing hotel in the heart of Rochester. Very comfortable. Restaurant excellent. We were there on a Sunday so it was quiet. We would return.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeromy

Stayed 1 night in Jul 2024

4/10 Poor

Ellin, Zion

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The restaurant was five star Michelin quality. The hotel had some old charm but was in need of updating badly. The king size bed was too high. The windows were not able to be opened with a sign to that effect. Soundproofing was not good from next room. There was no venting fan for bathroom. There was a glass shelf above the sink which was perilous for items and especially the two beautiful crystal glasses placed there. There were no cream/sugars,stirers for coffee and only two coffees for two people. Very disappointing. Breakfast was a standup bar with muffins, protein bars, and coffee/tea. No service in dining room! To top off our stay, the toilet didn't flush properly in the morning and no maintenance man was available immediately or even after more than one-half hour. Luckily there was bathroom just down the hall for disabled and available. I would never recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Bruce

Stayed 1 night in Jul 2024

8/10 Good

anne

Stayed 1 night in Jul 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a pleasant Rochester stay
I have stayed here several times, always during the Rochester Jazz Festival. The location is perfect, the city very walkable. An aged hotel with personality, and a staff both outstanding and friendly too. A perfect place to start a visit, event or a place to eat. Their restaurant was very good. A- only because something can always be better right?
Stayed 1 night in Jun 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 2 nights in Jun 2024