Passport Inn - By The Falls NY

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Passport Inn - By The Falls NY

Double Room, 2 Double Beds
Check-in/check-out kiosk
Property entrance
Hallway
Double Room, 2 Double Beds | View from room

Reviews

6.6 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
523 3rd. Street, Niagara Falls, NY, 14301
  • Aquarium of Niagara
    4 min walk
  • Niagara Falls State Park
    6 min walk
  • Seneca Niagara Resort & Casino
    7 min walk
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    19 min drive

Room options

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Passport Inn - By The Falls NY

Motel with free parking, a quick walk to Aquarium of Niagara
This motel features concierge services, a 24-hour front desk, and free self parking. WiFi in public areas is free. Other amenities include a reception hall.
Passport Inn - By The Falls NY offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Niagara Falls motel provides complimentary wireless Internet access. 39-inch LED televisions come with premium cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Passport Inn - By The Falls NY. During your stay, you're just a quick walk from Aquarium of Niagara. Enjoy features like free WiFi in public areas and free self parking, plus concierge services.
  • Free WiFi
  • Free self parking and extended parking
  • Services include a concierge and luggage storage
  • Just a 4-minute walk from Niagara Wedding Chapel and 4 minutes by foot from Aquarium of Niagara
As a guest of Passport Inn - By The Falls NY, you'll find concierge services and room service (during limited hours). WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Niagara Falls motel.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Room service available

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Grab bar in bath
  • Grab bar in shower
  • Raised toilet seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 39-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during November, December, January, February, and March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Passport Inn 3rd Street Niagara Falls
Passport 3rd Street Niagara Falls
Passport 3rd Street
Passport Inn 3rd Street
Passport Inn By The Falls Ny
Passport Inn - By The Falls NY Motel
Passport Inn - By The Falls NY Niagara Falls
Passport Inn - By The Falls NY Motel Niagara Falls

Passport Inn - By The Falls NY Reviews

Reviews

6.6
Rating 10 - Excellent. 74 out of 343 reviews" "
Rating 8 - Good. 85 out of 343 reviews" "
Rating 6 - Okay. 81 out of 343 reviews" "
Rating 4 - Poor. 49 out of 343 reviews" "
Rating 2 - Terrible. 54 out of 343 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Stayed 2 nights in Aug 2024

6/10 Okay

Yinan

Travelled with family
Liked: Staff & service, amenities
The hotel is safe and well-located, and the staff provides excellent service. But the price is relatively high.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Traveler
Close to falls, live in workers are helpful but condition and service are not so great need little more attention.
Stayed 3 nights in Aug 2024

10/10 Excellent

nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Its very dirty, they don't clean the rooms...NOT GOOD
Stayed 2 nights in Aug 2024

8/10 Good

Sulochana

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2024

10/10 Excellent

hasthi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and this hotel is walkable distance to Niagara State Park
Stayed 1 night in Aug 2024

4/10 Poor

Tai

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell in the room, bathroom light blinking all the time,they clean 2nd floor room too early interrupted my sleeping.
Stayed 4 nights in Jul 2024

2/10 Terrible

Shahnaz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing was great about this property, the carpet was so dirty that our feet became black. They didn't even come to the room the next day to add coffee cups and coffee. I do not recommend this Inn as is very dirty.
Stayed 2 nights in Jul 2024

4/10 Poor

Gerhard

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

PAULO

Liked: Cleanliness, staff & service
The price was the best when you consider the location! It is almost a 10 minute walking to Niagara Falls Park.
Stayed 2 nights in Jul 2024

10/10 Excellent

Md

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
soo nice
Stayed 1 night in Jul 2024

2/10 Terrible

Shafi

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad Customer service
Stayed 1 night in Jul 2024

2/10 Terrible

Tevfik

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smell was incredible. Very very old. Sorry but this place should not be listed.
Stayed 1 night in Jul 2024

8/10 Good

Kristina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was overall worth it .
We chose this hotel for the price and distance from the falls. Although the weather made us decide not to walk it was an easy possibility. It was a little sketchy looking but nothing bad happened. We almost didn’t stay because of the reviews. Staff was friendly and allowed us to check in early which means a lot. Hotel is definitely dated and the bedding was clean but with previous stains. Bed was not very soft or comfortable. HOWEVER, after spending all day at the falls and being tired none of that was really noticed as we hopped in and went right to bed. The bathtub initially gave me yuck vibes but once again, by the end of the night I was soaking and ready to sleep and start a new day. I would stay again but I would also check out other options first. It wouldn’t be my first pick but for the price and location I would do it again. Oh and the smell - it was an old outdated smell. And the floor was a little weak in one area. But again, hardly noticed after a long day.
Stayed 1 night in Jul 2024

2/10 Terrible

Kanika

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but overpriced
Stayed 2 nights in Jul 2024

2/10 Terrible

Alicia, Greenfield

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely dirty. No vending or ice machines. No staff besides manager which is not very friendly. Says the property is in the center which is not true.
Stayed 2 nights in Jul 2024

6/10 Okay

Unk

Stayed 1 night in Jul 2024

10/10 Excellent

christion.m

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The room was clean. We could walk to Niagara Falls and all the restraints. The room was safe and restful. I would stay at the Passport Inn - By the Falls NY again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirtiest Hotel By Niagara Falls
This was one of the dirtiest hotels I ever stayed in. The floor was so dirty, I had to wipe my feet every time I place them on the carpet. Never again. I booked a 3 night, I only stayed one night and I’m never going back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Location is amazing 👏
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very friendly.
Stayed 1 night in Jul 2024