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Hilton Garden Inn Queens/JFK Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Queens/JFK Airport

Exterior
In-room safe, desk, laptop workspace, free cots/infant beds
Reception
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
14818 134th St, Jamaica, NY, 11430
  • Aqueduct Racetrack
    ‪6 min drive‬
  • Resorts World Casino
    ‪7 min drive‬
  • UBS Arena
    ‪12 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪8 min drive‬

Room options

View all photos for One King Bed, Accessible

In-room safe, desk, laptop workspace, free cots/infant beds

One King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, laptop workspace, free cots/infant beds

One King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 2 Double Beds (Drinks & Snacks)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds

In-room safe, desk, laptop workspace, free cots/infant beds

Two Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One Queen Bed

One Queen Bed

One Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, free cots/infant beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

Hampton Inn NY-JFK

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, (2643)
The price is €214
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Hampton Inn NY-JFK

About this property

Hilton Garden Inn Queens/JFK Airport

Eco-certified hotel with airport shuttle service and a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Hilton Garden Inn Queens/JFK Airport offers 192 accommodations with video-game consoles and safes. LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Queens/JFK Airport. During your stay, you'll be close to Resorts World Casino. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-serve breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Resorts World Casino and 10 minutes from USTA Billie Jean King National Tennis Center
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. A 24-hour fitness center, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the eco-certified Hilton Garden Inn Queens/JFK Airport. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Jamaica hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast on weekdays from 6:00 AM and 10:30 AM.
Hilton Garden Inn Queens/JFK Airport has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:00 AM to 9:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Self-service breakfast available for a fee weekdays 6:00 AM–10:30 AM: USD 15.95-19.95 for adults and USD 9.95-9.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 119
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 89
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 15.95 to 19.95 for adults, and USD 9.95 to 9.95 for children
  • Self parking fee: USD 40 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Queens/JFK
Hilton Garden Inn Queens/JFK Airport
Hilton Garden Inn Queens/JFK Hotel
Hilton Garden Inn Queens/JFK Hotel Airport
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/Jfk Airport Hotel Jamaica
Hilton Garden Inn Jamaica
Hilton Garden Inn Jfk
Hilton Queens Jfk Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel
Hilton Garden Inn Queens/JFK Airport Jamaica
Hilton Garden Inn Queens/JFK Airport Hotel Jamaica

Hilton Garden Inn Queens/JFK Airport Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 474 out of 1305 reviews
Rating 8 - Good. 321 out of 1305 reviews
Rating 6 - Okay. 227 out of 1305 reviews
Rating 4 - Poor. 141 out of 1305 reviews
Rating 2 - Terrible. 142 out of 1305 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Steven, Orchard Park

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is polite but highly inconvenient. Doordash, must wait at desk (I have a bad knee), no free water, desk is easily backed up and overwhelmed (slow check in)
Stayed 1 night in Dec 2024

10/10 Excellent

Te-Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place when traveling. There’s a free shuttle that takes you from the airport to the hotel and back. Sweet staffs, nice little restaurant on the first floor. Very convenient.
Stayed 1 night in Dec 2024

8/10 Good

Zana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was nice and clean, front desk was courteous. They do need extra staffing because there was one person checking everyone in.
Stayed 1 night in Dec 2024

8/10 Good

C. Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good spot and close to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

Mohamed Safwan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Lina

Stayed 1 night in Nov 2024

8/10 Good

Quentin

Liked: Staff & service
The hotel restaurant closed early.
Stayed 1 night in Dec 2024

4/10 Poor

Allen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Under construction just outside our door . Booked and paid for king bed 3 months prior and was told it wasn’t available. Literally vacuuming outside our door at 4 am . Highway traffic noise in our room all night long
Stayed 1 night in Dec 2024

8/10 Good

sheetal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gd
Stayed 1 night in Dec 2024

4/10 Poor

Bin

Disliked: Staff & service
Noisy. Bad service, inconvenient
Stayed 2 nights in Dec 2024

6/10 Okay

latchmin

Stayed 4 nights in Nov 2024

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Will stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

GINA, Road Town Tortola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Nikishia

Travelled with family
Disliked: Staff & service
Disappointed
The room was smaller than I thought. I got the room with snacks and drink and only got that the night we checked in. The breakfast was cold and disgusted, bagel wasn't toasted, the toast was forgotten and when brought no butter. The coffee was ok. For the price paid I expected better.
Stayed 2 nights in Dec 2024

8/10 Good

Ariel

Liked: Cleanliness, property conditions & facilities, room comfort
I booked the premium room with drinks and snacks we received the drinks but no snacks. The one man at the front desk was kinda rude I felt, but being from Florida it could just be a cultural difference.
Stayed 2 nights in Dec 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Around the area is questionable. Desk staff was very rude.
Stayed 1 night in Sep 2024

8/10 Good

Rajender

Liked: Property conditions & facilities
Good property and easy accessible
Stayed 1 night in Nov 2024

8/10 Good

Allen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Sander, Voorburg

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never experienced such a Hilton property before. I’m not one to comment but had to this time. Check in took 45 min. Friendly staff member though. No free parking available. As a gold honors member, only got 2 free bottles of water. Room temperature was not controllable, you have to use the separate AC unit that is very noisy. That’s not all, during the 2 night stay, hotel decided not to clean the room as my stay was “short”. Hallways smell like weed and not fresh. Room is very outdated and not to Hilton standards. First and last time there unfortunately.
Stayed 2 nights in Nov 2024

2/10 Terrible

Donald R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They dont care about meeting your needs.
Stayed 3 nights in Nov 2024

2/10 Terrible

Isabella

Travelled with partner
Disliked: Cleanliness
I disliked how we got assigned to a room and it was dirty. The bed was dirt the bathroom had dirty towel and piss in the toilet. The room was just terrible.
Stayed 1 night in Nov 2024

4/10 Poor

Krystle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My overall experience was terrible. If it wasn’t for the young lady checking us in on 11/29 and the miss attending to our concerns on 11/30 this would be a 1 star. We contacted property for late arrival. When arrived at 10pm we were booked and provided keys to rooms which were already occupied.. twice. Now concerns of privacy and safety is a concern. Imagine being in your room and other guests opens your door and walks in on you. The manager Taheiry was unapologetic regarding this issue as she never addressed it. Secondly we booked a room which was inclusive of daily snacks and beverages at an additional cost, those items were not provided until we asked about it the following day. Thirdly, why would a property confirm that they can accommodate a special request due to allergies with feather pillows and then get defensive and passive when asked about the request. This is not a place I would return to based on our experience. Regardless of my purpose booking, who wants to be stressed out having to constantly call for towels and pillows and being embarrassed walking into other hotels guests rooms!! Ridiculous. Not to mention you ask for pillows and the staff has the pillows tucked under his arm pits without and covering. Eww disgusting.
Stayed 2 nights in Nov 2024

10/10 Excellent

ANJUM JAHIN

Travelled with family
Liked: Amenities
Good
Stayed 2 nights in Nov 2024

6/10 Okay

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a good stay, but there was no room service provided Friday and I paid for breakfast, but it wasn’t available early enough Saturday.
Stayed 2 nights in Nov 2024

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