Hotel Beló Isla Mujeres - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

December 2024

January 2025

Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio

Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | Beach/ocean view

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

Bar

All-inclusive

Spa

Room service

Explore the area

Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
1 min walk
Zama Beach Club
1 min walk
Cancun Bus Station ADO
Isla Mujeres, Quintana Roo (ISJ)
13 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

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Room options

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Balcony

40 sq m
Sleeps 2
1 King Bed

Luxury Junior Suite Double Beds

50 sq m
Sleeps 3
2 Double Beds

Luxury Junior Suite King Bed

40 sq m
Sleeps 2
1 King Bed

Luxury Junior Suite 2 DB with Terrace

40 sq m
Sleeps 3
2 Double Beds

Belo Presidential Suite 1 King Bed Ocean View

236 sq m
Ocean view
Sleeps 2
1 King Bed

In love Suite 1 King Bed with Terrace and Jacuzzi

94.8 sq m
Sea view
Sleeps 2
1 King Bed

Belo Deluxe Suite King Bed - Adults Only

80 sq m
Sleeps 2
1 King Bed

Luxury Junior Suite 2 DB with Balcony

40 sq m
Sleeps 3
2 Double Beds

Luxury Junior Suite King with Terrace

40 sq m
Sleeps 2
1 King Bed

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

50 sq m
Ocean view
Sleeps 3
1 King Bed

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

50 sq m
Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Similar properties

Pool

All-inclusive

Spa

Parking included

for 1 night

includes taxes & fees

1 Jan - 2 Jan

On private beach

Pool

Hot tub

Breakfast included

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel Beló Isla Mujeres - All Inclusive

Beachside hotel to enjoy 2 outdoor pools and white sand beach

Spend the day playing on the beach then return to dine at one of Hotel Beló Isla Mujeres - All Inclusive's 2 restaurants.

Hotel Beló Isla Mujeres - All Inclusive offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Our customers tell us they can't get enough of the pool at Hotel Beló Isla Mujeres - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.

Free WiFi
Free self parking
The 2 restaurants, beach bar, and poolside bar offer choices for drinking and dining
Take a swim in the 2 outdoor pools or soak in the 3 spa tubs
Services include a concierge, tour or ticket assistance, and a porter
Onsite recreation includes a gym
Guests have great things to say about the helpful staff and the beach
Just a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal

Hotel Beló Isla Mujeres - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive and enjoy amenities like a health club.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a rooftop terrace and a garden. Self parking is free.

This 4-star Isla Mujeres hotel is smoke free.

Hotel Beló Isla Mujeres - All Inclusive has 2 restaurants on site.

Room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included

Basic alcoholic beverages included

Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free secured, uncovered self-parking on site
Wheelchair-accessible parking available

Food and drink

2 restaurants
3 bars/lounges, 1 beach bar and 1 poolside bar
Room service available

Things to do

2 outdoor pools
3 hot tubs
Fitness centre
Spa services

Family friendly

2 outdoor pools

Conveniences

Lift
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Outdoor furniture
Pool sunloungers
Rooftop terrace

Spa

Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - Swedish

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 100
Front entrance ramp
Well-lit path to entrance
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 119
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Beach towels
Communal living room
Mosquito nets
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Egyptian cotton sheets
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

50-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Espresso maker
Local meal delivery service
Minibar

Free local calls
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: USD 150 per stay
Service fee: USD 10.2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Hotel Beló Isla Mujeres - All Inclusive Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

BRITTANIE

10 Sept 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

John

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay! The concierge greeted us with a drink and helped with checking into our room. Room service was always great and delivered fast. The entire hotel staff were extremely friendly and attentive. Highly recommend this hotel.

Stayed 2 nights in Jun 2024

8/10 Good

Laurence

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

10/10 Excellent

Gerardo

29 Aug 2024

Stayed 7 nights in Aug 2024

10/10 Excellent

Jason Paul

Travelled with partner

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The whole experience from checking in to check out was wonderful.. The room was very clean and comfortable along with great room service. The on site restaurant 140 deg, has a great menu and exceptional food! My only complaint would be the lack of good access to the ocean water, but the pools and bar service made up for it.

Stayed 6 nights in Aug 2024

8/10 Good

Jasmin

Travelled with family and small children

25 Aug 2024

The food in the restaurant was just ok nothing to brag about it mane is limited

Stayed 7 nights in Aug 2024

10/10 Excellent

Eli

Travelled with partner

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff at Hotel Below were great! They were friendly and courteous! Mateo the hotel porter provided awesome service and information of the island and things to see and do. The hotel wasn't crowded or loud. There were no long lines to eat. The dining portions of food were small, but you could ask for more it was all inclusive resort. The Sky pool was awesome. You had to go to the bar to get your drinks but it was close by. The main pool was never packed and you could get drinks in the pool. The beach portion was small but it was not packed. the water was perfect. I would definitely go back!

Stayed 5 nights in Jul 2024

6/10 Okay

Shakira

Travelled with family and small children

22 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities

Very poor management.

Stayed 10 nights in Aug 2024

10/10 Excellent

liliana

Travelled with family and small children

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely loved how helpedful they are.after purchasing they guide you with everything from landing to transportation to the island. Mateo at the front desk is so fast hlto greet you inside and provides a welcome drink. Front desk explained everything to the T. They walk you to your room and explain everything including how to rent a golfkart.there is 2 pools with a walking beach in the fact. The food is good and the servers suppert excellent i cant wait to come back. I havd a phenomenal experience.

Stayed 4 nights in Aug 2024

10/10 Excellent

Sohn

Travelled with partner, Travelled with group

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entire staff friendly and pool and view from 5th floor bar pool is great

Stayed 4 nights in Aug 2024

10/10 Excellent

Leticia Figueroa

Travelled with partner, Travelled with group

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the room and learned cold is hot and hot is cold on the shower lol just the shape of the faucet

Stayed 4 nights in Aug 2024

8/10 Good

Claudia

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful!

Stayed 4 nights in Aug 2024

8/10 Good

Cody Aaron

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed here a few weeks ago and loved it already booked another trip in a few monthe

Stayed 3 nights in Aug 2024

10/10 Excellent

Kyle

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff and service received by staff was amazing. A genuine welcome everytime. Hotel itself was beautiful and would definitely be going again.

Stayed 6 nights in Aug 2024

8/10 Good

Erna

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel and the service is really good. It is very quiet and relaxing. The beach is really bad, swimming is impossible.

Stayed 7 nights in Aug 2024

10/10 Excellent

Brisa

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The food was delicious and all the service was far beyond thanks for all your support and hospitality, my daughter says is better than the moon palace she was more comfortable with hotel belo

Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Travelled with partner

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was amazing! Room was great. Location not bad. Food was very good. Roof top pool could use some extra cleaning and chlorine. Beach not so good. Other than that amazing stay!

Stayed 5 nights in Aug 2024

8/10 Good

SHIREEN, Pleasanton

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, safe, and friendly. Average service and food. Beach area is blocked by dividers for see weeds and hurricanes so it’s not ideal for swimming. North beach is better.

Stayed 5 nights in Jun 2024

10/10 Excellent

BRANDI

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at this hotel is terrific. Mateo, Alberto, Hugo, and the front desk staff were nothing short of wonderful. Accommodating, friendly, and attentive. They made us feel welcome, like we were family, from the moment we entered through the front door and went above and beyond throughout our stay to provide us with nothing short of a fantastic vacation.

Stayed 3 nights in Aug 2024

10/10 Excellent

Alan

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was the best we ever had!! Enrique, Hugo, Marcos, Abdel, Tristan, Edgar, and Abel were the best guys!!!

Stayed 7 nights in Aug 2024

8/10 Good

Kimberly

Travelled with group

6 Aug 2024

Liked: Cleanliness, staff & service

Hotel Beló was nice. It was overall smaller than what it looks like on Expedia, but it’s still very cute. There is only ONE restaurant on property, so if you do an all-inclusive, it’s not really worth it for-wise. There are some chairs and cabanas on the beach for patrons that were a nice touch. The beach itself is small, but if you’re looking for a quiet and relaxing environment, then this is the place for you. They also have a cute picture prop in the ocean, but the some of the letters that are supposed to spell Isla Mujeres Hotel Beló are broken, fallen or missing all together. We did lose power for a bit one day, but it came back in an hour or so. Overall it was a nice relaxing time, but IMO not worth an all-inclusive. I will say, the food at the restaurant on property did not disappoint!

Stayed 4 nights in Jul 2024

10/10 Excellent

gustavo

5 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Paul

Travelled with family, Travelled with group

5 Aug 2024

Hot tubs dirty and not functioning!

Stayed 5 nights in Jul 2024

10/10 Excellent

Gustavo

Travelled with family and small children

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently had the pleasure of staying at Hotel Belo, and I must say, it was an excellent experience from start to finish! From the moment we arrived, the Mateo’s customer service was outstanding. Although we got there early, the staff welcomed us warmly and quickly helped us get our room ready. The check-in process was smooth and efficient, setting a positive tone for our stay. A special shout-out to Marco at the pool bar! He was always attentive and served up the best drinks, making our time by the pool even more enjoyable. In the restaurant, Trista, Hugo, Alberto and Jorge provided exceptional service, greeting us with warmth and ensuring that we were well taken care of at every meal. Their attentiveness made us feel comfortable and safe throughout our stay. The rooms were impeccably clean, featuring comfortable beds that made for restful nights. Room service was fast and delicious, adding to the overall convenience of our stay. While the beach is small, it is impeccably maintained and offers a great atmosphere for relaxation. The hotel is very family-oriented and provides a quiet environment perfect for unwinding. Overall, Hotel Belo exceeded our expectations with its exemplary service and comfortable amenities. I highly recommend staying here if you're looking for a delightful getaway!

Stayed 5 nights in Jul 2024

8/10 Good

Brittany

Travelled with family

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was very helpful and friendly. The roof top bar has an amazing view & is a fun place to have some drinks. The ground level pool is nice too. We had an ocean view room with a XL king size bed which was great. The warm water pressure lacked & would get scalding hot and then cold with just a little push of the handle. There’s really only 1 restaurant on site & when the restaurant is closed they have a snack bar but very limited options on what to eat. It can get noisy at times due to the traffic and you can hear the housekeepers and other guest rolling their carts & luggage.

Stayed 4 nights in Jul 2024