Garza Blanca Resort & Spa Cancun

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VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

7 outdoor pools, pool umbrellas, pool loungers

Premium bedding, down duvets, in-room safe, desk

On the beach, white sand, free beach cabanas, sun-loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

All-inclusive

Hot tub

Pool

Breakfast available

Laundry

Explore the area

Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400

Punta Sam Ferry Terminal
8 min walk
Punta Sam Beach
9 min walk
Mujeres Beach
9 min drive
Isla Mujeres, Quintana Roo (ISJ)
84 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

One Bedroom Suite - Room Only

116 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Three Bedroom Ocean Front - Room Only

403 sq m
Ocean view
Sleeps 8
2 King Beds and 2 Queen Beds

Two Bedroom Suite - Room Only

170 sq m
Sleeps 6
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Junior Suite Ocean View 1 King Bed - Room Only

55 sq m
Ocean view
Sleeps 2
1 King Bed

One Bedroom Swim Up - Room Only

116 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

One Bedroom Ocean View - Room Only

116 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Junior Suite Swim Up 2 Queen Beds - Room Only

55 sq m
Sleeps 4
2 Double Beds

Junior Suite Swim Up 1 King Bed - Room Only

55 sq m
Sleeps 2
1 King Bed

Junior Suite 1 King Bed - Room Only

55 sq m
Sleeps 2
1 King Bed

Junior Suite Ocean View 2 Queen Beds - Room Only

55 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite 2 Queen Beds - Room Only

55 sq m
Sleeps 4
2 Double Beds

Three Bedroom Loft - Room Only

447 sq m
Sleeps 8
2 King Beds and 2 Queen Beds

Two Bedroom Ocean View - Room Only

170 sq m
Ocean view
Sleeps 6
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Similar properties

Pool

Hot tub

All-inclusive

Spa

for 1 night

includes taxes & fees

5 Dec - 6 Dec

On private beach

Pool

Hot tub

All-inclusive

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Luxury resort on the beach, with 7 outdoor swimming pools

Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.

Garza Blanca Resort & Spa Cancun offers 452 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. A pillow menu is available. This Punta Sam resort provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, and bidets. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A health club and a complimentary water park are featured at the resort. 7 outdoor swimming pools and 3 spa tubs are on site.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Garza Blanca Resort & Spa Cancun. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Free WiFi in public areas, free valet parking, and 7 outdoor pools are available.

Free WiFi
Free valet parking and self parking
Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a poolside bar, and 3 bars/lounges
Buffet breakfast served daily for a fee
Splash around at the free water park or swim in the 7 outdoor pools
Treat yourself to massages, facials, or hydrotherapy at the spa
Services include babysitting, a kid's club, and a lifeguard on site
Onsite recreation includes a gym, 3 spa tubs, and volleyball
7 minutes by car from Ultramar Ferry Puerto Juárez and 8 minutes from Playa Mujeres Golf Club
Airport shuttle service available for a fee

Some rates at Garza Blanca Resort & Spa Cancun are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Garza Blanca Resort & Spa Cancun you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club, and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Blanca Blue - Onsite fine-dining restaurant.

The Food Truck - Onsite seafood restaurant. Open daily.

The Snack - Onsite restaurant. Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Garza Blanca Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 40 for adults and USD 20 for children
5 restaurants and 1 coffee shop/cafe
3 bars/lounges and 1 poolside bar
24-hour room service

Restaurants on site

Blanca Blue
The Food Truck
The Snack

Things to do

7 outdoor pools
3 hot tubs
Fitness classes
Beach volleyball
Beach yoga
Free water park access
Full-service spa
Health club
Lifeguards on-site
Shopping centre
Shopping
Yoga classes

Family friendly

7 outdoor pools
Baby bath
Babysitting (surcharge)
Children's club
Children's games
Free water park access
Corner/local shop
Laundry facilities
Snack bar/deli
Supervised childcare (surcharge)

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Water sports equipment
Wedding services

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Free beach cabanas
Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Sauna
Spa open daily
Hot tub

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Lift door width (centimetres): 120
Wheelchairs available on site

Beach towels
Communal living room
Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Bidet
Separate bath and shower
Towels

Entertainment

iPod dock

Desk
Phone
Restaurant dining guide
Safe
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun

Children and extra beds

Children are welcome.

Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a security system and window guards

Garza Blanca Resort & Spa Cancun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.
Guests may experience noise disturbance due to nearby construction work.

Garza Blanca Resort & Spa Cancun Reviews

8.4

Very good

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Michael

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

2/10 Terrible

kamel

10 Jul 2024

Stayed 3 nights in Jul 2024

2/10 Terrible

David Paul

29 Jun 2024

Stayed 7 nights in Jun 2024

4/10 Poor

Natalie, beverly hills

13 Jun 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Staff is awful

Stayed 5 nights in May 2024

8/10 Good

Sheila

12 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service needs to improve

Stayed 5 nights in Jun 2024

10/10 Excellent

Angelo, Commerce City

2 Jun 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with partner

3 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was amazing. The food was a great, room service had a great selection. The spa was relaxing. If you are looking for a modern, quiet, and luxury resort with great staff Garza Blanca is for you.

Stayed 3 nights in Apr 2024

10/10 Excellent

Raúl

Travelled with family

27 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing They just need a better beach

Stayed 3 nights in Apr 2024

10/10 Excellent

Mayra

17 Apr 2024

Stayed 5 nights in Apr 2024

10/10 Excellent

Claudette

Travelled with family and small children, Travelled with group

14 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This trip experience at Garza Blanca has been the most amazing experience our family had in a long time. The service, security, the food and facility amenities are more than a five start resort. This the perfect place for family with young children and friends. Our kids ages ranging from 10 to 6 yrs old. Garza Blanca gave us the attention is hard to get in the states or any other country. We were truly treated as a FAMILIA. Everyone works so hard to give you the best possible service. We are thankful for all the waitress, bartenders and staff. Muchísimas Gracias a Fernando, Oswaldo, Maria at Gourmet Hall. We enjoyed a fresh catch Sea bass 3 night out of our 5 nights. Sarai, Eduardo and everyone from the beach restaurant. Muchas Gracias por sus atenciones. Our home profession is based on science and finding a knowledgeable massage therapist is quite difficult sometimes. I highly recommend Nayeli for a massage therapist. Her magical hands and energy speaks volumes.

Stayed 5 nights in Mar 2024

10/10 Excellent

Craig

Travelled with family and small children

12 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Property. Would have liked more quality dining options.

Stayed 3 nights in Feb 2024

10/10 Excellent

Janet

Travelled with family

12 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall experience was great! Food, service, staff, amenities all just wonderful!

Stayed 6 nights in Mar 2024

10/10 Excellent

Tyler

Travelled with family and small children

10 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is so family friendly. The staff is amazing. I cannot recommend it enough for families of all ages.

Stayed 7 nights in Mar 2024

10/10 Excellent

Haewon Helen

Travelled with family

1 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing service by the most courteous staff! The property is beautiful and exttemely clean - quite new and superbly maintained. Food is mostly excellent in quality and quantity- could actually reduce the serving size in Hiroshi (less rice in sushi) and the steakhouse (14 oz option only for aged steak). Even if you purchased the all inclusive option, the servers will bring an itemized bill each time you purchase drinks at the bar or eat at the restaurant andyou have to sign it. There is a small resort fee for each night. Rooms, facilities like the fitness room and swimming pools are lovely. The beach is nice with white sand but a bit rocky in the water. The stone flooring by the pool gets super slippery and i saw 2 kids falling pretty hard. There is no buffet lunch or dinner restaurants - but you can visit the sister resort's or do food truck or room service. It is advisable to book restaurants several days before you actually arrive. Butler service was great.activities were good but dont expect late night parties at bars - it's not geared towards that kind of ambiance. They do promote time share presentations but you can opt to skip. The carousel at the front was a nice added feature!

Stayed 4 nights in Mar 2024

4/10 Poor

richard

30 Mar 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Stayed 5 nights in Mar 2024

10/10 Excellent

Edgar

Travelled with family

18 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2024

10/10 Excellent

LUIS

26 Feb 2024

Stayed 3 nights in Feb 2024

10/10 Excellent

Stefan

Travelled with partner

11 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic service service, staff, cuisine, room, grounds - the works. Would gladly stay again....jusy never through Expedia again.

Stayed 3 nights in Feb 2024

8/10 Good

li

1 Feb 2024

Stayed 3 nights in Jan 2024

6/10 Okay

Nutan

31 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2024

4/10 Poor

Kelsey

Travelled with group

30 Jan 2024

Liked: Cleanliness, amenities, property conditions & facilities

Very far away from everything. Staff was not friendly. Taxi drivers kept “recommending” tourist spots and activities and that’s NOT what I wanted to do. I wanted something local and made it clear. They took me to tourist spots where their friends worked. Another time taxi service was not on time for the airport. Was not offered spa service discount. Was not offered anything in exchange for the room upgrade that I declined (chose to stay in my own room because I wanted two beds instead of one). Waiters were very slow. Won’t stay here again.

Stayed 4 nights in Jan 2024

8/10 Good

Jordan

23 Jan 2024

Liked: Cleanliness, staff & service, amenities

Stayed 3 nights in Jan 2024

8/10 Good

jacqueline

Travelled with family

16 Jan 2024

Liked: Staff & service, amenities, property conditions & facilities

This was our second visit. There was a problem with our reservation, the main supervisor at check in was extremely unfriendly and unresponsive. After hours we were finally able to check in, she gave us our room key and that was it. Did not tell us where to go or who could help us. I found a bell hop who grabbed our luggage and led us to our rooms. We first visited when this hotel had just opened and it was amazing. No complaints. But now in order to have dinner reservations you have to get them through sales department which try to lure you into the 4 hour sales pitch. Diana was relentless and would not accept no for an answer. She made our dinner reservations all around 9:00 at night…we had 3 kids with us. We had told her this would definitely not work. So we walked into every restaurant we wanted to eat at and made our own reservations around 6:00 every night! Such a scam and we were so over her by day 2. Everything else was excellent. Dao was our favorite restaurant. Shoutout to Alonso at the Lobby bar for making excellent old fashions. He worked so hard being the only bartender with a crowded full bar. I also suggest NOT to get the mini massages at the pool. My husband and I both got one. We tipped $20 and the female masseuse talked trash about me In Spanish. He also screwed up my back, he pushed his elbow so hard into my shoulder blades it moved two ribs out of position. I was in pain all of vacation which was 3 weeks ago and have spent $400 of therapy to fix it.

Stayed 5 nights in Jan 2024

8/10 Good

JUAN

Travelled with family

12 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Property was really nice! The rooms are beautiful! Hot tubes in the pool area are actually hot. Breath-taking garden views with a beautiful hammock. The beach needs to be clean more often as the sand around the volley ball had a lot of rocks, painful when playing beach volley ball. They took down the volley ball net even though we told them we wanted to continue to play.

Stayed 2 nights in Jan 2024