Holiday Inn Birmingham Airport - NEC by IHG - Reviews, Photos & Rates

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Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking available
Bar
Pet-friendly

Explore the area

Birmingham Airport, Coventry Road, Birmingham, England, B26 3QW

National Motorcycle Museum
‪4 min drive‬
Resorts World Birmingham
‪5 min drive‬
National Exhibition Centre
‪6 min drive‬
Birmingham (BHX)
‪8 min drive‬

Room options

Premium Room, 1 Queen Bed with Sofa bed

Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Premium Room

Sleeps 2
1 Twin Bed

Suite, 1 Bedroom

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room

Sleeps 2
1 Twin Bed

Premium Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Standard Room, 1 Double Bed

Sleeps 2
1 Double Bed

Similar properties

Breakfast included
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

17 Apr - 18 Apr

About this property

Holiday Inn Birmingham Airport - NEC by IHG

Art Deco hotel with a steam room and a 24-hour front desk

This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a steam room, a coffee shop/cafe, and self parking.

Holiday Inn Birmingham Airport - NEC by IHG offers 241 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a steam room.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Birmingham Airport - NEC by IHG. During your stay, you'll be close to Resorts World Arena. Enjoy features like free WiFi in public areas and free train station pick-up service, plus an indoor pool.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Amenities include a front-desk safe, a business center, and 14 meeting rooms
Onsite recreation includes a steam room
Guests have great things to say about the helpful staff and the clean accommodations
Just a 4-minute drive from National Motorcycle Museum and a few minutes from Resorts World Birmingham
Free train station pick-up and train station drop-off shuttle service
Cats and dogs welcome for a fee

Holiday Inn Birmingham Airport - NEC by IHG offers its guests an indoor pool and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 14 meeting rooms. Event space at this hotel measures 9688 square feet (900 square meters) and includes conference space. The business-friendly Holiday Inn Birmingham Airport - NEC by IHG also features multilingual staff, laundry facilities, and dry cleaning/laundry services. A train station pick-up service and a train station drop-off service are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Holiday Inn Birmingham Airport - NEC by IHG has a restaurant on site.

24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Italian, Polish, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free train station pick-up shuttle from 5:00 AM to 11:00 PM
Train station shuttle at scheduled times
Free train station drop-off
Parking on site (GBP 12 per day; includes in/out privileges)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Things to do

Indoor pool
Steam room
TV in common areas

Family friendly

Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

14 meeting rooms
9,688 square feet of conference space
Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Accessible train station shuttle
Front entrance ramp
Handrails in stairways (89 centimetre high)
Lift (130 centimetre wide door)
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (75 centimetre high)
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillow menu

Bathroom

Hair dryer
Private bathroom
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Smart TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board on request
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:

Bar/Lounge
Dining venue(s)

Access methods

Staffed front desk

Pets

Pets: GBP 20 per pet, per night, plus a deposit of GBP 20.00 per night
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 14.95 per person
Self parking fee: GBP 12 per day (in/out privileges)
Pet deposit: GBP 20.00 per night
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Airport Holiday Inn

Holiday Inn Hotel Birmingham Airport

Birmingham Holiday Inn

Holiday Inn Birmingham Airport Hotel Birmingham

Holiday Inn Birmingham Airport Hotel

Birmingham Airport Nec By Ihg

Holiday Inn Birmingham Airport NEC

Holiday Inn Birmingham Airport NEC an IHG Hotel

Holiday Inn Birmingham Airport - NEC by IHG Hotel

Holiday Inn Birmingham Airport - NEC by IHG Birmingham

Holiday Inn Birmingham Airport - NEC by IHG Hotel Birmingham

Holiday Inn Birmingham Airport - NEC by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Tsanko

3 Jan 2025

Stayed 1 night in Dec 2024

4/10 Poor

Scott

Business traveller

30 Dec 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

My stay unfortunately was overshadowed by a number of people next door to me in the early hours having a party just before 4AM knocking on my door shouting music blaring, went on for some time I phoned the desk and knocked on my door before getting the right room eventually. Next morning was looked at with confusion when I mentioned about it and asked to speak to the manager instead I was passed a message on from the receptionist that there was no signs of a party and was told I receive a phone call at later point on the day when I checked out. Still heard nothing since. Felt dissatisfied and disappointed with the service. Wasn’t listened to and I have never had to make a complaint before but this was the exception and felt let down by staff. Beware if using this hotel at Christmas time parties are on and you may be stuck with someone returning with party to their room.

Stayed 1 night in Dec 2024

10/10 Excellent

Alex

28 Dec 2024

Stayed 1 night in Dec 2024

8/10 Good

Linda

21 Dec 2024

Stayed 1 night in Dec 2024

6/10 Okay

Ronald

18 Dec 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Dec 2024

8/10 Good

david

Travelled with partner

17 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable suite, staff very efficient and polite from check in to check out.

Stayed 1 night in Dec 2024

2/10 Terrible

Samantha

16 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Abby

15 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

6/10 Okay

Zubair

Business traveller

14 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Not as good as before

Not a great experience. Staff not properly able to handle large groups. Disappointed re Residents Bar / food which Closed at 1.00 am without notice,and were referred to room service which was literally cold drinks and cold sandwiches from a Starbucks fridge. Duty manager was good and tried to help but his hands were tied. Some staff were very unprofessional and didn't know how to handle customers, some were arrogant and really need to brush up on their customer service skills. I came to this place a couple of years ago and it was 10 times better before with more attentive staff. Overall, we spent a substantial amount of money, but the level of service was not worth the price.

Stayed 1 night in Dec 2024

10/10 Excellent

Mrs

13 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

10 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and attentive. The hotel was very clean.

Stayed 1 night in Nov 2024

8/10 Good

Leon

Travelled with partner

8 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Warm feeling as soon as we walked in. Room was immaculate Only the breakfast was very disappointing Paid for breakfast but being on early flight only continental was available, and food wasn't worth the money .

Stayed 1 night in Nov 2024

10/10 Excellent

Alisdair

Business traveller

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Oliver

27 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Max

Business traveller

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Simon

22 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

kelsey

Business traveller

21 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great experience all staff were excellent very friendly and accommodating Checked in around 4.15 pm and the reception team were extreme helpful and friendly! Breakfast was very tasty and all staff attentive x

Stayed 1 night in Nov 2024

8/10 Good

Russell

19 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Qasim

Travelled with family

19 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

17 Nov 2024

Stayed 1 night in Oct 2024

6/10 Okay

Ian

Business traveller

12 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Very busy and not enough staff

Parking was inadequate, I had to try 3 spaces to find one that fit my car and I was worried about my car being dented due to how small the spaces were. Checking in took ages, I assume I got caught behind a bus of people from the airport, but because of this it took an hour to check in. Topping it all off, I was awakened by a fire alarm. In all, just a lot of little issues that alone might not have been a big deal, but all together not a nice combination.

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with group

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lisa

Sadly we had booked a King Room via your site but this was not allocated and when queries with the hotel I was informed that due to booking with a third party there was nothing that could be done !! This would prevent me from considering a third party booking in the future The room was also very noisy, located at the front of the property where lots of people where gathered to socialise over a vape or cigarette - quite disturbing until the early hours.

Stayed 1 night in Nov 2024

10/10 Excellent

Naseem

Travelled with family

11 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Nov 2024

8/10 Good

Eddie

10 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Reliance on contactless payments a bit frustrating. Availability of chip & pin payments would have made things easier.

Stayed 3 nights in Nov 2024

10/10 Excellent

Neil

Travelled with family

4 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night away

Just stayed for 1 night, but arrived early morning, managed to get early check in for an additional fee, we had an executive room, so had sitting area and king bed, we used room service for food which was fast, food was hot and tastey, staff were friendly and approachable, breakfast was lovely good variety of hot and cold items and chefs constantly refilling,

Stayed 1 night in Nov 2024