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Hilton Albany

3.5 star property

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Photo gallery for Hilton Albany

Exterior
Exterior
Indoor pool
View from property
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Bar
  • Parking available
  • Gym

Explore the area

Map
40 Lodge Street, Albany, NY, 12207
  • New York State Capitol Building
    ‪2 min walk‬
  • MVP Arena
    ‪4 min walk‬
  • Hudson River Way
    ‪6 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

LCD TV, pay films, MP3 dock

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

LCD TV, pay films, MP3 dock

Executive Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

LCD TV, pay films, MP3 dock

Suite, 1 King Bed

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, One King Bed

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, King Bed

LCD TV, pay films, MP3 dock

Executive Room, King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hampton Inn & Suites Albany-Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1003)
The price is €184
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hampton Inn & Suites Albany-Downtown

About this property

Hilton Albany

Hotel with 2 restaurants, a short walk to MVP Arena
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of Hilton Albany's great location. During your stay, you're just a quick walk from MVP Arena. You'll find features like free WiFi in public areas and free train station pick-up service, plus 2 restaurants.
  • Free WiFi
  • Enjoy American cuisine while dining at Charter Restaurant
  • Full breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from MVP Arena and a 3-minute drive from Albany Medical Center
  • Free train station pick-up shuttle service
Hilton Albany offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 37000 square feet (3437 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Albany. For a fee, parking is available.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
Charter Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 22.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 24 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Charter Restaurant
  • SESSIONS
  • Mr B Coffee

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Conference centre (37000 square feet of space)
  • Meeting rooms - 15

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Hospital bed available
  • Portable hoist available
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 20 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24 per person
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 20 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 331 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 198 out of 1002 reviews
Rating 4 - Poor. 146 out of 1002 reviews
Rating 2 - Terrible. 126 out of 1002 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

ryan

Stayed 1 night in Nov 2024

2/10 Terrible

Savanna

Travelled with group
Disliked: Amenities, property conditions & facilities
Room was terrible and dirty and staff was rude
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, but the restaurant service was lacking.
Stayed 2 nights in Nov 2024

6/10 Okay

Gina

Liked: Room comfort
Disliked: Staff & service
Gina
The refrigerator wasn’t defrosted. There were only 2 towels when I booked room for 2 adults.Hallways needed carpets cleaned. The restaurant hours were very limited. I had charges on my bill at checkout that I did not incur and am still waiting for a resolution.
Stayed 1 night in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Close to MVP arena. Nice hotel. Staff very nice and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Dawn

Liked the location in proximity to MVP arena. Didn’t like that our room was outdated and hot
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Travelled with partner
No stairways so elevators always had long line. Room too hot. No hairdryer .
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Amenities, property conditions & facilities
Property and room was beautiful. Staff had a long line at check in at 4 pm. One staff left for break.
Stayed 1 night in Nov 2024

2/10 Terrible

Giselle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not to happy
I love the Hilton and I am so disappointed in my stay this time the staff was amazing but my room 621 smelled like a wet basement and there were some cobwebs in bathroom it just didn’t feel like the Hilton normally when I travel I look for Hilton hotel because I know we will have a clean comfortable room when I called front desk about my complaint girl was very polite but made no other accommodation other than offer us breakfast i spent over 200 for one night to sleep in what it felt like a gross basement I’m not to satisfied at all and feel as though things should be made right for my self and family
Stayed 1 night in Nov 2024

10/10 Excellent

Sysay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff it seems like they're short staffed with housekeeping. There was a lot of plates and trash left out on the hallway in front of the rooms. Other than that the room was clean and comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Jerome

Liked: Staff & service
Disliked: Property conditions & facilities
Some lights didnt work, holes in wall, paint is chipped
Stayed 1 night in Nov 2024

8/10 Good

Gian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Stayed 1 night in Oct 2024

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness
Stayed here this last weekend for an overnight trip with my kids. The check in was quick and easy but we were not given any information. We asked about the hotel restaurant for dinner as we were in a rush to make a show time. We were told it “might be quick”. We sat in the bar area for over ten mins before we even saw anyone who worked there. Many other patrons were already waiting longer. None of the other worker for the front wanted to help figure out where the restaurant staff was. We then found our room and walked through a hallway of dirty dishes including full glasses of wine lining the halls. Our room was tidy but not clean. The beds were comfortable. The next morning the halls were still lined with the same dirty dishes. I attempted to take my kids swimming early as they were excited that the pool opened early , but when we got there the water was cold and the room was 68 degrees. Definitely tried but were shivering and cold within minutes. I asked the staff if this was the normal temp and they told me they would alert maintenance. We were told to try back soon , no apologies offered. An hour later the temp was the same and we checked out . The people working tried their best but clearly they are not trained in hospitality and were very very understaffed - which is not their fault .
Stayed 1 night in Nov 2024

8/10 Good

Kristy

Travelled with partner
Liked: Staff & service
The location and staff were great. The bathroom had mold on the ceiling and in the shower.
Stayed 1 night in Nov 2024

2/10 Terrible

Cynthia, Hartsdale

Travelled with family
Disliked: Amenities, property conditions & facilities
The AC did not work even after calling the engineer to fix it so we slept with the windows open. The phone in our room wouldn’t work so we had to go downstairs to ask the front desk when we needed help. Shower did not drain properly
Stayed 2 nights in Nov 2024

8/10 Good

Kawattie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower water was not warm enough for me and also the pool was not sufficient warm the few people they went in could only stay 10 minutes.
Stayed 1 night in Nov 2024

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an accessible room that was dingy. There was no toilet paper in the bathroom and the hallway light was a single lightbulb with no shade. No matter what we did when we took showers water got everywhere. There were dirty dishes in the main hallway the entire time we were there (2 nights). We were there for a large conference and the organizers have said that they will never go back to that hotel. You would think that the name Hilton would mean more than we got. Very disappointed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
hotel is old and in need of updates. the most dated and absolete Hilton i have stayed at.
Stayed 1 night in Nov 2024

6/10 Okay

carly

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
This hotel reminds me a lot of many hotels built around the same time frame, late 80s maybe early 90s - the property is huge, just tired and run down. The woman at the front desk when we arrived was the shining star of our experience. Got us a crazy early check in and free breakfast for my tired and hungry family. Apart from that if you’ve been to any small city hotel like this one you’ve been to them all. Fine for what it was; will only be returning again if necessary for work training as was this trip.
Stayed 1 night in Nov 2024

4/10 Poor

Jaclyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid extra for the bathtub rather than a standup shower, however the bathtub was completely full of hair including sticking out of the drain and all over the tub, clearly an indication that it hadn't been cleaned, and I didn't bring cleaning spray with me obviously, so I didn't take a bath, which I made sure to have because of my back injury after a long drive I wanted some sort of pain relief before I attented an event in Albany I drove up for from New Hampshire. Multiple lightbulbs weren't working so the room felt dark and raw, I couldn't see in the mirror to get ready for the event, trash was on the floor from previous guests, there wasn't any soap In the bathroom or trash bags in either trash bin.. I eventually talked to the front desk after returning from my event, and she apologized, told me that she has had similar experiences while traveling, and she gave me trash bags and soap. Unfortunately the trash bags did not fit the trash, they were the same size as the ice bucket bags. The TV remote control batteries were dying so it was tedious flipping through the channels. It was just not at all a cozy experience, it was dirty and dark and didn't come with the bathtub I needed for back relief, which had cost me extra to include
Stayed 1 night in Nov 2024

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