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Sonesta ES Suites Reno

3.0 star property

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Photo gallery for Sonesta ES Suites Reno

Courtyard
Full-sized fridge, microwave, stovetop, dishwasher
Reception
Aerial view
Free daily self-service breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
9845 Gateway Dr, Reno, NV, 89521
  • Reno-Sparks Convention Center
    ‪6 min drive‬
  • Atlantis Casino
    ‪6 min drive‬
  • Peppermill
    ‪8 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Single Bed

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Studio)

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed (Studio)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

Down duvets, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Mobility/Hearing Shower Two Bedrooms)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Hearing Two Bedroom)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom)

Down duvets, desk, laptop workspace, blackout curtains

Superior Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

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About this property

Sonesta ES Suites Reno

Suburban hotel with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a 24-hour business center, and an outdoor tennis court are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a meeting room are onsite. Housekeeping is available on request.
Sonesta ES Suites Reno offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Sonesta ES Suites Reno. During your stay, you'll be close to Reno-Sparks Convention Center. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Reno-Sparks Convention Center and 6 minutes from Atlantis Casino
  • Cats and dogs welcome for a fee
Sonesta ES Suites Reno offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Reno. Parking is available for a fee.

This 3-star Reno hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Fenced pool
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (61 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 9 to May 29:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Sonesta ES Suites Reno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 290 out of 716 reviews
Rating 8 - Good. 194 out of 716 reviews
Rating 6 - Okay. 94 out of 716 reviews
Rating 4 - Poor. 69 out of 716 reviews
Rating 2 - Terrible. 69 out of 716 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Juan, Alexandria

Disliked: Cleanliness, property conditions & facilities
The infrastructure and cleanliness of the property is sorely lacking. The heating system was inadequate. The doors were not secure. The hallways were littered with garbage.
Stayed 3 nights in Nov 2024

6/10 Okay

JOHN

Stayed 5 nights in Nov 2024

10/10 Excellent

Mailyn

Stayed 1 night in Nov 2024

6/10 Okay

Valerie

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Room comfort
Reno getaway
Overall, the room met my needs. It had a kitchen, wi-fi, and enough space for three people to sleep. The breakfast had limited options. For this hotel, and possibly the room, it was noisy. You could hear the airplanes flying above, our mountain view was more of a freeway view, and the gardeners were noisy for a few hours on a couple of days. This was problem for me since I wanted to work remotely for few days while visiting Reno.
Stayed 7 nights in Oct 2024

2/10 Terrible

ricardo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Noisy. Low class people all over. Dirty sheets when I checked in. Expedia should not allow thisnproperty on site. Heater not working and never fixed. Was 27 degrees Reno
Stayed 2 nights in Oct 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

LaKenya

Stayed 1 night in Oct 2024

6/10 Okay

Heidi

Travelled with family
Too noisy and did not keep up with the free breakfast that it was supposed to offer.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mailyn

Stayed 1 night in Oct 2024

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was not up to par.
Stayed 10 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Gary

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Liked: Cleanliness
Good breakfast, comfortable beds...
Stayed 8 nights in Oct 2024

10/10 Excellent

Robert

We loved staying at this property. The kitchen was perfect, the bed comfortable and the bathroom large and well appointed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness
The rooms are spacious and clean. Best value for the money.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Anthony

Liked: Staff & service, room comfort
The staff was great with one exception. The men's bathroom in the lobby never get's cleaned, paper towels all over the floors for days. One of the reasons I choose this place was the gym with a tv and specifically the exercise bike. The tv didn't work the whole time and I advise the front desk 3 weeks prior to checkout. Same thing for the bike. Breakfast and coffee are decent, the lady responsible for the breakfast most days is wonderful.
Stayed 9 nights in Oct 2024

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty ghetto property, zero security and none of the doors work properly
Stayed 12 nights in Oct 2024

8/10 Good

Thelma Faith, Ladera Ranch

Travelled with family
Liked: Cleanliness, staff & service, amenities
Sink stopper was blocked. Toilet had to be jiggled because it kept running. Building entry door scanner was broken, had to go around. Staff was good, cleaning, buffet was ok. But Staff was giid
Stayed 1 night in Oct 2024

10/10 Excellent

sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2024