Marival Emotions Resort All Inclusive - Future Mercure - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Hot tub

Room service

Explore the area

Blvd. Paseo Cocoteros, S/N, Nuevo Vallarta, Nayarit, 63732

Nuevo Vallarta Beach
8 min walk
Nuevo Vallarta Rivera Farmer's Market
3 min drive
Paradise Plaza Shopping Center
3 min drive
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
18 min drive

Room options

Suite, 2 Bedrooms, 2 Bathrooms (Ocean Front)

Ocean view
Sleeps 6
2 Double Beds

Suite, 2 Bedrooms, Balcony

Sleeps 6
2 Double Beds

Grand Room, 1 King Bed, Balcony

Sleeps 4
1 King Bed

Grand Room, 2 Double Beds, Balcony

Sleeps 4
2 Double Beds

Club Room, 2 Double Beds, Balcony

Sleeps 4
2 Double Beds

Suite, 2 Double Beds, Balcony (1 Bedroom. Balcony or Terrace)

Sleeps 4
2 Double Beds

Club Room, 1 King Bed, Balcony

Sleeps 4
1 King Bed

Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony or Terrace)

Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Balcony (1 Bedroom. Balcony or Terrace)

Sleeps 4
1 King Bed

Suite, 2 Bedrooms, Balcony (Ocean front. Balcony or Terrace)

Ocean view
Sleeps 6
2 Double Beds

Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony)

Sleeps 4
1 King Bed

Suite, 3 Bedrooms, Balcony (Ocean Front)

Ocean view
Sleeps 8
3 Queen Beds

Similar properties

Pool

Hot tub

All-inclusive

Spa

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Marival Emotions Resort All Inclusive - Future Mercure

Stylish property on the shore with 4 outdoor swimming pools

Catch some rays at the beach or spend the day relaxing at Marival Emotions Resort All Inclusive - Future Mercure's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.

Marival Emotions Resort All Inclusive - Future Mercure offers 495 air-conditioned accommodations with free minibar items and safes. 32-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Marival Emotions Resort All Inclusive - Future Mercure. During your stay, you're just a quick walk from Bay of Banderas. Features include free WiFi in public areas and free valet parking, plus 4 outdoor pools.

Free WiFi (speed: 25+ Mbps)
Free valet parking and self parking
Drinking and dining options include 5 restaurants, a coffee shop, a swim-up bar, and a poolside bar
Splash around at the waterslide or swim in the 4 outdoor pools
Indulge with Swedish massages, manicures and pedicures, or facials at the spa
Services include a kid's club, dry cleaning/laundry, and a concierge
Onsite recreation includes tennis courts, a gym, and a steam room
Guests have great things to say about the beach and the restaurant
Just a 4-minute walk from Bay of Banderas and 8 minutes by foot from Nuevo Vallarta Beach

Some rates at Marival Emotions Resort All Inclusive - Future Mercure are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Marival Emotions Resort All Inclusive - Future Mercure offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a spa tub. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Marival Emotions Resort All Inclusive - Future Mercure. Self parking and valet parking are free.

This 4-star Nuevo Vallarta property is smoke free.

Casa Bella - This buffet restaurant serves breakfast, lunch, and dinner.

La Pergola - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Amalfi - This theme restaurant specializes in Italian cuisine. Reservations are required. Open daily.

La Paloma - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

La Bamba - This steakhouse specializes in American cuisine and serves brunch only. Open daily.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Marival Emotions Resort All Inclusive - Future Mercure are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Sailing

Snorkeling

Surfing/body boarding

Windsurfing

Land activities

Bicycling

Fitness facilities

Miniature golf

Soccer

Tennis

Volleyball

Transportation to golf course

Lessons/classes/games

Pilates

Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site

Food and drink

5 restaurants and 1 coffee shop/cafe
3 bars/lounges, 1 swim-up bar and 1 poolside bar
Room service available

Restaurants on site

Casa Bella
La Pergola
Amalfi
La Paloma
La Bamba

Things to do

4 outdoor pools
Arcade/games room
Basketball
Beach club (surcharge)
Bike rentals
Children's pool
Evening entertainment
Fitness centre
Full-service spa
Kayaking
Mini golf
Nightclub
Parasailing
Playground
Sailing
A hot tub
Steam room
Surfing/body boarding
Tennis
Volleyball
Windsurfing

Family friendly

4 outdoor pools
Arcade/games room
Children's club
Children's games
Children's pool
Free cots/infant beds
Free rollaway/extra beds
Laundry facilities
Mini golf
Playground
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Banquet hall
Vending machine

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tennis lessons
Tour/ticket assistance

Business services

Business centre
Conference centre
Meeting rooms - 2

Outdoors

Beachfront location
Garden
Picnic area
Pool sunloungers
Terrace

Spa

Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - sports
Massage - Swedish
Massage/treatment rooms
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Beach towels
Books
Games
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Ceiling fan
Free cots/infant beds
Free rollaway beds

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels

Entertainment

32-inch LED TV
TV channels

Food and drink

Free minibar

Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

No pets allowed

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not have a front desk. Guests can access their accommodation through a private entrance.

We should mention

Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Marival

Marival All Inclusive

Marival Nuevo Vallarta

Marival Nuevo Vallarta All Inclusive

Marival Resort

Marival Resort Nuevo Vallarta

Marival Resort Nuevo Vallarta All Inclusive

Marival Resort Vallarta Inclusive

Marival Vallarta Inclusive

Nuevo Vallarta Marival

Marival Resort All Inclusive

Marival Hotel Nuevo Vallarta

Marival Resort And Suites

Marival Emotion Resort All Inclusive Nuevo Vallarta

Marival Emotion Resort All Inclusive

Marival Emotion All Inclusive Nuevo Vallarta

Marival Emotion All Inclusive

Marival Emotions All Inclusive Nuevo Vallarta

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Hotel Marival Emotion Resort & Suites All Inclusive

Marival Emotion Resort & Suites All Inclusive Nuevo Vallarta

Marival Resort Suites Nuevo Vallarta All Inclusive

Marival Emotions Resort All Inclusive

Marival Emotions All Inclusive

Hotel Marival Emotions Resort & Suites All Inclusive

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Marival Emotions All Inclusive

Marival Emotions Resort Suites All Inclusive

Marival Emotions Resort All Inclusive Future Mercure

Marival Emotions Resort All Inclusive - Future Mercure Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Rymon

20 Aug 2024

Good

Stayed 3 nights in Jul 2024

10/10 Excellent

Yazmin

Travelled with family, Travelled with family and small children

12 Aug 2024

Liked: Cleanliness, staff & service, amenities

We come to this resort almost every year. Its great for families with children. Kids pool was the highlight. Food is really good. Its clean and staff are very nice, not everyone speaks english. Only small things to be aware of. Lots of mosquitoes in the club lounge and no elevator for rooms located on the club area.

Stayed 7 nights in Aug 2024

4/10 Poor

Raul Gauna

11 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 6 nights in Jul 2024

10/10 Excellent

juan

6 Aug 2024

Stayed 7 nights in Jul 2024

10/10 Excellent

francisco

Travelled with family and small children

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was in a beautiful and safe area!

Stayed 5 nights in Jul 2024

6/10 Okay

Jocelyne

Travelled with family, Travelled with family and small children

3 Aug 2024

The front desk service is horrible they need more staff the lines are so long and take forever to check in and out. The rooms are very outdated. The food is good, could have more variety for breakfast.

Stayed 5 nights in Jul 2024

4/10 Poor

Edin

31 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2024

8/10 Good

Emerson

Travelled with family

31 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

The employees are great especially in the restaurants. They were very attentive and friendly. The food was also really good. The only thing that we didn’t like was the check in/out process and the personnel. At the check in, they pressure you into a time share sales pitch, and then when we needed help with our rooms, they weren’t very kind at all. We booked two rooms, and the rooms they gave us were far from each other. When I asked for closer rooms, as we wanted to be closer to our kids, we were told there were none. After speaking with a couple of attendants, someone was able to make the changes. They had closer rooms all along, we just had to beg for them. All in all, the experience was great. The beach was somewhat limited because of a migration of poisonous stingrays :)! We still had fun watching them.

Stayed 5 nights in Jul 2024

10/10 Excellent

Irelan

Travelled with family

30 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food options and great amenities!

Stayed 4 nights in Jul 2024

2/10 Terrible

Cecibell

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

29 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stairs everywhere. Not toddler friendly. Super packed. Food was nasty. We planed a family/friends trip and when our family got there they didn’t have a room for them. They moved them to a different hotel. They booked a 2 bedroom suite and got moved to a different hotel that only offered them 2 separate room. They have 3 kids. The parents had to sleep separate. We didn’t get to hang out as much with our family because of the hole situation. Horrible!!

Stayed 5 nights in Jul 2024

6/10 Okay

Gabriel

Travelled with family

29 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience at the hotel beginning till end

Our stay started by being greeted by a super great bellman Tino, however it all went down hill after that. We were given the wrong room after waiting 6 hours after check in. Once speaking to a front desk manager who could care less if you stayed or not we finally had to go to concierge manager and we’re finally placed in a room. We were planning on a big family trip and had several other rooms coming. Reservations to there specialty restaurants were ridiculous to get and reservation lady who did them was rude. The buffet was less than desirable. If you go to this hotel, expect to eat at the buffet every day because restaurant reservations is not going to happen unless you get up at 8am to make one with the lady that does them and even then you might not get lucky. Though there were several staff who did go above and beyond the front desk check in was not doing anything to make you feel welcomed or relaxed! The room was cleanish but definitely needed updated and the bed was not comfy The only people who made this vacation feel like vacation and cared about the guest were concierge Christina, Enrique, Octavio, Angelica and Israel and a dining staff Dashelle and all the staff in the Italian restaurant.

Stayed 5 nights in Jul 2024

4/10 Poor

julie

Travelled with family

26 Jul 2024

We arrived at the hotel to find tons of people sitting on the curb. I then stood in line at the front desk for over an hour. Two to three people were all that seemed to be working the desk. When it was finally my turn, I was told we would not like the resort-too many kids and overbooked. We were offered the adult-only hotel-35 minutes away. We declined. We were told they were full. Of course, we had received no notification, and the trip was fully paid for. We were finally offered a similar room at the Hard Rock 5 minutes away. We accepted under the condition that they were prepared for us when we arrived and would receive the same room type. Moving hotels was the best thing we did. Although they did not give us the room type we were promised at the new hotel, and I ended up on a roll away bed, the atmosphere upon entering the Hard Rock made us much more comfortable. I would definitely steer clear of Marival due to this mess in the future.

Stayed 4 nights in Jul 2024

6/10 Okay

Brittney D

Travelled with family and small children

26 Jul 2024

Liked: Cleanliness, staff & service

If you have kids and don’t mind mediocre food. This is a good choice. The kids lay area is great and they have a kids pool. Property is beach front but the water is brown from the river. If you want the pretty blue water you will have to go to another area. They open the kids pool at 10 and the bars at 11. All too late if you ask me. They will try to sell you a membership the presentation is with a nice breakfast and we got a free city tour and day at the VIP. But they are deceptive so be careful. Overall my 3 and 4 year old had no complaints. We were together as a family and made memories So if you have young kids and it’s in your budget do it knowing the rooms are basic, beds tiny and the food is mediocre at best. But if you have a couple extra 100 stay alittle nicer do it. I found they served Spanish speakers first and was sometimes blantantly ignored. We will come back to Nuevo Vallarta but not to Marival.

Stayed 4 nights in Jul 2024

6/10 Okay

Gabriel

25 Jul 2024

Stayed 3 nights in Jul 2024

2/10 Terrible

Shachida Imara

24 Jul 2024

Stayed 5 nights in Jul 2024

2/10 Terrible

Wilfredo Valle, Bell Gardens

Travelled with family and small children

24 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Where to begin, there is no one single thing we liked about this hotel, we've stayed at many differents hotel and this has been the worse, since the moment we tried to check in was a nightmare, they literally spent over 45min during check in trying to get us to go to a breakfast/meeting the next morning to become members or something like that, mind u i'm 6mo pregnant and we have a 3 and 1yr old that were extremely tired from the flight, super hungry and sleepy, we expressed many times we were not interested and just wanted to get our room to finally rest, their whole attitude changed once we kept saying no, they were extremely rude, and literally gave us the worse room, since we declined the offer to get an "upgrade" to a much nicer room if we decide to go to the meeting, after almost an 1hr they finally walked us to our room, which was on the 2nd floor with no elevators, the room had a weird smell, like moldy humid, the bedsheets and covers where yellow and dirty and smell terrible, you could literally hear everything from outside, they were doing construction work and the noise was all day and night, it was so annoying, food was terrible, we all got super sick from the food and took us over 3 days to get better, everything we would go to the pool there was someone by the spa area trying to sell us the membership, there were just so many things wrong with this hotel that i would never end, definitely never coming back and would not recommed to anyone

Stayed 4 nights in Jul 2024

6/10 Okay

John, Elizabeth

Travelled with family

23 Jul 2024

Disliked: Amenities, property conditions & facilities

Great location

Stayed 4 nights in Jul 2024

10/10 Excellent

Hugo

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marival gave me all the emotions

The Marival was a great stay! Definitely looking forward to our next stay here . The food was good. The service was excellent! The activities for the kids kept them busy !

Stayed 3 nights in Jul 2024

6/10 Okay

Cinthia

21 Jul 2024

Liked: Staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

2/10 Terrible

Stephanie

Travelled with family

20 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Right when you check in they try to get you to go to a time share presentation. The food in the reservation restaurants was good. But the reservations were hard to get. The other food options were terrible. I got food poisoning my second day there and missed a whole day of my vacation. We will never book here again.

Stayed 4 nights in Jul 2024

10/10 Excellent

Ankita

Travelled with family, Travelled with family and small children

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This was a great option for families needing a break

Stayed 5 nights in Jul 2024

10/10 Excellent

Darrell, Daly City

19 Jul 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

rosa

17 Jul 2024

Loved the food and the staff

Stayed 4 nights in Jul 2024

2/10 Terrible

Nicole Andrea

Travelled with family

16 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t stay here ! If this review stops at least one family from booking this hotel then this review was worth it. check in- no welcome at all. No drink, cloth, something. This place didn’t even say welcome! We checked in and got bombarded with the time share nonsense. We kept saying no thank you but they weren’t having it. Finally we were firm and said we are not interested in sitting through the time share - the lady immediately turned rude. rooms - which smell like mildew and look NOTHING like the pictures. They said that there was a tub, there wasn’t. The tv was tiny and all the channels were in Spanish. Not even one English Channel. We paid for an upgraded room with an ocean view. Did not get it! So we asked the front desk - nothing was done about it. Restaurants!!! There are not multiple. We got in Thursday afternoon and the only place we could have dinner was the buffet cause we weren’t there at 8 am to make a reservation. Buffet was terrible! We stayed hungry. There is nothing to do at this hotel. They have a show each night but only one was worth watching the entire time we were there. The bartenders are not friendly. The nightlife is non existent- very boring. The next morning we went at 8 am to reserve the restaurants ( my 50th birthday ) lady said sorry we only have one specialty restaurant open per night and it’s already booked - said you have to eat the buffet. I said please it’s my 50th birthday can’t you squeeze us in she said nope.

Stayed 4 nights in Jul 2024