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Santa Catalina, a Royal Hideaway Hotel

5.0 star property
VIP Access

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Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Rooftop terrace
Point of interest
Lobby sitting area
Outdoor pool, open 10:30 AM to 5:30 PM, pool umbrellas, pool loungers
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
  • Doramas Park
    ‪1 min walk‬
  • Mesa y Lopez Avenue
    ‪3 min drive‬
  • San Telmo Park
    ‪3 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Premium | 1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Premium | 1A1C)

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | 1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Deluxe | 1A1C)

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite

  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Family)

  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Premium)

  • 33.1 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Deluxe)

  • 33.1 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

  • 23.1 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 46.3 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior)

Deluxe Room (Superior)

  • 23.1 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (1A1C)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

AC Hotel Gran Canaria by Marriott

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (974)
The price is €125
for 1 room
includes taxes & fees
6 Mar - 7 Mar
AC Hotel Gran Canaria by Marriott

About this property

Santa Catalina, a Royal Hideaway Hotel

Colonial hotel with 3 restaurants and bars
This hotel features 3 restaurants, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a conference center are onsite.
Santa Catalina, a Royal Hideaway Hotel offers 204 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Santa Catalina, a Royal Hideaway Hotel. During your stay, you're just a quick walk from Doramas Park. Enjoy features like free WiFi in public areas, plus 3 restaurants and 3 bars.
  • Free WiFi
  • For dining with pool views, stop by Muxgo by Borja Marrero, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from Doramas Park and 8 minutes by car from Cathedral of Santa Ana
Santa Catalina, a Royal Hideaway Hotel offers its guests an outdoor pool and a health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 6 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Santa Catalina, a Royal Hideaway Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Las Palmas de Gran Canaria hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Muxgo by Borja Marrero - Overlooking the pool, this fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required.
Poemas by Hermanos Padrón - This fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open select days.
1890 La Bodeguita - Overlooking the garden, this restaurant serves lunch and dinner. Reservations are required. Open daily.
Bar Carabela - Onsite piano bar. Open daily.
Alis Rooftop(Lounge VIP) - This cocktail bar overlooks the ocean and garden. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 27 for adults and EUR 23 for children
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Muxgo by Borja Marrero
  • Poemas by Hermanos Padrón
  • 1890 La Bodeguita
  • Bar Carabela
  • Alis Rooftop(Lounge VIP)

Things to do

  • 24-hour fitness centre
  • Lifeguards on-site
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 23 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, access to the public bathing facility, and access to the heated pool
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:30 AM to 5:30 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 372 out of 501 reviews
Rating 8 - Good. 91 out of 501 reviews
Rating 6 - Okay. 22 out of 501 reviews
Rating 4 - Poor. 9 out of 501 reviews
Rating 2 - Terrible. 7 out of 501 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely iconic property with incredible public spaces including a roof terrace and large outdoor pools.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly and efficient staff, and the room was superb. Will definitely stay here again if I'm ever back on the island.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Stayed 4 nights in Nov 2024

10/10 Excellent

GRANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Fantastic breakfast. Lovely pool. However, pool food was not great. Chicken in Caesar salad was so tough it was like eating rubber, such a shame as everything else was perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with amazing customer service. The hotel has a great restaurant with a great menu and we really enjoyed breakfast too. There's a pharmacy and supermarket just a 5min walk away so everything you need is close by. Would definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Lisa, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent Hotel
Our two night stay at Santa Catalina was pure luxury with its spacious accommodations. With gardens near lounge areas and restaurants as well as a beautiful patio and pool on the top level of the hotel we had every possible ideal space for entertaining visitors. The atmosphere created by this restored structure 100 years old was simply stunning. We were so thrilled to have been able to experience it on the last days of our trip. We’ll be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous hotel and felt like old world charm. Loved having drinks at the bar in the evening while a pianist entertained. The roof top pool we got access to, was the perfect way to unwind. We enjoyed a couple of meals on property and had zero complaints. One of our favourite stays during our trip!
Stayed 2 nights in Oct 2024

10/10 Excellent

David A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. True elegance.
Stayed 9 nights in Oct 2024

6/10 Okay

Fiona, Lancaster

Travelled with partner
Liked: Amenities
Very elegant hotel with spectacular gardens. However once you get on the elevator to your room the experience goes downhill. The ceiling in the elevator was covered with dirty spots. The wallpaper down the hallways was lifting and the woodwork was chipped in many places. The carpets needed steam cleaning and a good vacuum. Our room was about 85 when we arrived. The AC was off and didn’t function properly. Luckily there was a ceiling fan. The was a large cockroach dead in the living room. The bathroom floors were dirty and had hairs. The sofa in the living room was too large for the wall it was placed against so it was cockeyed. Neither the pillows or mattresses had protective covers. The balcony was huge but sparsely decorated leaving little sitting room. The shower oddly had wallpaper and there was mold in the corners. I felt like I was staying at a tired vacation rental. This hotel has wonderful bones but lots of deferred maintenance. The pools and rooftop bar were lovely.
Stayed 3 nights in Oct 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, not many restaurants near by other than 2 Michellin restaurants on the property, not far from Old City, Malcom area by the ocean, wind suffers, sand beach, lovely promenade with many restaurants, too far to walk! Lovely it!
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul, Lebanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 1 night in Oct 2024

10/10 Excellent

Beja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant surprise. The hotel and facilities are just gorgeous.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in inefficiencies. Long waits
Stayed 1 night in Oct 2024

10/10 Excellent

Mark, Bury St Edmunds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Santa Carolina is a beautiful looking hotel with very comfortable rooms and facilities. But beyond these aesthetics the staff are old Skool wonderful and the food was superb.
Stayed 7 nights in Oct 2024

10/10 Excellent

Anurag

Stayed 4 nights in Oct 2024

10/10 Excellent

Mrs a d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, full of character. Spotlessly clean, staff were lovely. And the food to die for. Well worth the money. Thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

George Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 7 nights in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was amazing, there was only one small disappointment and that was in the well centre where I found the staff unapproachable and not very friendly.
Stayed 14 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

gwyneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful building and gardens. The pool area is outstanding. Every member of staff is so friendly and go out of their way to make the guest's stay as enjoyable ad possible.
Stayed 7 nights in Sep 2024

10/10 Excellent

Edlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our Babymoon staying at this hotel!
Stayed 6 nights in Aug 2024

10/10 Excellent

Simon Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

Anthony David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024