The Giacomo, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Giacomo, Ascend Hotel Collection

Lobby
Exterior
Lobby
Premium bedding, down duvets, pillow-top beds, individually decorated
Exterior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
222 First Street, Niagara Falls, NY, 14303
  • Conference Center Niagara Falls
    2 min walk
  • Seneca Niagara Resort & Casino
    4 min walk
  • Niagara Falls State Park
    5 min walk
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    17 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Standard King Non Smoking 2 person Whirlpool in Bath

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Fireplace

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Fireplace)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Jacuzzi

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Fireplace

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Giacomo, Ascend Hotel Collection

Art Deco Niagara Falls hotel in Downtown Niagara Falls with free breakfast
Along with a 24-hour fitness center, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
The Giacomo, Ascend Hotel Collection offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at The Giacomo, Ascend Hotel Collection gets good marks from our customers. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Relax with a drink at the lobby lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests like the accommodations for the comfy beds, spaciousness, and overall comfort
  • Just a 4-minute walk from Seneca Niagara Resort & Casino and 5 minutes by foot from Niagara Falls State Park
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Giacomo, Ascend Hotel Collection. Self parking is free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free off-site parking within 10 ft

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Grab bar in shower
  • Shower grab bar height (centimetres): 64
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 157
  • Lever door handles
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (centimetres): 206
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 79
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews" "
Rating 8 - Good. 239 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spook Central
We had an anniversary trip and this hotel was awesome. The room was pretty spacious and the fireplace and whirlpool bath were just what we needed. Comfy bed and breakfast was pretty good however the sun was beating right in where we sat and it’d be nice if they had blinds. The parking across the street was fine and it’s gated which was nice to not have to worry about the car. Staff was super friendly. The decor is very nice. Very cool looking hotel. We nicknamed it Spook Central for Ghostbusters. Definitely would stay again. Walking distance to the Falls was about 10 minutes and was easy to find. Some decent restaurants nearby. We are planning to come back very soon!
Stayed 1 night in Aug 2024

6/10 Okay

Edward

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ranganathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view. Very attentive staff. Comfortable bed. Ceramic cups for in room coffee. Great atmosphere.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with gated parking, clean rooms, friendly staff and excellent breakfast all included in the cost of the room!
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice unusual hotel
Overall a really good stay, excellent large room and good breakfast Only small downside was that we arrived early so we couldn't have our room so we wanted leave our bags so we could enjoy the falls and they were just left in the breakfast room not secure
Stayed 3 nights in Aug 2024

8/10 Good

Julite

Liked: Cleanliness, staff & service
Warren was very nice and helpful, hotel clean and good breakfast. Breakfast stafff was helpful and friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
My boyfriend and I came to Niagra Falls for a quick overnight trip for our anniversary. He has never been to Niagra Falls. It was convenient that the Falls were a 5-minute walk from the hotel, so we did not have to figure out parking between our hotel and downtown. The clerks at the front desk were so helpful and nice. There was a sign in the bathroom that said if you wanted to take the robes home, you could but there was a charge for each of them. We did not have robes in our room, which was not a big deal at all. We stopped at the front desk to let them know, just so we werent charged for them. The clerk at the front desk immediately went and got us two robes. To our surprise there was live music and food trucks just down the street that we enjoyed while walking around. The sky view room also had an amazing view of the Falls at night. Breakfast was great as well! Our family has traveled A LOT this summer. This was by far our best hotel stay ever. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

charrise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room
Stayed 1 night in Jul 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was nice. The staff was friendly and nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Charming hotel with a good location. Friendly staff. Gated parking. We will stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Joseph

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not at all a Luxury Hotel
I have stayed at this property the past 3 years for a Family Reunion the first week of August and it was fantastic the previous 2 years but NOT this year! Room 307 was dirty, faucets, shower and stains on the lamp shade! The bed had a weird odor. Towels were frayed on the ends. Wood on the bathroom vanity had a ton of chips in it. The breakfast situation has gone totally down hill! This is advertised as a Luxury property and that is very far from the truth. Front desk girl had pink furry slippers on?? Bar is beautiful and was only opened on friday night and when I asked that morning if it would be opened the front desk wasnt sure? Sad this property has gone downhill in one year!
Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Walked to all of the attractions. Hotel has so much character! I would definitely stay there again!
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was very limited outdoor dining where we could take our dog with us. Wish there was more than one luggage cart
Stayed 2 nights in Aug 2024

8/10 Good

Corwin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Quiet
Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Kitchen Staff parked in the two unloading parking spaces. ONE microwave for the entire hotel guests to use and it was absolutely filthy. The first room we were assigned to had a larger air deodorizer machine running in the room. The room smelled awful. The second rooms carpet was warn down to the subfloor. I’m guessing it hadn’t been replaced until in decades. Breakfast was subpar to Hampton Inn’s breakfast. I would never go back…NEVER I have 2 photos of microwave and room carpet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place to stay in Niagara Falls!
This hotel is fantastic! Great location a short walk to Maid of the Mist and lots of restaurants. Beautifully (and recently) restored Art Deco building. The rooms are extremely comfortable and luxurious, and the staff is exceptionally friendly. Check out the beautifully restored bar on the first floor. Parking is convenient, free and secure.
Stayed 2 nights in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is really kind and helpful.
Stayed 1 night in Jul 2024

4/10 Poor

Maulesh

Stayed 2 nights in Jul 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful reconditioned older hotel in downtown Niagara Falls with very secure parking and an excellent breakfast included. It also has a 19th floor lounge (no bar) to see the whole area, but not a direct view of the falls. It's easy walking distance to the park and maidof the mist.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zilola

Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay here!!
This amazing, beautiful, historical building was perfect for our family vacation. Very cozy.
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a beautiful and quirky property with so much art deco charm. Our room was spacious and we loved it.
Stayed 2 nights in Jul 2024