Villa del Palmar Cancun Luxury Beach Resort & Spa

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VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Two Bedroom Penthouse- Room Only | Terrace/patio

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Pool

All-inclusive

Breakfast available

Room service

Hot tub

Explore the area

Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400

Punta Sam Ferry Terminal
10 min walk
Punta Sam Beach
10 min walk
Mujeres Beach
12 min drive
Isla Mujeres, Quintana Roo (ISJ)
79 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, down duvets, minibar, in-room safe

Deluxe 1 King Bed - Room Only

50 sq m
Sleeps 2
1 King Bed

One Bedroom - Room Only

107 sq m
Sleeps 4
1 King Bed and 1 Double Murphy Bed

Deluxe Ocean 2 Queen Beds - Room Only

50 sq m
Ocean view
Sleeps 4
2 Queen Beds

Two Bedroom Penthouse- Room Only

308 sq m
Ocean view
Sleeps 6
2 King Beds and 1 Queen Sofa Bed

Two Bedroom Loft- Room Only

205 sq m
Ocean view
Sleeps 6
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Two Bedroom Suite Ocean View- Room Only

157 sq m
Ocean view
Sleeps 6
1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

One Bedroom Ocean View- Room Only

107 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Murphy Bed

Two Bedroom - Room Only

157 sq m
Sleeps 6
1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

Deluxe Ocean 1 King Bed - Room Only

50 sq m
Ocean view
Sleeps 2
1 King Bed

Three Bedroom Ocean Front- Room Only

430 sq m
Ocean view
Sleeps 8
2 King Beds and 2 Queen Beds

Deluxe 2 Queen Beds - Room Only

50 sq m
Sleeps 4
2 Queen Beds

Three Bedroom Loft- Room Only

325 sq m
Ocean view
Sleeps 8
2 King Beds and 2 Queen Beds

Two Bedroom Ocean Front- Room Only

253 sq m
Ocean view
Sleeps 6
2 King Beds and 1 Queen Murphy Bed

Similar properties

Pool

All-inclusive

Spa

Kids pool

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Luxury resort on the beach, with 5 outdoor pools

Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun Luxury Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Villa del Palmar Cancun Luxury Beach Resort & Spa. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Free WiFi in public areas, free valet parking, and 5 outdoor pools are available.

Free WiFi
Free valet parking and self parking
Enjoy international cuisine with ocean views at La Casona, one of the property's 6 restaurants and 5 bars/lounges
Buffet breakfast served daily for a fee
Take a swim in the 5 outdoor pools or soak in the 4 spa tubs
Treat yourself to deep-tissue massages, body treatments, or aromatherapy at the spa
Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
Onsite recreation includes a gym, a steam room, and a sauna
8 minutes by car from Ultramar Ferry Puerto Juárez and 8 minutes from Playa Mujeres Golf Club
Airport drop-off shuttle service available for a fee

Some rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Villa del Palmar Cancun Luxury Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Punta Sam resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

La Casona - Overlooking the ocean, this steakhouse specializes in international cuisine. Guests can enjoy drinks at the bar.

Zama - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.

Davinos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.

Caprichos - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included

24-hour room service

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Free in-room WiFi has a 2-device limit
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 40 for adults and USD 20 for children
6 restaurants and 1 coffee shop/cafe
5 bars/lounges, 1 beach bar and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

La Casona
Zama
Legend
Davinos
Caprichos

Things to do

5 outdoor pools
4 hot tubs
Access to nearby outdoor pool
Fitness classes
Arcade/games room
Beach volleyball
Beach yoga
Children's pool
Fitness centre
Full-service spa
Kayaking
Lifeguards on-site
Playground
Sauna
Shopping
Steam room
Yoga classes

Family friendly

5 outdoor pools
Access to nearby outdoor pool
Arcade/games room
Children's games
Children's pool
Children's toys
Free children's club
Corner/local shop
In-room childcare (surcharge)
Laundry facilities
Playground
Snack bar/deli
Supervised childcare (surcharge)

Conveniences

ATM/banking services
Lift
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Terrace

Spa

7 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - sports
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Lift door width (centimetres): 120
Front entrance ramp
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)
Wheelchairs available on site

Beach towels
Communal living room
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan
Down duvet
Hypo-allergenic bedding
Premium bedding

Bathroom

Dressing gowns
Bath or shower
Free toiletries
Hairdryer
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels

Entertainment

50-inch flat-screen TV
MP3 dock
Premium channels
Satellite channels

Food and drink

Cleaning supplies
Coffee/tea maker
Espresso maker
Free bottled water
Minibar
Paper towels
Toaster oven

Connecting rooms available
Desk
Eco-friendly cleaning products provided
Individually decorated
Individually furnished
Iron/ironing board
Phone
Safe
Slippers
Turndown service
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a security system and window guards

Villa del Palmar Cancun Luxury Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Free in-room WiFi has a 2-device limit.

Property is also known as

Cancun Palmar

Palmar Cancun

Palmar Resort Cancun

Villa del Palmar Cancun Beach

Villa del Palmar Cancun Beach Playa Mujeres

Villa del Palmar Cancun Beach Resort

Villa del Palmar Cancun Beach Resort Playa Mujeres

Villa Palmar

Villa Palmar Cancun

Villa Palmar Resort Cancun

Villa Palmar Cancun Luxury Beach Resort Playa Mujeres

Villa Palmar Cancun Luxury Beach Playa Mujeres

Villa Palmar Cancun Luxury Beach

Villa Palmar Cancun Luxury Beach Resort

Villa del Palmar Cancun Beach Resort Spa

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Salateen

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Frankie Enrique

Travelled with family, Travelled with family and small children, Travelled with partner

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

perfect

Stayed 2 nights in Sep 2024

6/10 Okay

Andrea Dennise, Sicklerville

Travelled with family, Travelled with family and small children, Travelled with partner

7 Sept 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

If I could rate solely on the staff it would be 5 stars. Some of the nicest people we’ve encountered who are also courteous. We rated 3 stars because this isn’t really a family resort. The one family pool they had was just a pool with a bridge in the center. The bridge was severely rusted and falling apart. We noticed they had people diving throughout the day to pick up pieces of rust that were breaking off. Of the 7 days we were there only one day had a family friendly activity and that was the magic show which was held in their new hotel next door. The kids club is mainly for kids older than 6 because although it’s 4 and older there are limited activities younger ones can do and on some days can’t even stay there. This included the inflatable course on the beach that we didn’t really get to utilize due to the amount of drunk adults that were on there. (No judgement here). We were lucky enough that we planned a bunch of excursions including walking to the ferry which is right next door and taking a day trip to Isla Mujeres. Which id recommend over paying for the excursion. But for the families that want to spend the whole trip on resort, unless you love doing nothing but swimming in a pool and playing in the sand expect to be bored. Lastly the food is dealers choice. Some like it some don’t. Comparing it to some of the other resorts we’ve stayed at in Cancun it wasn’t the best. Personal preference and nonetheless service was phenomenal. Much more to say but not enough space

Stayed 6 nights in Aug 2024

4/10 Poor

Nate

Travelled with family

30 Aug 2024

Mosquitoes and roaches in my room.

Stayed 4 nights in Aug 2024

8/10 Good

selam guush

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the place it was clean and smoke free but not much activities for teenage kids

Stayed 7 nights in Aug 2024

10/10 Excellent

Andenet

Travelled with family and small children

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best place

Stayed 4 nights in Aug 2024

10/10 Excellent

Brytany Lynn

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

8/10 Good

Sabria

Travelled with partner

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing time and hospitality

Stayed 4 nights in Aug 2024

10/10 Excellent

Keri

Travelled with family and small children

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hi, I stayed at this resort Aug 1-8 2024. My family and I loved our room it was clean , modern, and very comfortable. The resort was amazing we had a wonderful time swimming in the clean pools and ocean. It’s a very calm and quiet resort even with a lot of families. The food was great I loved the buffet which had great food plenty of choices.They had great drinks my favorite was the passion fruit margarita’s. Over all this is an amazing resort and can’t wait to go back next year. My one warning which has nothing to do with the Villa Palmer is when you get to the airport when you arrive in Mexico please ignore the travel people there they will try to get you to go to another resort by giving you a discount on activities just to bring you to the moon palace and sell you on a time share . Please research the moon palace Grand before you go it’s a scam. The airport staff when asked how to get to our transportation guides is to them but just keep walking.

Stayed 7 nights in Aug 2024

10/10 Excellent

Cynthia

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It’s a beautiful hotel and I loved our room with a great view.

Stayed 1 night in Jul 2024

10/10 Excellent

Dorian Daniel

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Place was so nice and clean

Stayed 5 nights in Jul 2024

10/10 Excellent

Cesar

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VDP 9.9

It's great to stay at villa del Palmar, the rooms are awesome, huge and have everything. The accommodations are great too, very big pools, right in front of the ocean, nice beach, warm. It's not that great to walk in the ocean (a lot of sea weed). But overall... great.

Stayed 3 nights in Jul 2024

6/10 Okay

Héctor

20 Jul 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family

17 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelent service. The staff was super attentive. Highly recommend this hotel.

Stayed 7 nights in Jul 2024

6/10 Okay

Mitsutaka

Travelled with family

12 Jul 2024

Liked: Staff & service, amenities, property conditions & facilities

We put “ do don’t disturb “ sign but they came in to clean anyway…. And then one of the Coke from mini bar is gone though we didn’t not take any. No idea if housekeeper took a Coke!?

Stayed 2 nights in Jul 2024

10/10 Excellent

Oleg

11 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location, privacy, friendly service. Convenience of restaurants proximity and choice of different cuisine. Extremely responsive housekeeping and room service.

Stayed 5 nights in Jul 2024

10/10 Excellent

Eduardo Antonio

Travelled with partner, Travelled with group

10 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like everything in the property the pools and the food was excellent. Room service 👌

Stayed 5 nights in Jul 2024

10/10 Excellent

Beverly

8 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Apr 2024

10/10 Excellent

Corina

Travelled with family

28 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property, my family had a really good time. With one exception: the beach was not very pleasant for swimming, lots of seaweed and murky water. Several people were stung by a sting ray. Make sure you bring water shoes. Other than that, I would highly recommend this property for a family friendly vacation. Thank you!

Stayed 7 nights in Jun 2024

10/10 Excellent

J Jesus Aguilar

Travelled with family

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent, and the very friendly staff

Stayed 5 nights in Jun 2024

10/10 Excellent

Eva Nunez

Travelled with family, Travelled with group

16 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When you first arrive you are greeted with a glass of champagne. You are engulfed by the beautiful views straight out of the lobby. The staff is all very friendly. The room accommodations are very nice and clean. I would definitely recommend this hotel to those who want to travel to Cancun but don’t want to be in the center of the hotel zone. It’s close enough to all the things you would want to do and private enough to be in your own oasis’s.

Stayed 6 nights in Jun 2024

8/10 Good

SHAINNE ROBLES

25 May 2024

Stayed 5 nights in May 2024

10/10 Excellent

Gustavo Edwardo

Travelled with family and small children

22 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They up keep of the property and the fact that I knew my family was safe while we stayed there. The only thing I didn’t like was the fact that the sliding glass door doesn’t close period it has a lock but the latch is broken

Stayed 5 nights in May 2024

10/10 Excellent

galitt

Travelled with family

16 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really a great location. Would recommend for either families or couples. Super friendly staff, very clean property, housekeeping goes above and beyond. Front desk staff always smiling ready to help. Food delivery by the pool and beach really nice - not just fast food, had nice salads as well. Also got a massage the spa which was A . Always found a shady spot by the pool which is great, not the case in other resorts. This may not be the same if you go during high season. I wish the beach did not have all those sea weeds, but this is not the fault of the hotel. The cleaning crews do their best to remove it. Great hotel!!

Stayed 6 nights in May 2024

6/10 Okay

Zeinab

8 May 2024

Liked: Property conditions & facilities

Disliked: Staff & service

Staff not friendly much…also when they clean the room the floor was still dirty everyday…the people at the bar or around the pool area touches everything with their hands when making ur drink like lemon, mint yet same hand will hand you a pen to sign & take the money …they need to wear GLOVES!!!! Food wise is not bad the Italian restaurant was THE BEST!! After all maybe I will be back maybe not!! After all

Stayed 6 nights in May 2024