Curtiss Hotel, Ascend Hotel Collection

5.0 star property

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Photo gallery for Curtiss Hotel, Ascend Hotel Collection

2 bars/lounges
Interior entrance
Rooftop terrace
Hot springs
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
210 Franklin St, Buffalo, NY, 14202
  • Chippewa District
    ‪1 min walk‬
  • Buffalo Niagara Convention Center
    ‪3 min walk‬
  • Shea's Performing Arts Center
    ‪6 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Curtiss Hotel, Ascend Hotel Collection

Luxury hotel with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a 24-hour fitness center, a rooftop terrace, and a 24-hour business center are onsite.
Curtiss Hotel, Ascend Hotel Collection offers 68 accommodations with iPod docking stations and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. LED televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and bidets.

This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs open between 6:00 AM and 11:00 PM.
Our customers tell us they can't get enough of the helpful staff at Curtiss Hotel, Ascend Hotel Collection. During your stay, you're just a quick walk from Chippewa District. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy American cuisine while dining at Chez Ami Restaurant
  • Treat yourself to deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs and a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Buffalo Niagara Convention Center and 6 minutes by foot from Shea's Performing Arts Center
Curtiss Hotel, Ascend Hotel Collection offers its guests a full-service spa, hot springs, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Curtiss Hotel, Ascend Hotel Collection. Self parking and valet parking are free.

This 5-star Buffalo hotel is smoke free.

Guests are served free continental breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Chez Ami Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
VUE Rooftop Lounge - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Buffalo Chophouse - This fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Chez Ami Restaurant
  • VUE Rooftop Lounge
  • Buffalo Chophouse

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Hot springs

Family friendly

  • High chair
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Travel cot

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Hot springs
  • Hot springs open from 6:00 AM to 11:00 PM
  • Hot springs water temperature (Celsius) - 40
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV/satellite channels
  • iPod dock
  • LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Curtiss Hotel Buffalo
Curtiss Hotel
Curtiss Buffalo
Curtiss Hotel, Ascend Hotel Collection Hotel
Curtiss Hotel, Ascend Hotel Collection Buffalo
Curtiss Hotel An Ascend Hotel Collection Member
Curtiss Hotel, Ascend Hotel Collection Hotel Buffalo

Curtiss Hotel, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 778 out of 1006 reviews
Rating 8 - Good. 107 out of 1006 reviews
Rating 6 - Okay. 59 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could be a little cleaner, couldn’t get lunch on Thanksgiving, staff was pleasant, love the showers & pool
Stayed 8 nights in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Merit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning hotel. Spacious room, beautiful amenities. Will definitely stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was valet parking- did not expect that, and you don't have a choice in the matter. they park the car in a lot across the street that they must have a contract with.
Stayed 1 night in Nov 2024

2/10 Terrible

Bemisal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leah, Buffalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Aileen

Travelled with partner
Liked: Cleanliness, staff & service
The room was spectacular, truly, but absolutely no view whatsoever. No dining anywhere within walking distance after 10 pm on a Saturday night.
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Laine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thieves. DO NOT STAY HERE
I bought a room for my girlfriend as she was traveling to Buffalo for business. The criminals at this hotel threw my girlfriend out onto the street at 10:30 at night due to their policies on check-in ages. This probably wouldn’t have been a problem except for the fact that they refused to refund my money, so they denied me the service that I paid for then took my money and ran. When I spoke to the night manager (Autumn? Aubrey? Something like that) she told me there was nothing she could do about the age policy (which seems ridiculous, but fine, policy is policy) and that she would be happy to issue a refund once I submitted a case with hotels.com She lied. The Curtiss took my money and ran and denied the refund after throwing my girlfriend out into the street after a stressful 6 hour journey because she was 2 days younger than the minimum checkin age. If they had simply thrown her out and refunded the money? This review wouldn’t have been written. Do not stay here. This place is run by thieves
Stayed 1 night in Nov 2024

10/10 Excellent

Jodi

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff were helpful and polite. Room amenities were impeccable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Luc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, beautiful lobby and rooms, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was amazing. The room was spacious and the staff was awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

GINA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful classy hotel in the heart of Buffalo. Gorgeous rooms, breakfast included, nice spa and hot springs pool. The room was lovely and very comfortable. My only complaint was there was no stuffed chair or loveseat.
Stayed 2 nights in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay; not a disappointment. Only problem; price quoted was $296. I was charged $536, at time of check in. Bit of a sticker shock
Stayed 1 night in Nov 2024

6/10 Okay

Leiza

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Lackluster customer service
The front desk at check in and check out was not very friendly, didn't really smile, and I didn't feel welcome...almost like they didn't think I was supposed to be there. I was in town on business - despite the gorgeous hotel accommodations, I can't get past how the two ladies made me feel. Not sure I will stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Boutique hotel ever!
Beautiful and extremely huge room! Loved the sitting area with bar. From the lights to temp control, everything was Smart technology. Palatial bathroom w jacuzzi tub. Such luxuries were greatly appreciated!
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
so good!
Stayed 1 night in Nov 2024