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"Booked the hotel as it had parking. Parking is only about half the spaces as rooms and so had to park at significant expense nearly a mile away for sa ... " More

By a verified traveller on Wed 15 Nov 2023

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City Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

City Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Moseley Arms. During your stay, you'll be within walking distance of Bullring & Grand Central. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served weekends for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from The Mailbox and 5 minutes from Broad Street
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

The Moseley Arms ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Moseley Arms

Everyone (5) Couples (4) Family (3)
3 out of 5
Booked the hotel as it had parking. Parking is only about half the spaces as rooms and so had to park at significant expense nearly a mile away for safe parking. Room too hot and open window made it quite noisy. Also light inadequate. Otherwise had everything expected and was clean.

Posted by on 15 Nov 2023

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5 out of 5
Everything in its place, nice room, comfy, warm, clean room, all good.

Posted by on 11 Oct 2022

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Comment from Hotel Management

11 Oct 2022 by The Moseley Arms

Thank you for taking the time to review and such a good score. We look forward to seeing you againKind regards Sharon

3 out of 5
It was nothing special but for the price paid it was completely fine. That said the music continued until 1am in the bar and some residents were very noisy throughout the night. DO NOT have rooms 1-3 if you want to sleep on a Saturday night

Posted by on 9 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by Sharon Boland

Hello, thank you for reviewing your recent stay. I do hope you had an enjoyable stay overall. Apologies for the issues you have had regarding noise, we are a lively and vibrant venue, with live entertainment which is well advertised. Should you stay again, please request a quiet room. Regards Sharon Boland General Manager The Moseley Arms Hotel

2 out of 5
Good location, clean, easy check in. Sadly once the traffic died down and the music stopped I had 3 hours of a blazing row between a couple to listen to as well as a tv from one of the other rooms, got an hours sleep tops

Posted by on 18 Jan 2020

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Comment from Hotel Management

3 Feb 2020 by Sharon Boland

Thank you for reviewing your recent stay. I am sorry you had issues sleeping during your stay. We are a lovely and vibrant venue, with a very busy bar and entertainment during weekends, this is well advertised. Unfortunately, if we are not made aware of problems occurring from other guests, then we can not rectify this. Regards Sharon Boland General Manager The Moseley Arms

4 out of 5
Really good value and for money ,friendly welcome and decent shower too .

Posted by on 22 Dec 2019

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Comment from Hotel Management

31 Dec 2019 by Sharon Boland

Hello, thank you for this review score, and your kind comments. We do hope you had an enjoyable stay, and look forward to hopefully seeing you again I’m 2020. As you said we do offer excellent value for a hotel in walking distance to Birmingham City centre, and try to create a welcoming friendly atmosphere. Regards Sharon Boland General Manager The Moseley Arms Hotel

5 out of 5
Thoroughly enjoyed it. Super cold at first but the heating was great! Loud music which ended at 1 am but you could expect this and personally it was not a problem at all!! Good experience, especially for the price

Posted by on 30 Nov 2019

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Comment from Hotel Management

3 Dec 2019 by Sharon Boland

Thanks for this review, great scores are always appreciated. We do hope to see you again soon in the future, and I am thrilled you had such an enjoyable experience. Regards Sharon Boland General Manager The Moseley Arms

2 out of 5
I probably had the worst possible room and it was noisy. Noise from the road outside the building, noise from people in the corridor and noise from people walking above.

Posted by on 11 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by Sharon

Hello, thank you for your review. I am very concerned to learn of the noise issues you encountered during your stay. Should this have been brought up with staff I am confident that you could of been relocated to a quieter room Regards The Moseley Team

3 out of 5
Bathroom smelled like pee on arrival. Had to wait over 40 minutes for breakfast and the tea and coffee came after 50 minutes. Fast check in, nice staff, and free parking.

Posted by on 19 Sep 2019

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Comment from Hotel Management

25 Sep 2019 by Sharon

Thank you for your review. I can only apologies for any issues you’ve countered at Breakfast. As you may be aware we are currently undergoing a transitional period as The Moseley is under new management. I am confident should you return again, you will ha e nothing but a please t stay. Regards The Moseley Team

5 out of 5
Overall a good experience, although charged my mate for a room that was prepaid, quickly refunded but dunno if it would have been picked up if I hadnt noticed. Like to think it was a genuine mistake. Breakfast was £5.95 which was ok. About 20 mins walk from New Street station, area looks rough but it was fine. Bar open till the last man drops and couldnt hear any noise on the top floor anyway. Rooms were big and clean, overall I would recommend this place and will definitely stay again.

Posted by on 5 Aug 2019

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Comment from Hotel Management

7 Aug 2019 by James

Thanks for the review. I'm glad you enjoyed your stay with us. Sorry about the hiccup on payment, it was absolutely a genuine mistake. We hope to see you again sometime

4 out of 5
Nice room nice staff good facilities and friendly. Good value for money

Posted by on 2 Dec 2018

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Comment from Hotel Management

3 Dec 2018 by Alice hotel manager

HI Thanks for taking the time to leave us your feedback we are glad you enjoyed your stay with us and look forward to seeing you again in the future

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly The Moseley Arms. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Birmingham inn.

  • 38 guestrooms or units
  • 3 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Train station: Birmingham Bordesley Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

The Moseley Arms offers 38 accommodations with coffee/tea makers and free toiletries. Beds feature premium bedding. Plasma televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Plasma television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast on weekends from 8:00 AM and 11:00 AM.

On-site venue – This pub serves breakfast, lunch and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per day.

Pet Policy

  • Pets: GBP 20.00 per pet, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 6.00 to 8.00 per person
  • Airport shuttle fee: GBP 25.00 per vehicle (one-way, maximum occupancy 4)
  • Extended parking fee: GBP 10.00 per day
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moseley Arms Inn Birmingham
  • Moseley Arms Inn
  • Moseley Arms Birmingham
  • Moseley Arms
  • The Moseley Arms Inn
  • The Moseley Arms Birmingham
  • The Moseley Arms Inn Birmingham
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