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11 Jul 2022 by Christa - Guest Services
Dear Michael James, Thank you for taking the time to rate your recent stay at The Grand. I am so glad to see that you enjoyed your stay with us! We look forward to welcoming you back soon. Warm Regards, Christa Grixti Assistant Front of House Manager
18 Jun 2022 by Christa Grixti
Dear Roland, Thank you for taking the time to write feedback based on your recent stay. I am so glad to hear that you had a great time at The Grand and we look forward to welcoming you back soon! Warm Regards, Christa Grixti Assistant Front of House Manager
8 Oct 2021 by Christa - Guest Services
Dear Michael, I am delighted to hear that you had a lovely stay with us and that our team exceeded your expectations! We look forward to welcoming you back to The Grand in the near future. Warm Regards, Christa Grixti Guest Services Supervisor
9 Jun 2024 by Lucas - Guest Services
Dear Ralf, thank you for taking the time to rate your stay at The Grand Hotel. I am delighted to see you enjoyed your stay, and I hope we can welcome you back soon.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 10 meeting rooms available. A 24-hour fitness centre, a terrace, and concierge services are also featured at the eco-certified The Grand Hotel Birmingham. A complete renovation of The Grand Hotel Birmingham was completed in December 2020. This 4-star Birmingham hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
The Grand Hotel Birmingham offers 185 air-conditioned accommodations with espresso makers and a safe. 40-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Grand Hotel Birmingham has a restaurant on site.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
