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"staf not clearing tables at breakfast standing around or looking art phones " More
30 Dec 2022 by Tamanna Ahmed
Dear Amanda,Thank you for your stay with us. We really appreciate your feedback as it helps us to improve our service. Your message has been passed to our management team for further investigation.We look forward to welcoming you back soon.Regards,
17 Apr 2022 by George Fratiloiu
Dear Mhairi, Thank you for taking the time to write a review about your recent visit to Novotel Birmingham City Centre. I am delighted that you enjoyed your stay and we have noted your comments about key cards which stopped working. We taking all the guest feedbacks on board as will help us to improve our service . Today I am happy to share with you that we change all our door lockers in the hotel and is with brand new digital cards , comments like yours helped us to improve and make a big change in the hotel. I hope I will be welcoming you back soon. Have a great day,
9 Mar 2020 by Arif Khan
Thank you for the 5 Star review. Please do visit us again soon!
30 Oct 2019 by Alicja Majewska-Zorzi (Rooms Division Manager)
Thank you very much for taking the time to share your comments with us!
25 Sep 2019 by Alicja
Thank you! I am immensely happy you have enjoyed your stay with us!
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 9 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 2616 square feet (243 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Novotel Birmingham Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Birmingham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Novotel Birmingham Centre offers 148 accommodations with minibars and laptop-compatible safes. This accommodation has separate sitting areas and includes desk chairs and dining tables. 25-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Elements – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a fitness centre.
Children aged under 16 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
