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Malmaison Birmingham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Birmingham

Hallway
Havana Signature Suite | Bathroom
Standard Twin Room
Nirvana Signature Suite
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    1 min walk
  • The Alexandra Theatre
    3 min walk
  • Birmingham Christmas Market
    4 min walk
  • Birmingham (BHX)
    28 min drive

Room options

View all photos for Club Double Room

Club Double Room

Club Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room

Club Deluxe Double Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite

Nirvana Signature Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room

Club Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area

Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite

Havana Signature Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room
Leonardo Royal Hotel Birmingham
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (2498)
The price is €283
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Leonardo Royal Hotel Birmingham

About this property

Malmaison Birmingham

Eco-certified Birmingham hotel in Birmingham City Centre with a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services, and 24-hour room service.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us they can't get enough of the helpful staff at Malmaison Birmingham. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at The Brasserie, a brasserie that serves local cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the spaciousness, cleanliness, and overall comfort
  • Steps from The Mailbox and 6 minutes by foot from O2 Academy Birmingham
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Malmaison Birmingham offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM.
The Brasserie - This brasserie specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 18.00 per day; booking required

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 23 for adults and GBP 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie
  • Malbar

Things to do

  • Fitness centre
  • Sauna
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (3035 square feet)

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was central and closed to the numerous bars and restaurants in the Mailbox area. Check-in was quick but a little impersonal. Not a lot of information given. Room nice and comfortable if a little dark. Two single beds in the twin were comfortable. I would stay here again and I thought it was good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

alan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms were a little dark and non opening windows. Breakfast staff and quality were excellent
Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay with friends
Amazing stay. Really friendly staff, great comfy beds. Fab breakfast. Woild have been nice with the continental though too if there had been meat and cheeses available!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd come again!
A short trip to the Midlands to see family early on Saturday so we needed a bed for Friday night. Malmaison was great. The mailbox carpark is immediately next door & with the discount code given by the hotel just over £18 for 24 hours (not bad these days). Lovely greeting at reception. Room 616 on 6th floor was very clean, very easy to sort temperature, plenty of storage if needed. Very comfortable bed (slept like a baby). Good bathroom with bath & shower. Considering it's right in the centre, there's no noise from outside so peaceful (only brief noise was from neighbours shouting & playing loud music in the early hours, not something the hotel can control). Food slightly pricey in the grill but not extortionate. Excellent staff, very friendly and attentive but not intrusive. Wouldn't hesitate to book again!
Stayed 1 night in Aug 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return stay
Paid £14 extra to upgrade to a club room, not sure it was worth extra, free hair in the bathroom and a stained bath mat …. Hotel starting to show its age, particularly in the bathroom, nice bar of soap but no soap dish. Bed a decent size and comfortable, a sheet for us menopausal women would be good, as a heavy tog duvet is not going to happen. Meal in the brasserie was good, although the blue cheese burger had no blue cheese … Our waiter Bismark was a legend A good choice at breakast very good granola. Car park at hotel and pre paid discount on the stay. This is a return stay having stayed here about 18 years ago, not sure we would come ago due to other competition.
Stayed 1 night in Aug 2024

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Birmingham for my birthday
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Great location and service, room needed some TLC
Staff were very helpful and location is good. Were offered the opportunity of an upgrade, but weren't successful and offered an alternative at the hotel which wasn't worth it tbh, but had to make an on the spot decision. Condition of the room could have been better - shower didn't work properly and tap was loose in the bathroom. Parking was VERY confusing, just needs a sign!
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to centre of Birmingham, close proximity to lots of good eating places
Stayed 1 night in Aug 2024

8/10 Good

Millie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every bit of my stay!! Highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Hamza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anazing service and rooms, lost my wifes ring and the hotel kept it safe for us to collect. Top quality one of or if not its the best hotel in the city
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Business traveller
Wonderful hotel and great service
Always a great experience here and the staff are super friendly and the breakfast is lovely - will come back again
Stayed 1 night in Jul 2024

10/10 Excellent

robert

Stayed 1 night in Jul 2024

10/10 Excellent

Sophie

Stayed 1 night in Jul 2024

2/10 Terrible

Adam

Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

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