Eco-certified hotel with a fitness center and a sauna
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services, and 24-hour room service.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.
This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna and a fitness center.
Guests under 18 years old are not allowed in the fitness facility.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us they can't get enough of the helpful staff at Malmaison Birmingham. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
Free WiFi
Enjoy a bite to eat at The Brasserie, a brasserie that serves local cuisine
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym and a sauna
Guests really like the accommodations for the cleanliness, overall comfort, and spaciousness
Steps from The Mailbox and 6 minutes by foot from O2 Academy Birmingham
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls
Malmaison Birmingham offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Event space at this hotel measures 3035 square feet (282 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.
This 4-star Birmingham hotel is smoke free.
For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM.
The Brasserie - This brasserie specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
Malbar - This cocktail bar serves lunch only.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour offsite parking (GBP 18 per day); reservations required
Food and drink
Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
A bar/lounge
A restaurant
Restaurants on site
Malbar
The Brasserie
Things to do
Gym
Sauna
Family friendly
Free cot
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
3,035 square feet of conference space
Spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Facials
Hot stone massages
Manicures/pedicures
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with premium digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Air conditioning
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.
Renovations and closures
The following facilities are closed on Tuesday:
Full-service spa
Access methods
Staffed front desk
Pets
Pets: GBP 25 per pet, per night
Only dogs are allowed
Maximum 1 pets
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for GBP 30.0 per night.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
We should mention
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was tired and in need of repairs, especially the bathroom that had a fair bit of mould. A repair for a leak carried out on the ceiling but the quality of the repair is shocking and not what i'd expect for this level of hotel. Broken tiles too. Disappointing.
The product used to clean/air freshener was overpowering to the point that we had to ask for an Ozone Cleanser to be left in the room whilst we were out.
Although apologetic, we felt the response was somewhat rehearsed and lacked any genuine remorse. The breakfast milk at one of the coffee stations was curdled.
Having booked a double room for dual occupancy, we only received one bath and one hand towel. We were told to look in the wardrobe, which we had already done before contacting reception. Housekeeping brought additional towels. Overall, disappointing and not what we’d expect from Mal Maison.
Very expensive for what you get. Cooked Breakfast could have been a lot better. Bed request was not missed. Had to ask again. Usually much better , would still recommend.
Had a great weekend at the Malmaison. From the moment we arrived and checked in we were made to feel welcome. Great location, only a few minutes away from New Street Station. The room was clean and had everything you need, breakfast was great and every single member of staff we came across was attentive and friendly. Would definitely stay here again.
Our stay at the Malmaison Birmingham was absolutely fabulous. The staff were tremendous and couldn't have done more for us.
The hotel is very clean and the relaxation room at the spa is beautiful.
We stayed in a deluxe double double room which was spacious and very comfortable.
The property was easy to find, has a multi story car park next door (it is expensive though and limited spaces for the hotel itself). It was very clean, staff were courteous and helpful, room was spacious as was the bathroom, and the bed was extremely comfy, my only gripe was that it was but very warm and quite dark. The breakfast was tasty, but could have been a little warmer. Overall good, I’d stay again.