Malmaison Birmingham

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym
Spa
Room service
Breakfast available
Bar
Housekeeping

Explore the area

1 Wharfside, Birmingham, England, B1 2JR

The Mailbox
‪1 min walk‬
The Alexandra Theatre
‪3 min walk‬
Victoria Square
‪4 min walk‬
Birmingham (BHX)
‪28 min drive‬

Room options

Club Double Room

24 sq m
Sleeps 2
1 Double Bed

Club Deluxe Double Double Room

25 sq m
Sleeps 3
2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room

21 sq m
Sleeps 2
1 Double Bed

Nirvana Signature Suite

44 sq m
Sleeps 3
1 King Bed

Club Deluxe Double Room

25 sq m
Sleeps 3
1 Double Bed

Standard Twin Room

21 sq m
Sleeps 2
2 Twin Beds

Junior Suite

33 sq m
Sleeps 3
1 King Bed

Suite

33 sq m
Sleeps 3
1 King Bed

Havana Signature Suite

76 sq m
Sleeps 3
1 King Bed

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Eco-certified Birmingham hotel in Birmingham City Centre with a fitness center

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services, and 24-hour room service.

Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Our customers tell us they can't get enough of the helpful staff at Malmaison Birmingham. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy a bite to eat at The Brasserie, a brasserie that serves local cuisine
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym and a sauna
Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
Steps from The Mailbox and 6 minutes by foot from O2 Academy Birmingham
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Malmaison Birmingham offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11:00 AM.

The Brasserie - This brasserie specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.

Malbar - This cocktail bar serves lunch only.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Off-site parking for GBP 18.00 per day; booking required

Food and drink

Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 23 for adults and GBP 12 for children
1 restaurant
1 bar
24-hour room service

Restaurants on site

The Brasserie
Malbar

Things to do

Fitness centre
Sauna
Spa services

Family friendly

Free cots/infant beds
Laundry facilities

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Business services

Conference space (3035 square feet)

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage - Swedish

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels

Entertainment

Digital channels
LCD TV
Premium channels

Food and drink

Coffee/tea maker
Electric kettle

Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:

Full-service spa

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per night
Only dogs are allowed
Maximum 1 pets
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for GBP 30.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison

Malmaison Birmingham

Malmaison Hotel Birmingham

Birmingham Malmaison Hotel

Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Hotel

Birmingham Malmaison Hotel

Malmaison Hotel Birmingham

Malmaison Birmingham Hotel

Malmaison Birmingham Birmingham

Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

david

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Polite and efficient check in. Nice room. Bar staff slow and inefficient. Ran out of ice !

Stayed 1 night in Nov 2024

10/10 Excellent

Greg

Travelled with family

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always great service

Brilliant value and location always a comfortable experience

Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

David

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

17 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

C

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

denise

Travelled with family

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Cannot fault the experience from check in, accommodations and dining service. Our expectations were well and truly exceeded. We wanted to use the wet spa but unfortunately on both occasions we tried to book (24 hours apart) there was no availability.

Stayed 1 night in Nov 2024

8/10 Good

Carlie

17 Nov 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Nov 2024

8/10 Good

Zubair

16 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Good but needs maintenance

Always impressed at Malmaison hotels, unfortunately our room 435, had the noisiest AirCon ever. We could not stay the whole night as we had to leave early due to an emergency. I notified reception on our departure. Some of the decor was also showing signs of wear but overall, good hotel.

Stayed 1 night in Nov 2024

8/10 Good

matthew

Business traveller

13 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

8/10 Good

Helena

Business traveller

12 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was quiet, comfortable bed etc and nice coffee machine but looked a bit tired.

Stayed 1 night in Nov 2024

8/10 Good

Rebecca

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Bit disappointed for a spa hotel that there were no bath robes, also disappointed that there was no bottled water in the rooms

Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew, Worcester

Travelled with family

10 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel

Stayed 1 night in Nov 2024

6/10 Okay

Aisha

10 Nov 2024

Disliked: Property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

8/10 Good

James

Travelled with family

10 Nov 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

10 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Travelled with partner

10 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have stayed at this hotel a few times and it never disappoints. We were greeted at reception with a friendly welcome and dealt with efficiently. To help with sustainability we opted for no room service during our 2night stay and received a complimentary drink in the bar on both evenings. The barman was lovely, again friendly and welcoming. Our room was lovely and very quiet which was a huge positive given how busy the centre of Birmingham is. The Mal Maison is in an ideal location for the Mailbox ease of parking, restaurants and shopping. It is also just a short walk into the main shopping area around the Bullring. Overall once again a great experience at this hotel and would not hesitate to recommend a stay, we will return.

Stayed 2 nights in Nov 2024