Macdonald Burlington Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Bar

Housekeeping

24/7 front desk

Explore the area

Burlington Arcade/126, Birmingham, England, B2 4JQ

Victoria Square
‪3 min walk‬
Birmingham Town Hall
‪4 min walk‬
Birmingham Christmas Market
‪4 min walk‬
Birmingham (BHX)
‪19 min drive‬

Room options

Standard Room, 1 Double Bed

Good

23.22 sq m
Sleeps 2
1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

7 sq m
Sleeps 1
1 Twin Bed

Deluxe Suite

Exceptional

32.51 sq m
Sleeps 2
1 Double Bed

Standard Twin Room

Wonderful

23.22 sq m
Sleeps 3
2 Twin Beds

Suite

Very good

32.51 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 1 Double Bed (Super)

Good

25.08 sq m
Sleeps 2
1 Double Bed

Deluxe Room, 1 Double Bed

Exceptional

29.72 sq m
Sleeps 2
1 Double Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Eco-certified Birmingham hotel in Birmingham City Centre with bars

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.

Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Macdonald Burlington Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus 2 bars and a restaurant.

Free WiFi
Enjoy a bite to eat at Scottish Steak House, a fine-dining restaurant that serves local cuisine
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
Just a 5-minute walk from Bullring & Grand Central and a 3-minute drive from Utilita Arena Birmingham
Dogs welcome for a fee (restrictions apply)

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 15 meeting rooms.

WiFi is free in public spaces. The eco-certified Macdonald Burlington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.

Scottish Steak House - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

The Burlington Bar - This bar serves breakfast, lunch, dinner, and light fare.

The Burlington Lounge - This lobby lounge serves light fare only. Open 24 hours.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Off-site parking within 328 ft (GBP 9.50 per day)

Food and drink

Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 24 per person
1 restaurant
2 bars/lounges
24-hour room service

Restaurants on site

Scottish Steak House
The Burlington Bar
The Burlington Lounge

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference centre
Meeting rooms - 15

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Lift
In-room accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Hypo-allergenic bedding
Premium bedding

Bathroom

Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

Digital channels
LCD TV

Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs are allowed
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 10.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 24 per person
Nearby parking fee: GBP 9.50 per day (328 ft away)
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival.

We should mention

To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burlington Macdonald

Burlington Macdonald Hotel

Hotel Macdonald Burlington

Macdonald Burlington

Macdonald Burlington Birmingham

Macdonald Burlington Hotel

Macdonald Burlington Hotel Birmingham

Macdonald Hotel Burlington

Macdonald Burlington

Macdonald Burlington Hotel Hotel

Macdonald Burlington Hotel Birmingham

Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Catharine

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Bed too small

Lovely room but bed was far too small salon to a small double meant a very poor sleep

Stayed 1 night in Oct 2024

10/10 Excellent

PETER

16 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Adam

12 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The exceptional location is ideal for a city getaway.

Stayed 1 night in Oct 2024

8/10 Good

Catherine

11 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

6 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay away from home

Incredible and comfortable stay Front of house staff were friendly and very helpful Breakfast was delicious - very fresh fruit and pastries and the best poached eggs I’ve had in a long time! Beds super comfy, and the pillows were like sleeping on a cloud. Stayed in a recently refurbished room and it was fresh, warm, modern decor with an incredible and hot shower. The Elemis toiletries were divine!

Stayed 1 night in Oct 2024

10/10 Excellent

MIKINAO

6 Oct 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Melvin

5 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 2 nights in Oct 2024

10/10 Excellent

adrian

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Lesley

Travelled with family

2 Oct 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Marva

28 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent value for the price

Stayed 1 night in Sep 2024

8/10 Good

Jason

27 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

23 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is in the centre of Birmingham next door to New Street train station. Very handy for our overnight from Dublin. Would visit again

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group

12 Sept 2024

Liked: Staff & service, amenities

Disliked: Cleanliness

Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Damian

11 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

L

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A nice old railway hotel but with all the modern conveniences. Great location across the road from rail station and in an area easily accessible to entertainment, restaurants and shopping. Could get anywhere in the city centre easily.

Stayed 3 nights in Sep 2024

10/10 Excellent

Hayley

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a quiet and traditional hotel right in the city centre. Perfect for rail passengers at both New Street and Moor Street stations. Lots of shopping at nearby pedestrian-only streets. 24 hour reception with helpful desk clerk.

Stayed 1 night in Sep 2024

10/10 Excellent

adrian

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

rose

1 Sept 2024

Disliked: Property conditions & facilities

The restaurant windows could be cleaner, couldn’t help looking how dirty they were. I upgraded to a superior room, I got charged the full price until I told the receptionist that I was overcharged, she did apologise and was refunded the difference.

Stayed 1 night in Aug 2024

6/10 Okay

FRED, San Jose

31 Aug 2024

Liked: Cleanliness

Due to the old architecture there are steps. For example once I got off the elevator with my luggage on the 2nd Floor I found I had to take my luggage up 13 steps to get to my room. Since the 2nd Floor and 3rd Floor are connected if the person checking me in had told me to go to the left out of the elevator I got reach my room with only six stair steps which were all down steps which are much easier to handle. I figured this out on my own after expending the effort of lifting my luggage up 13 steps. I am 75 years old but still able (with some effort) to lift heavy luggage however some of your guests might not be able to handle the task. So please have the staff think ahead about customer needs and the unusual arrangement of stair steps in the building.

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

matthew

25 Aug 2024

I try to always book a hotel with air-conditioning due to lung issues and being to warn does not help. On bookig in i was told the room definitely had air conditioning. Obviously it did not. I do not like to make a fuss and there was a fan in the room so i had a very uncomfortable night. Also lots of moths in the room . So disappointed with this because i had been looking forward to staying here.

Stayed 1 night in Aug 2024

10/10 Excellent

Harry

Business traveller

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Claire

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic location right outside New Street Station. We were able to drop off bags before check in and leave to collect later after check out. We had a great sized room. Decor is dated but non offensive and bathroom was a bit tired but fully useable. We had a great breakfast in a lovely airy dining room. Hotel is perfectly located and everything we did was in easy walking distance. Would definitely return.

Stayed 1 night in Jul 2024