The Cube Hotel Birmingham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cube Hotel Birmingham

Exterior
Meeting facility
Standard Room, Accessible
City view
Meeting facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
196 Wharfside Street, Birmingham, England, B1 1PR
  • The Mailbox
    2 min walk
  • Brindleyplace
    6 min walk
  • O2 Academy Birmingham
    8 min walk
  • Birmingham (BHX)
    31 min drive

Room options

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Cube Hotel Birmingham

Hotel with a rooftop terrace, steps from The Mailbox
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and conference space.
The Cube Hotel Birmingham offers 52 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Cube Hotel Birmingham. During your stay, you're just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from The Mailbox and 8 minutes by foot from O2 Academy Birmingham
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Cube Hotel Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Marco Pierre White - This steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required.
Late night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 1640 ft (GBP 22 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 18.95 for adults and GBP 12.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Marco Pierre White

Things to do

  • Designer shops
  • Shopping centre

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (646 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Low-height worktop and sink

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Dryer
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between noon and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 18.95 for adults and GBP 12.95 for children
  • Nearby parking fee: GBP 22 per day (1640 ft away)
  • Late check-in fee: GBP 15 for check-in between noon and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hotel Indigo
Hotel Indigo Birmingham
Indigo Birmingham

The Cube Hotel Birmingham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 311 out of 723 reviews" "
Rating 8 - Good. 190 out of 723 reviews" "
Rating 6 - Okay. 104 out of 723 reviews" "
Rating 4 - Poor. 54 out of 723 reviews" "
Rating 2 - Terrible. 64 out of 723 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The bed was so comfortable. More spacious in the room. Breakfast was ok. Although there was a lot of stains on the carpet . Also during breakfast the option i chose i was told there was no vegetarian sausages as they didnt get their order and prior to coming for breakfast a lady asked if we paying or if its already paid as its expensive to eat at Marco Pierre found it rude. Then the fire alarm rang was escorted towards the stairs to find they was locked. The lift were still working then a member of staff came and said it was a false alarm.
Stayed 1 night in Aug 2024

8/10 Good

sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was nice in room. Needs a bit of work, mould in bathroom. The hotel corridors didnt smell nice, it was like sewage. Overall had a enjoyable stay.
Stayed 1 night in Aug 2024

8/10 Good

Drew

Business traveller
Liked: Cleanliness, room comfort
Best of a bad bunch. Worth reading below
I like this hotel because of it's location. However it's getting dated. Clean but chipped furniture etc. The hallways and rooms tend to be very hot and the AC isn't good. Which is why I now book a room with a balcony so I can get fresh air. Other rooms don't have opening windows. They do provide fans. My last stay had 3 fans in the room so that's rather telling. The MPW restaurant on the top floor is good, although the last time they overcooked my steak. Didn't send back as don't like food waste but they did add a discount when I told them. It's fine. But I think the mal Maison next door is stiff competition
Stayed 2 nights in Aug 2024

2/10 Terrible

Spencer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Staff & service
Good location lots of restaurants and bars. Also Everyman cinema. The room was modern but had no air conditioning and was very hot all night even with 2 fans. Additional charge for breakfast which was ok for what we received. Overall felt overpriced with having to pay for breakfast and parking. Would have liked a discount for no air conditioning.
Stayed 1 night in Aug 2024

8/10 Good

Craig, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Disliked: Room comfort
Good Morning, I am waiting on a refund on my room rate for last nightl at the cube, the heat was unbearable as the air conditioning was broken. I had to check into the AC Marriott next door. Please can you provide an update? Many Thanks Richard Riscatti
Stayed 1 night in Aug 2024

6/10 Okay

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning didn’t work in the room and it was too hot
Stayed 1 night in Aug 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful treat for my daughters birthday
Stayed 1 night in Jul 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great city centre anniversary break
We stayed one night to celebrate our wedding anniversary. Check in went very smoothly and when we mentioned it was our anniversary we each received vouchers for a complementary drink which was a very nice touch. The room and bed were very comfortable with a view of the city and a large shower cubicle in the bathroom. The only minor minus was the absence of any complementary biscuits. The hotel is in the city centre and so we were able to walk around the centre in the early evening taking in the atmosphere. Both the set evening meal and breakfast were very good sitting at tables with city views and excellent service. We did have to pay £5 more each for the evening window table but as it was our anniversary it was well worth it.
Stayed 1 night in Jul 2024

2/10 Terrible

Chris

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
There is no air conditioning in the rooms – they are ridiculously hot…!! The hotel is designed with no opening windows and the room cooling is essentially disabled. This has obviously been an issue for some time as all the rooms have desk fans, but are unbearable to sleep in. No exaggeration 40 degrees. Read the room description carefully and avoid. Not the fault of the staff on the desk, but they are fobbing people off with a story about resetting the system. Breakfast in Marco Pierre White restaurant was superb.
Stayed 1 night in Jul 2024

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not happy at all when we get to reception the fist thing she ask is when I’m due which I’m not pregnant, Then to be told there’s not spa which dose say on the website it dose. The room was stained on the floor the towels and hair all ova the bathroom tiles. We got woken up to the fire alarm going off to rush out to find it was a files alarm so we ask a member off staff he just laughed in our face I would never stay hear again
Stayed 1 night in Jul 2024

8/10 Good

Ceri

Stayed 1 night in Jul 2024

8/10 Good

Sheniqua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was brilliant bar the air conditioning being broken and the room quite warm.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Christopher

Stayed 1 night in Jul 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

steve

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely area but rooms are awful
Arrived and checked in ok. Went to the room and found the most pungent eye watering smell of sewage and rotten eggs in the room. Also tried to get the air on to work but it seemed to be on and noisy but no air coming out. The fact that there was already a fan in the room says that the hotel is fully aware. I had to flush the shower and sink for a while to get rid of the smell. Windows don’t open so essentially it was like a sauna. Had a number of cold showers to simply cool off. Reported it downstairs as I went out and the guy on the desk said he would reset the aircon. When I returned later that night I found no change. Slept above the sheets sweating all night. Oh, and the smell was back. In the mornings my daughter was gagging just trying to shower and clean her teeth. Mentioned the issues again on check out but no real acknowledgement of interest. Looking at the reviews it is obvious that the smell and broken aircon is a running theme that the hotel is not interested in fixing. Lovely location and great amenities around but hotel rooms are disgusting and in a poor state of repair.
Stayed 2 nights in Jul 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Deborah

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service
Great location - air con unadjustable. Bed broken
Stayed 1 night in Jun 2024

6/10 Okay

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service
Great location, however air con couldn’t be adjusted and bed was broken.
Stayed 1 night in Jun 2024

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Faulty air conditioning
Room itself was fabulous, however the air conditioning was faulty meaning the room was suffocatingly hot! I complained to reception who said they could sort it manually. This wasn’t done. I complained again to reception, who again said they would sort it out. When we returned to the hotel after attending a concert 7 hours later the AC still wasn’t working. Another guest had the same issue. Complained again and again nothing was done about it. There was no way of opening a window, so spent the night with only a fan for relief. I complained to the duty manager in the morning who gave us a 25% refund, however I got the impression she didn’t really believe me. It could have been such a different experience, as the room was lovely. We will not stay again
Stayed 1 night in Jun 2024

6/10 Okay

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The air conditioning system was broken in all hotel bedrooms, so the request to move to an alternative room was not an option. A standing fan had been placed in the bedroom and operational upon arrival, but being a hot day 29C, it was not helping the situation. I felt the Reception staff should have advised upon Check-in of the problem, and what was being done to resolve. At 11:30pm I requested an additional fan, which was promptly provided. Hotel restaurant on 25th floor had amazing views of the city, and food and beverages were excellent for dinner and breakfast.
Stayed 1 night in Jun 2024

2/10 Terrible

Ian

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
A room or a Sauna?
24th floor room has broken air conditioning, windows didnt open, and was not just hot, on one of the hottest days of the year the heat was unbearable. I knew I wouldnt sleep a wink and so managed to get a refund and change hotels, but the only tariff I could find close by was just short of £300. This room wasnt fit for human habitation.
Stayed 1 night in Jun 2024