The Cube Hotel Birmingham

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Where to?

Dates

March 2025

April 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service
Bar
Housekeeping
24/7 front desk

Explore the area

196 Wharfside Street, Birmingham, England, B1 1PR

The Mailbox
‪2 min walk‬
Utilita Arena Birmingham
‪10 min walk‬
Bullring & Grand Central
‪15 min walk‬
Birmingham (BHX)
‪31 min drive‬

Room options

Superior Double Room

Sleeps 2
1 King Bed

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Double or Twin Room

Sleeps 2
1 King Bed

Standard Double Room

Sleeps 2
1 Double Bed

Superior Double Room, Balcony

Sleeps 2
1 King Bed

Standard Room, Accessible

Sleeps 2
1 Double Bed

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About this property

Hotel with a rooftop terrace, steps from The Mailbox

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and conference space.

The Cube Hotel Birmingham offers 52 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Cube Hotel Birmingham. During your stay, you're just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Cooked-to-order breakfast served daily for a fee
Services include dry cleaning/laundry, a porter, and luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Steps from The Mailbox and 8 minutes by foot from O2 Academy Birmingham

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Cube Hotel Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.

Marco Pierre White - This steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required.

Late night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Romanian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Offsite parking available (GBP 22 per day)

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 18.95 for adults and GBP 12.95 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Snack bar/deli

Restaurants on site

Marco Pierre White

Things to do

Designer stores
Shopping centre

Family friendly

In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Wedding services

Business services

646 square feet of conference space
Meeting room

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Low-height counter and sink
No lift
Wheelchair accessibility

Room amenities

Bedroom

Blackout drapes
Premium bedding
Select Comfort mattress

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Shower
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels
IPod dock
Pay films

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Late-night room service
Minibar
Refrigerator

Desk
Dryer
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Contactless check-in available

Late check-in subject to availability

Late check-in fee: GBP 15 for check-in between noon and 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 18.95 for adults and GBP 12.95 for children
Nearby parking fee: GBP 22 per day (1640 ft away)
Late check-in fee: GBP 15 for check-in between noon and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hotel Indigo

Hotel Indigo Birmingham

Indigo Birmingham

The Cube Hotel Birmingham Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Amir

Travelled with partner

22 Dec 2024

Disliked: Amenities, property conditions & facilities

We paid for a superior room, upon arrival the bed was slanted, you could feel every spring in the mattress coming through, no heating in the room, heating not working, shower was cold in the evening, definitely not a superior room!!! I would be ashamed to be advertising this as a superior room!! Definitely will not book this hotel again!!

Stayed 1 night in Dec 2024

8/10 Good

Ian

21 Dec 2024

Stayed 1 night in Nov 2024

2/10 Terrible

Jack

21 Dec 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Let down by broken heating and smelly drains!

On arrival the hotel room seemed fine and clean, despite having to wait quite a long time due to one lift being out of service. Unfortunately when we returned to our room at midnight, the smell of drains was horrendous, I can only assume this was because we left the sink plug open which wasn’t on arrival. Also the room AIRCON was broken it was absolutely freezing. The staff did bring us a very small oil radiator which warmed the room slightly by 7am. We contemplated leaving and going home or finding another hotel which we definitely would have had it not been so late. We had to sleep fully clothed, with a robe on that was in the room. The next day the reception staff was apologetic and had even complained about being so cold themselves, they offered a 20% discount but I will be seeking a full one.. I think it’s appalling that staff are having to work in such cold conditions. The hotel is obviously in need of some maintenance. It’s a shame as the location and bar, etc and even the rooms are nice other than this. Given the circumstances, I feel my stay did not meet the standards I expected from The Cube. I would appreciate it if you could address these issues and provide full compensation for the inconvenience caused.

Stayed 1 night in Dec 2024

10/10 Excellent

Taryn

20 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

8/10 Good

Stephen

17 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Very friendly staff. Great breakfast. However the hotel could use some investment. Carpets and furnishings are starting to look a little shabby. But still a good place to stay.

Stayed 1 night in Dec 2024

8/10 Good

Angela

Travelled with family

16 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Chosen for my daughter’s graduation at the University Of Birmingham and for the onsite restaurant to celebrate afterwards. -Main issue is parking. I have 2 elderly parents who both have a blue badge but parking is abysmal and we struggled with that. -Only 1 lift was working which was an issue (1mobility scooter etc), so we had to wait long times to navigate floors as walking not an option. -No heating in hotel. Not a problem for us but my parents found it cold despite being given portable heaters. -Our balcony room was lovely but sadly above the bed was a collection of contact lenses on the ceiling where previous occupants have “flicked” them up. In conclusion, it’s a lovely hotel but there were issues that took the shine of what was a lovely break away.

Stayed 1 night in Dec 2024

8/10 Good

Mr

15 Dec 2024

Liked: Cleanliness, staff & service, room comfort

Good overall stay

Good stay. Great breakfast with good service.

Stayed 1 night in Dec 2024

4/10 Poor

Jenny

14 Dec 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Dec 2024

2/10 Terrible

gary

Business traveller

14 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

No parking at hotel Bed had massive dip in (2036) Paint on wall peeling off Shower tiles not on properly Terrible room & experience

Stayed 1 night in Dec 2024

6/10 Okay

Sian

8 Dec 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Was disappointed that we could only have breakfast up until 830 due to maintenance taking place. It was a rush in the morning. The hotel was nice and the bed was comfortable

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

7 Dec 2024

Liked: Property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

5 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with group

4 Dec 2024

Disliked: Property conditions & facilities

Sewage smell and tired rooms!

We stayed at the cube through a recommendation from friends but we were thoroughly disappointed. The room had good views of Birmingham but the smell of sewage in the room was horrific. The room itself was tired with bits falling off and cracks everywhere. The cleanliness of the bathroom was ok for our use but wouldn’t use the shower as it was dirty. Overall, it was ok but we won’t be going back.

Stayed 1 night in Nov 2024

2/10 Terrible

Josh

4 Dec 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Claire

4 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing location for Utilita Are a & the centre.

Stayed 1 night in Nov 2024

4/10 Poor

Kay

2 Dec 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

1 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

6/10 Okay

Richard

1 Dec 2024

Liked: Staff & service

Seen better days

Stayed 1 night in Nov 2024

6/10 Okay

Jayne

Travelled with group

30 Nov 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the Greatest Stay

It wasn’t great. The carpets throughout are really dirty with stains all over them especially outside our room on the 23rd floor. There is no air conditioning or it’s not working so it was so hot in the room. The staff on reception have no idea what they’re doing. The breakfast on the 25th floor was good but at £18.95 it should be.

Stayed 1 night in Nov 2024

8/10 Good

Emmanuel

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

25 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

4/10 Poor

Mark

Travelled with group

25 Nov 2024

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Cold and tired.

Chose this boutique described hotel for a long weekend in Birmingham. The reception is very underwhelming, lots of light off, unmanned counters and very cold. The Receptionist was lovely and swiftly checked me in to room 2409. The room was extremely tired, cracked tiles in the bathroom, poor up keep of the shower (black mould and mastic coming away) and very cold. There was a small plug it oil radiator in the room. I plugged it in and adjusted the thermostat before going out. When I returned it was the same. In the morning I was freezing and spoke to the receptionist, Patty, who was very helpful and moved me to another room. Which was a massive improvement and warm. She gave me a coupon for a drink in the bar. When the room was made up they didn’t replace coffee, biscuits or tissue. Aside from Patty, all the staff looked so unhappy and gave such lacklustre service. In check out the receptionist told me there was a charge from the bar, I had only redeemed the coupon issued for moving rooms. He could offer no explanation or details on the charge and very begrudgingly dismissed me when I said that I had nothing to pay. The area is at the back of the Mailbox which feels like its glory has well faded since it opened with Harvey Nichols in.

Stayed 3 nights in Nov 2024

8/10 Good

Richard

23 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Nice hotel in a good location

The hotel was really nice. A little noisy from the restaurant packing up later at night but not to bad. Please check your conformation email as regards tbe parking discout, you need to prebook it. It cannot be done at the hotel when you check out.

Stayed 1 night in Nov 2024