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Comfort Inn Birmingham

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Birmingham

Exterior
Dining
Standard Room, 3 Single Beds, Non Smoking
Lobby
Miscellaneous

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Station Street, Birmingham, England, B5 4DY
  • The Alexandra Theatre
    3 min walk
  • Birmingham Hippodrome
    6 min walk
  • Birmingham Christmas Market
    6 min walk
  • Birmingham (BHX)
    25 min drive

Room options

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, individually decorated

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, Select Comfort beds, individually decorated

Standard Single Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quite Double Room, Non Smoking

Quite Double Room, Non Smoking

Quite Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

easyHotel Birmingham

Pet-friendly
Free WiFi
Air conditioning
Housekeeping
4.0 out of 5, Very good, (1002)
The price is €208
for 1 night
includes taxes & fees
7 Dec - 8 Dec
easyHotel Birmingham

About this property

Comfort Inn Birmingham

Hotel with a 24-hour front desk, a short walk to The Mailbox
Along with a bar/lounge, this hotel has a snack bar/deli and a business center. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and express check-in.
Comfort Inn Birmingham offers 40 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn Birmingham. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a bar, and a business center are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Within a 10-minute walk of The Mailbox and O2 Academy Birmingham
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 872 square feet (81 square meters) and includes conference space. The business-friendly Comfort Inn Birmingham also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-in.

Smoking is allowed in designated areas at this Birmingham hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 bar

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (872 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding
  • Select comfort bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Birmingham Comfort Inn
Comfort Inn Birmingham
Comfort Inn Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Birmingham
Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Reviews

Reviews

6.8
Rating 10 - Excellent. 160 out of 1018 reviews" "
Rating 8 - Good. 338 out of 1018 reviews" "
Rating 6 - Okay. 285 out of 1018 reviews" "
Rating 4 - Poor. 140 out of 1018 reviews" "
Rating 2 - Terrible. 95 out of 1018 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mu'azu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 8 nights in Aug 2024

2/10 Terrible

Ahsan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff is very nice, the room was clean and it is 2 min away from the station. However, the matrass& pillow were horrible. It was the first time I could not fall asleep because of that. The entire property needs a refurbishment. I could say it is ok for one night but unfortunately not even that.
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family near by
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More customer services training needed
This was a mistake. The staff has threatened me and 'try' to physically assault me, byt misses due to being a lit on the heavy side
Stayed 1 night in Aug 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially Mr. Majid and his Estonian colleague; they were courteous and very helpful. My room, which had a TV snd a coffee/tea service, and the bathroom was very clean and the bed linen crisp and clean. If you are especially a single traveler (as I was) and needing to stay near the New Street railway station (the main one), the Comfort Inn Birmingham is just a few steps away. The hotel sits on the edge of Chinatown, with excellent and reasonably priced Asian fare and low-key pubs. I felt safe, despite some non-threatening panhandling inside the station, which by the way has excellent security.
Stayed 2 nights in Aug 2024

8/10 Good

John, Llanfyllin

Liked: Cleanliness, staff & service
Stayed here a few times very convenient for the train station and in a good geographical area for the city centre. The hotel rooms could do with a face lift but for the money i paid was good value.
Stayed 1 night in Aug 2024

8/10 Good

Kieron

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basic
Very basic hotel. No luxuries. V convenient for the station.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away for football!
Stayed 2 nights in Apr 2024

6/10 Okay

John

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is close to the station, and the rooms are functional but looking pretty tired. The outside of the building looks run down, and the area is a bit run down and noisy at night. The staff are helpful and do their best.
Stayed 2 nights in Jul 2024

4/10 Poor

Jodie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Hotel
Terrible not comfortable room it was a hobbit size room and I'm over 6ft. There was dodgy wiring for TV aerial and the TV did not work. The shower pole for holding the shower head was wobbly. Also expose wire for fire alarm. The hotel did not sell breakfast even though we were sold it through Hotels.com as bed and breakfast. Would never stay at the comfort inn again. And worst still your website will not allow me to add photos.
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Oluwayemisi

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The only Comfort in Comfort Inn is the crispy clean sheets. Otherwise it is horribly overdue for redecorating. Never again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Arya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s less than two minutes from new street station, I was a little hesitant to book but they were excellent! The rooms were clean, the service was good and the staff was more than accommodating and friendly. The lift is a bit cramped, but other than that it’s pretty good for how cheap it is. Highly Reccomend :)
Stayed 2 nights in Jul 2024

8/10 Good

Tara

Stayed 1 night in Jul 2024

2/10 Terrible

Darren

Travelled with group
Disliked: Property conditions & facilities, room comfort
Scruffy and mouldy
The hotel is scruffy and in need of a massive refurbishment. We booked a twin room which had a 3rd bed unexpectedly crammed in. The bathroom smelled of mould and the bedroom smelled fusty. Opening the windows helped but there was lots of noise from the street. The bathroom was like a wet room. There was lots of mould on the window. It’s convenient for New Street Station but that’s about the only good thing about it.
Stayed 2 nights in Jun 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the station.
Right next to Birmingham New Street station so perfect for an overnight stay before catching an early train. Room for clean and comfortable and really good value. Staff were friendly. Lift rather antiquated with the cage door on the ground floor being left open meant I had to struggle down the stairs with my case. Would stay here again,
Stayed 1 night in Jun 2024

6/10 Okay

Syed Rafi Hyder

Business traveller
Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good for one night Stay
Basic hotel, clean and tidy, okay for a one nighter when visiting for a show. Close to train station which was a bonus. Close to Symphony Hall.
Stayed 1 night in Jun 2024

4/10 Poor

Adam

Stayed 1 night in May 2024

2/10 Terrible

Bruce

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Vince

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in May 2024

2/10 Terrible

Dharin

Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst I have ever been.
Stayed 4 nights in Apr 2024

4/10 Poor

Graham, Hemel Hempstead

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The common areas very dated. On arrival lift not working and room on third floor. No bottled water in room. Very expensive for standard given. Room was clean but very noisy extractor fan in bathroom
Stayed 3 nights in Apr 2024

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