Hotel Esencia

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VIP Access

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Dates

January 2025

February 2025

On the beach, white sand, free beach cabanas, sun-loungers

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

Hot tub

Pool

Breakfast available

Pet-friendly

Spa

Explore the area

Carretera Cancún-Tulum Km. 265, Xpu-Ha, QROO, 77750

Xpu-ha Beach
1 min walk
Oasis Beach
1 min walk
Ecopark Kantun Chi
3 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
262 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed (Jungle Suite with Plunge Pool)

69 sq m
Sleeps 4
1 King Bed

Suite (Jungle)

95 sq m
Sleeps 4
1 King Bed

Presidential Bungalow

130 sq m
Ocean view
Sleeps 4
1 King Bed

Villa (Pool)

336 sq m
Sleeps 5
2 King Beds and 2 Double Beds

Suite (Beach)

105 sq m
Ocean view
Sleeps 2
1 King Bed

Suite (Master Beach)

115 sq m
Beach view
Sleeps 2
1 King Bed

Suite (Master)

70 sq m
Partial ocean view
Sleeps 3
1 King Bed

Suite (Master Jungle)

100 sq m
Sleeps 4
1 King Bed

Suite (The Esencia)

198 sq m
Partial ocean view
Sleeps 4
2 King Beds

Villa (Yum-Ha Private Villa)

415 sq m
Sleeps 8
4 King Beds and 2 Double Beds

Suite (Rooftop Wellness)

172 sq m
Sleeps 4
1 King Bed

Room (The Esencia Mansion)

5000 sq m
Partial ocean view
Sleeps 10
4 King Beds

Similar properties

On private beach

Pool

Spa

Parking included

for 1 night

includes taxes & fees

5 Jan - 6 Jan

Pool

Breakfast included

All-inclusive

Spa

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Luxury resort on the beach, with 2 outdoor pools

Catch some rays at the beach or spend the day relaxing at Hotel Esencia's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

Hotel Esencia offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and Netflix. Espresso makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at Hotel Esencia, you're just a quick walk from Xpu-ha Beach. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools. This property offers pet-friendly amenities like food and water bowls.

Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free valet parking and self parking
For dining with garden views, stop by Beefbar Restaurant, one of the property's 3 restaurants
Cooked-to-order breakfast served daily for a fee
Take a swim in the 2 outdoor pools or soak in the spa tub
Treat yourself to hot stone massages, hydrotherapy, or facials at the spa
Services include babysitting, a kid's club, and a lifeguard on site
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Steps from Xpu-ha Beach and Oasis Beach
Airport, cruise terminal, and ferry terminal shuttle service available for a fee
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Esencia you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet. This Art Deco resort also offers a children's pool, a 24-hour fitness center, and a spa tub. Free self parking and valet parking are available. A complete renovation of Hotel Esencia was completed in February 2021.

This 5-star Xpu-Ha resort is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Beefbar Restaurant - Overlooking the garden, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Mistura Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.

Room Service - Onsite restaurant. Open 24 hours. Open daily.

TAIYO - Onsite sushi bar. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free uncovered self-parking on site
Free uncovered valet parking on site
On-site parking includes off-street options
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Theme park shuttle (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 78-120 for adults and USD 39-60 for children
3 restaurants and 1 coffee shop/cafe
1 beach bar, 1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Restaurants on site

Beefbar Restaurant
Mistura Restaurant
Room Service
TAIYO

Things to do

24-hour fitness centre
2 outdoor pools
Fitness classes
Arcade/games room
Art gallery
Beach volleyball
Boating
Children's pool
Designer shops
Free beach club
Full-service spa
Kayaking
Lifeguards on-site
Playground
Private picnics
Sail boating
Sauna
A hot tub
Steam room
Yoga classes

Family friendly

2 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
In-room childcare (surcharge)
Laundry facilities
Playground

Conveniences

Banquet hall
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Water sports equipment
Wedding services

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Free beach cabanas
Garden
Lifeguards on site
Outdoor furniture
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Accessible airport shuttle
Handrails in stairwells
Smooth flooring in room
Step-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance

Beach towels
Books
Communal living room
Games
Renovated entire property – February 2021
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Down duvet
Egyptian cotton sheets
Hypo-allergenic bedding
Memory-foam mattress
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Eco-friendly toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

32-inch flat-screen TV
TV channels
iPod dock
MP3 dock
Netflix
Streaming services

Food and drink

Champagne service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar

Access via exterior corridors
Connecting rooms available
Desk
Eco-friendly cleaning products used
Electrical adapters/chargers
Free local calls
Guidebooks/recommendations
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Restaurant dining guide
Safe
Slippers
Turndown service
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The check-in location differs from the property location; go to: [Casa Maya]

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 200 per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 200.0 per night.

Cribs (infant beds) are available for USD 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 1.60 per accommodation, per night
Service fee: 15 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 78 to 120 for adults, and USD 39 to 60 for children
Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: USD 250 (one-way), (up to 11 years old)
Pet fee: USD 200 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
Crib (infant bed) fee: USD 150.0 per night
Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Hotel Esencia offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Casa Maya
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 7:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Esencia Hotel Xpu-Ha

Esencia Xpu-Ha

Esencia Hotel Playa Del Carmen

Hotel Esencia Riviera Maya, Mexico - Xpu-Ha

Esencia Hotel

Hotel Esencia Xpu-Ha

Esencia Hotel Solidaridad

Esencia Solidaridad

Hotel Esencia Riviera Maya

Hotel Esencia Resort

Hotel Esencia Xpu-Ha

Hotel Esencia Resort Xpu-Ha

Hotel Esencia Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

George

Travelled with partner

7 May 2024

Liked: Staff & service

Stayed 2 nights in May 2024

10/10 Excellent

Adam

1 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2024

8/10 Good

Mariela

Travelled with family

14 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

very big and comfortable room, small bathroom though

Stayed 3 nights in Jul 2023

10/10 Excellent

Brian, West New York

Travelled with partner

30 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Absolutely Amazing

Stayed 5 nights in May 2023

10/10 Excellent

Josh

25 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family

20 Feb 2021

Liked: Cleanliness, amenities, property conditions & facilities

Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!

Stayed 5 nights in Feb 2021

10/10 Excellent

Verified traveller

13 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

5 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner

7 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best. Place. Ever. Everything and everyone was amazing.

Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

3 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.

Stayed 3 nights in Aug 2019

10/10 Excellent

Meri

6 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Amazing !!!

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

23 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in May 2019

10/10 Excellent

Raymond

24 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

Beautiful property, one of the finest in the world, not for corporate people

Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

24 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful get away

It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.

Stayed 7 nights in Mar 2019

10/10 Excellent

priscilla

22 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

17 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

19 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2018

10/10 Excellent

Michael

9 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Esencia in August.

Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.

Stayed 4 nights in Aug 2018

10/10 Excellent

Heather, San Diego Ca

30 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!

Stayed 3 nights in Jul 2018

10/10 Excellent

corey, Arlington, United States of America

7 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost private Italian Villa on beach in Mexico

29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards down that was super clear water and no waves. Very cool and private spot. Rooms super clean daily. Loved the sound system in the rooms with great music on a supplied mini ipod. Very nice touch. Had a private "wading pool" that was surrounded by jungle tree plants. Super private. We had a couple of issues with the "pool". Ours was more like a hot tub size and the heater function was difficult to figure out. Had a plunger and we never knew if it was working so we had to call the (excellent) staff to get the heat turned on. Again great response from the staff. Only other issue was the restaurant food was not up to the tastes of a high quality place like this and the prices a bit high for the flavors we experienced in the nights we dined. But, again superb service!

8/10 Good

Verified traveller

24 Jan 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel location. US prices.

Very nice hotel location. Beautiful room. Nice staff. Some need training on keeping the hotel premises clean, and avoid the "it is not my job" syndrome (they prefer to leave dirty things behind than collecting them). Not a fit star service. There is a dangerous reef on the right side of the beach, in shallow waters. Got hurt by sharp rocks. Staff did not mention upon arrival. Prices here are not "mexican" but at par with top hotels in America or US...strange compared to other nice hotels in Mexico. Indeed all prices are in US dollars and you are required to pay in US$...in Mexico, a country with its own pesos.

6/10 Okay

Victor, Los Angeles

21 May 2015

Liked: Cleanliness

Disliked: Property conditions & facilities

Too expensive for what you get

The property is very pleasant but at $800 per night you would expect a higher quality hotel. Rooms lack some basic amenities like hairdryers and bath caps. There is a lack of detail on the service (no turndown service). I told the staff when I made the reservation that this was my anniversary and that I wanted my room decorated for the occasion, they assured me they would do so. They didn't do anything at all. Not when we got to the hotel nor the following nights. I requested a special dinner in a setting overlooking the ocean (this was suggested by the concierge). They miscommunicated somehow and placed us on a different location. The table was very poorly lit when the sun sat down. We had to use our phones lights to see. I general the experience is not up to the level of the price they charge.

10/10 Excellent

Michelle, New York, NY

12 May 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our 5th visit and as wonderful as always

This was our 5th visit to Esencia. We got married here 4 years ago and keep coming back. It is the perfect balance of understated beauty with warm, impeccable service (and the MOST delicious food). The new owner is really taking care to maintain the uniqueness of the property, while also making improvements. New furniture, new bath products, updated menus are just a few. The changes are lovely. We cannot say enough how special Esencia is. We recommend it to everyone we know.

10/10 Excellent

Shana, Miami, Fl

5 May 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet Hideaway...time & place to decompress

A very short trip for us, but we will be returning. A nice relaxed vibe. A low key, understated and well kept property. If you don't want the large resort and love peace & tranquility, this place is it. Beautiful clean beach. Very hospitable staff. The food was excellent. One must have the juevos mortulenos at breakfast. The room's decor is very simple..all in white. very calm and clean. Great smelling all natural soaps, shampoo & body oil. Nice music selection in the ipods. Excellent massage at the Spa. One must do the morning yoga. I did Anusara yoga with Olga. She was a wonderful teacher. The pools are long enough to do some laps if you want a little exercise. The pain au chocolat in the early morning pastry basket was to die for. Don't step away from the basket or the birds will come and get them. The bungalows are nestled into the natural fauna. I saw several typed of birds, iguanas, squirrels and even a slim, fast garden snake. You get the full experience here....you get to be surrounded by nature and have the comfort of luxury accommodations

10/10 Excellent

Mary, Austin, TX

5 May 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury boutique bliss

Hotel Esencia is a serene boutique hotel nesseled in the middle of the forrest. The grounds were beautiful and well maintained. The beach had a ton of seaweed but you feel like you are the only one on the beach as the hotel is not flanked by big hotels which made it so enjoyable. The food is truly amazing. Not a detail was missed by the staff. Hotel Escenia is a gem and a first class experience!