Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Gym

24/7 front desk

Housekeeping

Laundry

Explore the area

2485 Metrocentre Blvd, West Palm Beach, FL, 33407

Rapids Water Park
3 min drive
Cracker Barrel
5 min walk
Mangonia Park Station
4 min drive
West Palm Beach, FL (PBI-Palm Beach Intl.)
10 min drive

Room options

Standard Room, 2 Queen Beds

29 sq m
Sleeps 4
2 Queen Beds

Room, Multiple Beds

31 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

29 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed

31 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room

29 sq m
Sleeps 2
1 Twin Bed

Room, 1 King Bed, Accessible (Communication, Accessible Tub)

29 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

29 sq m
Sleeps 3
1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

29 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed

29 sq m
Sleeps 3
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

West Palm Beach hotel in Villages of Palm Beach Lakes with free breakfast and a 24-hour fitness center

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.

Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel offers 70 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel. During your stay, you'll be within walking distance of Rapids Water Park. Free breakfast, free WiFi in public areas, and free self parking are available.

Free buffet breakfast offered
Free WiFi and wired Internet
Free self parking and RV/bus/truck parking
Take a swim in the outdoor pool
Amenities include free lobby newspapers, a front-desk safe, and a business center
Onsite recreation includes a 24-hour gym
9 minutes by car from Port of Palm Beach and 7 minutes from Palm Beach County Convention Center

Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel. Free self parking is available.

This West Palm Beach hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast

Things to do

24-hour fitness centre
Outdoor pool

Family friendly

Free cots/infant beds
Laundry facilities
Microwave
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Business services

Business centre
Conference space (732 square feet)
A meeting room

Outdoors

Pool sunloungers

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Grab bar near toilet
Handrails in stairwells
Lever door handles
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Free cots/infant beds
Pillow-top mattress
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

37-inch flat-screen TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 10.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Front desk staff will greet guests on arrival.

We should mention

Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Metrocentre

Holiday Inn Express Metrocentre Hotel

Holiday Inn Express Metrocentre Hotel West Palm Beach

Holiday Inn Express Metrocentre West Palm Beach

Holiday Inn Express West Palm Beach

Holiday Inn Express West Palm Beach Metrocentre

West Palm Beach Holiday Inn Express

West Palm Beach Metrocentre

Holiday Inn Express West Palm Beach Metrocentre Hotel

Holiday Inn Express Hotel And Suites Metrocentre

Holiday Inn Express Metrocentre

Holiday Inn Express Suites West Palm Beach Metrocentre

Inn Express Metrocentre

Holiday Inn Express Suites West Palm Beach Metrocentre

Holiday Inn Express & Suites West Palm Beach Metrocentre, an IHG Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Clarence

Travelled with family

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The property is okay, it was Expedia that screwed up the reservation. They didn’t hold a mobility room with roll in shower, that i was charged for. And requested 2 night stay and I was told I only had 1 night reservation.

Stayed 1 night in Sep 2024

10/10 Excellent

Yunila

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great all around

Stayed 2 nights in Aug 2024

8/10 Good

Jeffrey, Whitehall

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Gagan

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

Yanitza

26 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Bryan

21 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Eddy

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

10/10 Excellent

Monique

Travelled with family

5 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent customer service clean rooms good breakfast. Great staff will be back.

Stayed 1 night in Jul 2024

10/10 Excellent

David

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Travelled with family

4 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exelent Costumer Service ...

Stayed 1 night in Jul 2024

10/10 Excellent

Amy

21 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The check in reception was smooth and friendly. The room was spacious, quiet and clean. Important for this heat wave, the AC was quiet and super simple to adjust to a specific comfort temperature. But the cinnamon rolls……oh my, I thought I was at a bakery and a batch had just come from the oven.

Stayed 1 night in Jun 2024

2/10 Terrible

Alexis

12 Jun 2024

Disliked: Property conditions & facilities

The lock on the door was broken

Stayed 1 night in May 2024

10/10 Excellent

Iyana

30 May 2024

Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Travelled with group

21 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall great hotel

Stayed 1 night in May 2024

2/10 Terrible

Heather

Business traveller

9 May 2024

Liked: Amenities

Disliked: Staff & service

The fact thar my safety and well being was compromised when someone broke into my hotel room and I am still fighting with customer relations regarding compensation

Stayed 3 nights in Apr 2024

10/10 Excellent

Claudia

Travelled with partner

6 May 2024

Liked: Amenities, property conditions & facilities

The building is update it looks clean and nice

Stayed 2 nights in May 2024

10/10 Excellent

Mary

12 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I liked it that it had a Keurig in the room

Stayed 4 nights in Apr 2024

6/10 Okay

Robert

5 Apr 2024

Hotel is ok. Bathroom could use a lil more attention on cleaning Probably won’t stay there again given much nicer choices in the area

Stayed 1 night in Apr 2024

10/10 Excellent

James

1 Apr 2024

Stayed 4 nights in Mar 2024

10/10 Excellent

Silvino

Travelled with group

1 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2024

10/10 Excellent

Louis

Travelled with family

26 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was wonderful, helping in anyway that they could, and the breakfast servings were more than adequate and very diverse. We love the fact that the hotel was very clean and orderly, as well as the fact that there weren’t any dogs or cats being boarded at the hotel.

Stayed 4 nights in Mar 2024

6/10 Okay

Verified traveller

Business traveller

21 Mar 2024

Liked: Cleanliness, room comfort

Clean room, but less-than-great experience

The room looked like it had been cleaned thoroughly, but the whole place gave off an older, in-need-of-an-overhaul vibe. The lobby and the hallway on the 2nd floor smelled especially musty, and they hallway was noticably warmer than the room. Also, the shower head was detached from the wall in the bathroom and the water pressure was very low. Even though I used my credit card to book the room through Hotels.com as "pay on site" with no issue, the front desk called me day-of saying they couldn't run my card successfully for the hold. I had to give them another credit card over the phone (which made me very uncomfortable), or else the reservation would've been cancelled at 6pm; telling them I would be checking in late wasn't enough. The whole thing seemed fishy to me, but I didn't have time to go searching around for another reservation. Multiple signs in the parking lot ("Park at your own risk...hotel is not responsible for loss or damage..." etc) made me feel very uneasy about the neighborhood.

Stayed 1 night in Mar 2024

2/10 Terrible

Gladys

Travelled with family

20 Mar 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was very surprised with what I experienced. I have stayed here previously and did not experience the following. AC was not working, bathroom was not clean, and would not give extra bathroom towels.

Stayed 1 night in Mar 2024

10/10 Excellent

Alexandra

18 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We've stayed at this property twice now. It's not the fanciest hotel but it does the job! The staff are friendly, and the rooms are adequate - a little dated but mostly clean.

Stayed 2 nights in Mar 2024

8/10 Good

Michael

18 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was perfect for Nationals/Astros Spring Training. Walked there...about a mile. Easy walk. Nice venue too. No place close though to sit down and eat...it's more industrial. Right off 95 to get to anywhere Place has free breakfast...coffee all day...and different fruit infused water. Only problem was my TV kept going in and out of satellite service for the last 24 hours and was unwatchable. It was seriously frustrating...every 5 seconds it was freezing for 3 seconds. There wasn't a storm or anything that should've caused that!

Stayed 6 nights in Mar 2024