The Palms Hotel & Spa

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Dates

December 2024

January 2025

Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool umbrellas

On the beach, beach cabanas, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Breakfast available

Housekeeping

Room service

Spa

Parking available

Explore the area

3025 Collins Ave, Miami Beach, FL, 33140

Miami Beach Beaches
2 min walk
Hoja Taqueria Miami Beach
1 min walk
Adrienne Arsht Center Metromover Station
9 min drive
Miami, FL (MIA-Miami Intl.)
17 min drive

Room options

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

36 sq m
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

25 sq m
Sleeps 2
1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Double Beds, Partial Ocean View

28 sq m
Partial ocean view
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Balcony, Ocean View

73 sq m
Ocean view
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Balcony, City View

46 sq m
City view
Sleeps 3
1 King Bed

1 King Bed with City View

25 sq m
City view
Sleeps 2
1 King Bed

City Room, 2 Double Beds, City View

25 sq m
City view
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds

25 sq m
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, City View

25 sq m
City view
Sleeps 2
1 King Bed

Standard 1 King Bed

25 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds, Ocean View

28 sq m
Ocean view
Sleeps 4
2 Double Beds

Room, 1 King Bed, Partial Ocean View

28 sq m
Partial ocean view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

36 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed, Ocean View

30 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

1 King Bed with Ocean View

28 sq m
Ocean view
Sleeps 3
1 King Bed

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Ocean view hotel with full-service spa, near Lincoln Road Mall

Spend the day relaxing on the beach or pampering yourself at The Palms Hotel & Spa's full-service spa.

The Palms Hotel & Spa offers 251 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch plasma televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Miami Beach hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at The Palms Hotel & Spa. During your stay, you're just a quick walk from Miami Beach Boardwalk. A full-service spa, an outdoor pool, and a restaurant are available.

Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
Buffet breakfast served daily for a fee
WiFi for a fee
Valet parking available for a fee
Take a swim in the outdoor pool
Indulge with deep-tissue massages, reflexology, or body scrubs at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and yoga classes
Guests have great things to say about the pool and the location
Just a 4-minute drive from Lummus Park Beach and a few minutes from Lincoln Road Mall

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Palms Hotel & Spa like an outdoor pool and a fitness center.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This beach hotel also offers a steam room, a garden, and a terrace. For a fee, parking is available.

This Miami Beach hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Essensia Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: WiFi (USD 0 per night)
In-room WiFi speed: 50+ Mbps
Available in some public areas: WiFi (USD 0 per night)

Parking and public transport

Valet parking on site (USD 48.15 per day; includes in/out privileges)
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee daily 7 AM–11 AM: USD 39 for adults and USD 18 for children
1 restaurant
1 poolside bar and 1 bar
Room service available

Restaurants on site

Essensia Restaurant

Things to do

Fitness centre
Full-service spa
Heated pool
Outdoor pool
Private picnics
Steam room
Yoga classes

Family friendly

Outdoor pool
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Lift
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference space (8000 square feet)
Meeting rooms - 9

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Outdoor entertainment area
Outdoor furniture
Pool umbrellas
Terrace

Spa

5 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Wheelchair-accessible parking
Wheelchair-accessible path of travel

At least 80% of lighting from LEDs
Beach towels
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Couples dining
Double-glazed windows
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Romance packages available
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning
Bed sheets
Ceiling fan
Egyptian cotton sheets
Pillow-top mattress
Premium bedding

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels

Entertainment

49-inch smart TV
First-run films
Films for purchase
Premium channels
Satellite channels

Food and drink

Champagne service
Espresso maker
Minibar

Bulk dispenser for toiletries
Desk
Desk chair
Eco-friendly cleaning products used
Energy-saving switches
Free local calls
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Turndown service
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 38.00 per accommodation, per night

The resort fee includes:

Additional inclusions
Beach access
Beach loungers
Beach towels
Fitness center access
Fitness/yoga classes
Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 39 for adults and USD 18 for children
Fee for in-room wireless internet: USD 0 per night (rates may vary)
Fee for wireless internet in public areas: USD 0 per night (rates may vary)
Valet parking fee: USD 48.15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Parcels are held up to 7 days prior to arrival. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods.

We should mention

Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palms Hotel Miami Beach

Palms Miami Beach

Miami The Palms

Palms Miami

Palms South Beach

The Palms Hotel And Spa

The Palms Hotel Miami Beach

The Palms South Beach

Palms Hotel

The Palms Hotel Spa

The Palms Hotel & Spa Hotel

The Palms Hotel & Spa Miami Beach

The Palms Hotel & Spa Hotel Miami Beach

The Palms Hotel & Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

4/10 Poor

Sonia

Travelled with partner

18 Sept 2024

Disliked: Staff & service

Check-in was terrible. Waited 3.5 hours for a room after being notified before noon our room was ready for check-in. Male at guest service was condescending after expressing dissatisfaction. Room was dirty and blue tape on windows, pool looked like a motel pool very dirty ground and beach was extremely bad, location had very strong waves that threw one out of the water. This was not the case at other locations. We paid 16.25 for two coffees. Front desk personnel looked miserable. We decided not to spend any money at the hotel due to our experience with the male in a beige suit and his lack of customer service. Will never return to this property. If you have children please stay away from the beach

Stayed 3 nights in Sep 2024

10/10 Excellent

Leneice

14 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Lorena

Travelled with family

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would totally came back to the hotel for sure.

Stayed 4 nights in Sep 2024

10/10 Excellent

Justino

13 Sept 2024

Me gusta su ubicacion y su personal muy amable

Stayed 3 nights in Sep 2024

10/10 Excellent

DANIEL

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

8/10 Good

philippe

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming & calm step on our way back to home : Very friendly staff & customer service at the top ! However, In the balance there was just one problem It's to say the protection matress of our king size bed was an awful nightmare for the 1st night it was impossible to stay & have a good sleep . In such an hotel at this level of comfort it needs to put off the protections wich could be compared as the ones in hospital beds ;((

Stayed 2 nights in Sep 2024

10/10 Excellent

dVon, Freeport

Travelled with family

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful in and out! Wonderful staff catering to our needs! Food and spa was amazing!! I would recommend and I would definitely come back!

Stayed 2 nights in Sep 2024

8/10 Good

Christa

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

N/A

Stayed 4 nights in Sep 2024

10/10 Excellent

Zhahit Sandoval

Travelled with family and small children

10 Sept 2024

Liked: Amenities

The Palms Hotel and Spa was a great place for me and my family to stay. The location by the beach was superb! Also the pool onsite was so much fun for all of us to enjoy!

Stayed 5 nights in Sep 2024

10/10 Excellent

shai

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Extremely nice hotel, clean and beautiful, pool, beach, facilities all top notch, had a wonderful experience, can't wait to go back

Stayed 3 nights in Sep 2024

10/10 Excellent

Fredrik

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

6/10 Okay

Beverly

Travelled with family

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful and the staff are hospitable in every area. The only complaint I have is the room was advertised as a partial ocean view, which I paid extra for, but what I got was a view of the hotel rooftops and palm trees from a window in the room (no balcony). If you focus on the leaves of the palm trees you can barely see some blue behind them in the distance, which I assume was ocean and not sky, but it certainly could not be remotely considered as a partial ocean view. When I complained to the service desk, I was told that I got what I ordered: "a partial ocean view". I guess their definition of "view" and mine are quite different. I actually expected to see the ocean! They did not offer any refund on the upgrade but when I asked for it, they said they would ask the manager and get back to me in a few days. I have not heard anything back. So be forewarned, do not pay extra for "a partial ocean view" because it's false advertising and provides no benefit. Also, be prepared for very expensive food. We ordered a simple lunch with two cocktails and it was over $130.00.

Stayed 1 night in Sep 2024

2/10 Terrible

Adrian

Travelled with family

8 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Adma

Travelled with family and small children

7 Sept 2024

Everything is perfect

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great! Excellent Service. The restaurant in the lobby was amazing with an attentive staff.

Stayed 4 nights in Sep 2024

2/10 Terrible

Adrian

6 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Sep 2024

10/10 Excellent

Lynette

Travelled with group

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely gorgeous property, great restaurant and spa ! I will stay here every time I fly through Miami.

Stayed 1 night in Sep 2024

10/10 Excellent

Sevinj

Travelled with family

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location with a private beach

Stayed 7 nights in Aug 2024

10/10 Excellent

Lazaro

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in Aug 2024

8/10 Good

Fatou, Delray Beach

Travelled with partner

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our 4th time staying at the Palms Hotel. We are locals from South Florida and the Palms has been our go to Miami hotel. We love this hotel for its green and tropical atmosphere. If you are looking for a quiet, relaxing tropical hotel, this is the place for you. My husband and I usually also book massages at Aveda, which is located at the hotel basement and looks beautiful. You can also go to their morning Yoga session located in their beautiful green garden. I gave the hotel 4 stars this time because I was not as thrilled with the food. I felt that the restaurant has gone down, food was not has good as before. We had dinner the first night and it was very disappointing. Especially that the restaurant there is quite pricey. We tried breakfast the next day to see if it would be better but it was not and the bill was overpriced. Besides that, everything was great and the staff was extremely nice and helpful.

Stayed 2 nights in Aug 2024