Marriott Tuxtla Gutierrez Hotel

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Premium bedding, down duvets, in-room safe, desk

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Bar

Spa

Breakfast available

Gym

Laundry

Explore the area

Boulevard Dr. Belisario Domínguez 1195, Col. Santa Elena, Tuxtla Gutierrez, CHIS, 29060

Cana Hueca Park
5 min walk
Joyyo Mayu Park
12 min walk
Plaza Crystal Shopping Mall
16 min walk
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
46 min drive

Room options

Room, 1 King Bed, Non Smoking, City View

City view
Sleeps 2
1 King Bed

Room, 2 Double Beds, Non Smoking, City View

City view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

Club Room, 2 Double Beds

Sleeps 4
2 Double Beds

Room, 1 King Bed, Non Smoking

29 sq m
Sleeps 2
1 King Bed

Club Room, 1 King Bed with Sofa bed

50 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Luxury hotel with 2 restaurants and free valet parking

This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a sauna are onsite. Housekeeping is available on request.

Marriott Tuxtla Gutierrez Hotel offers 210 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 49-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Our customers tell us they can't get enough of the helpful staff at Marriott Tuxtla Gutierrez Hotel. During your stay, you're just a quick walk from Cana Hueca Park. You'll find features like free WiFi in public areas and free valet parking, plus 2 restaurants.

Free WiFi
Free valet parking and self parking
Drinking and dining options include 2 restaurants, a swim-up bar, and a bar/lounge
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym and a sauna
11.1 mi (17.8 km) from Canon del Sumidero National Park and 12.1 mi (19.5 km) from Chiapa de Corzo Plaza
Local-area shuttle service available for a fee

Marriott Tuxtla Gutierrez Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Marriott Tuxtla Gutierrez Hotel. Free self parking and valet parking are available.

This 4.5-star Tuxtla Gutierrez hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Condimento - This restaurant serves breakfast, lunch, and dinner.

La Mansion - This restaurant specializes in international cuisine. Open select days.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Free in-room WiFi has a 3-device limit
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available
Local area shuttle (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 255-255 for adults and MXN 115-115 for children
2 restaurants
1 swim-up bar and 1 bar
Room service available

Restaurants on site

Condimento
La Mansion

Things to do

Children's pool
Fitness centre
Outdoor pool
Sauna
Spa services

Family friendly

Children's pool
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
Conference space
Meeting rooms

Outdoors

Garden

Spa

Massage/treatment rooms
Treatment room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Handrails in stairwells
Lever door handles
Step-free path to entrance
Transfer shower
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Down duvet
Premium bedding

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

49-inch plasma TV
TV channels
Films for purchase

Food and drink

Coffee/tea maker
Free bottled water

Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board
LED light bulbs
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers only
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately MXN 255 to 255 for adults, and MXN 115 to 115 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Free in-room WiFi has a 3-device limit.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Camino Real Hotel Tuxtla Gutierrez

Camino Real Tuxtla Gutierrez

Tuxtla Gutierrez Camino Real

Marriott Tuxtla Gutierrez Hotel

Marriott Tuxtla Gutierrez

Marriott Tuxtla Gutierrez Hotel Mexico - Chiapas

Marriott Tuxtla Gutierrez

Marriott Tuxtla Gutierrez Hotel Hotel

Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez

Marriott Tuxtla Gutierrez Hotel Hotel Tuxtla Gutierrez

Marriott Tuxtla Gutierrez Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

4/10 Poor

Alan

Travelled with family

18 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Hotel was easy to see from the street, very difficult to find the entrance. Property is old, desperately need a renovation. Bath towels first used in the 90's. They popped for king sized pillows, but not pillow cases. Incredible. The room did come with 3 telephones, which no one uses anymore. The staff saved the day. Everyone was efficient and friendly. Everything was clean and functioned properly. We ate at the breakfast buffet twice and it was excellent. Again, personnel first class. All this being said, we will try a different hotel next visit to Tuxtla.

Stayed 2 nights in Sep 2024

8/10 Good

Paulina

13 Sept 2024

Liked: Cleanliness

Stayed 2 nights in Aug 2024

10/10 Excellent

SARA LETICIA

Business traveller

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

4/10 Poor

Delia amparo

Travelled with family

3 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

2/10 Terrible

Angela

Travelled with group

2 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The bathroom was full of mold even the rod that holds the shower curtain was black with mold. This is not something the housekeeping should have to deal with. Waters leaking between the walls of the bathtub. tiles with mold in the junctures. Towels were stained and frayed at the edges. Some had half of the edges.

Stayed 1 night in Aug 2024

4/10 Poor

ALFREDO

30 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

jesus gomez

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lo mejor de tuxtla gutierrez muy buen lugar excelente

Stayed 5 nights in Aug 2024

10/10 Excellent

esteban

Business traveller, Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

8/10 Good

Juan José

1 Aug 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

FERNANDO

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

6/10 Okay

Gonzalo Mendez

Travelled with family, Travelled with family and small children

29 Jul 2024

Liked: Cleanliness, staff & service, amenities

We have been staying at this hotel annually since 2007, back when it was the Camino Real. My husband and I even got married here in 2010. It was and is a beautiful hotel, one of the best in Tuxtla. That being said I am disappointed that on this last visit we noticed the property has really gone down hill. While the breakfast buffet is still one of the best I have ever had, almost everything else seems a bit run down: no towels at the pool, not even on request, not enough clean towels for our room every day, towels received were old and dingy, waterfall and water slide in the pool were not functioning, black marks all over the outside of the hotel, empty fountains in restaurant, broken and inadequate chairs around the pool, dirty windows, escalators not working, shower tile needs regrouting, etc. This is still a great hotel and I would still recommend, however it appears that it is not managed or kept to the same standards as well as it was when it was a Camino Real. I was disappointed with the way it looked and will consider other hotels for future visits.

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go for their pool but not their breakfast

The top floor room was clean with a small combined shower & bath. The pool is relaxing. Supposedly there are pool towels available but none were available all afternoon. We asked 3 employees for pool towels and after a long time, they finally brought a single towel. The top floor breakfast was just barely satisfactory. The breakfast was boxed cereal, coffee, breads, steamed eggs, and other minor items. Other hotels have a much better breakfast.

Stayed 1 night in Jul 2024

6/10 Okay

Diego

25 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Lisette

20 Jul 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

12 Jul 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Gunnar, Salt Lake City

10 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel! Great food! Loved our stay!

Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

9 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 4 nights in Jul 2024

8/10 Good

Vanessa

Travelled with family and small children

8 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel, excellent breakfast buffet, very varied dinner options and room service in reasonable time, its a good option to stay in the center. I'm sorry for the noise in a nightclub from 1:00 am to 4:00 am

Stayed 1 night in Jul 2024