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4.4 out of 5

"Great location, great staff and great service " More

By a verified traveller on Sun 16 Jul 2023

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Deluxe Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms (2AD+2CH)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room (Marina View, Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms (extrabed 4AD+2CH)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Junior Suite, Sea View (Extra Bed 2Ad + 2Ch)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Tivoli Marina Vilamoura. During your stay, you'll be connected to the convention centre and just a quick walk from Vilamoura Beach. Free breakfast, free WiFi in public areas and free valet parking are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar and 4 bars/lounges
  • Take a swim in the indoor and 2 outdoor pools
  • Indulge with hot stone massages, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Vilamoura Marina and 11 minutes from Falesia Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee

Tivoli Marina Vilamoura ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tivoli Marina Vilamoura

Everyone (8) Couples (8) Family (4) Friends (2)
5 out of 5
Great location, great staff and great service

Posted by on 16 Jul 2023

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Comment from Hotel Management

18 Jul 2023 by Hugo Gonçalves | The General Manager

Dear Mr. Roger, Thank you for your preference for the Tivoli Marina Vilamoura and for the wonderful score. We look forward for the opportunity to welcome you back in the future. Kind Regards, Hugo Gonçalves The General Manager

5 out of 5
Excellent hotel services and staff! This is our 8 visit & never disappoints!

Posted by on 20 Sep 2022

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Comment from Hotel Management

21 Sep 2022 by Tivoli Marina Vilamoura

Dear Mrs. Faye, Thank you for your preference for the Tivoli Marina Vilamoura and for assessing your recent stay. We are thrilled to have provided you such a great experience. Looking forward to have the pleasure of welcome you back at Tivoli Marina Vilamoura soon and continue to provide you great moments. Best regards, Hugo Gonçalves The General Manager

1 out of 5
Our stay at the tivoli marina was very disappointing. On arrival there was no water in the bathrooms, the rooms was extremely dusty and to top it off the next morning there was a huge cockroach in the bathroom. When speaking to the manager there was some empathy but really not much understanding I felt. Nothing really done in good gesture apart from moving rooms- to then find a cockroach. I would never return here again or recommend to anyone, there are so many better options in vilamoura. Additionally breakfast could never be right, the order would be wrong everyday and most things cold. Very awful stay. Do not waste your time!!!

Posted by on 20 Dec 2020

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Comment from Hotel Management

21 Dec 2020 by The General Manager Hugo Gonçalves

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We are deeply sorry to know that your experience fell short of your expectations. We truly apologize for having to experience such inconvenience and, although we realize that explanations cannot completely erase the unsatisfying experience, this was an unfortunate isolated incident which do not reflect the usual standard. We have taken note of your comments in order to improve our service and we sincerely hope you will give us the opportunity to welcome you back and provide you a pleasant experience on a next stay. Best regards, The General Manager Hugo Gonçalves

5 out of 5
Lovely hotel ,staff were excellent Lots of help with a smile ,things were a bit different because of COVID like breakfast but it was well organised .plenty of sanitizer around the hotel for you to use . Would definitely stay here again we had a room with the marina veiw which was lovely .

Posted by , from Cardiff uk on 3 Sep 2020

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Comment from Hotel Management

4 Sep 2020 by The General Manager, Hugo Gonçalves

Dear Ms. Lea, Guest comments and suggestions are fundamental for a continuous optimisation of our levels of service, for which reason the Hotel's team would like to thank you for assessing your recent stay. Your lovely words are very rewarding as we work every day to improve our offer and we stay very happy and delighted to read that you had an incredible experience! It would be a pleasure to welcome you back to Tivoli Marina Vilamoura soon. Best regards,

5 out of 5
Everything about this hotel was perfect

Posted by , from Wales uk on 18 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Hugo Gonçalves General Manager

Dear Ms. Nicola, Thank you for your kind feedback regarding your stay with us. We hope to continue earning your trust and providing you with many more memorable holidays in the years ahead. Thank you. Best regards, Hugo Gonçalves General Manager

5 out of 5

Posted by on 5 Sep 2019

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Comment from Hotel Management

7 Sep 2019 by Hugo Gonçalves General Manager

Dear Guest, Thank you for your comments. It will be a pleasure to welcome you back soon. Best regards, The General Manager Hugo Gonçalves

5 out of 5
We stayed in a Puro Beach room which gives you daily access to the Puro Beach poolside of beach. PB is a great place and we thoroughly enjoyed it. Breakfast is good but it’s the only area I have a criticism as it’s a bit like a school canteen, very busy and noisy but it was good quality.

Posted by on 1 Jun 2019

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Comment from Hotel Management

4 Jun 2019 by Hugo Gonçalves General Manager

Dear Guest, Thank you for sharing your recent and lovely stay. It’s extremely valuable for us and we feel warmly flattered to have been able to correspond entirely to your expectations and provide you a fabulous experience at the Hotel and at both Purobeach. We regret that our breakfast did not meet your expectations, we will have your comments in considerations for further improvements. We hope to continue earning your trust and providing you and your family with many more memorable holidays in the years ahead. Best regards, The General Manager Hugo Gonçalves

5 out of 5
Fantastic location. Beautiful hotel. Fantastic facilities, spotlessly clean! 5 stars!

Posted by on 14 May 2019

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Comment from Hotel Management

14 May 2019 by Hugo Gonçalves - General Manager

Dear Guest, Thank you for sharing your recent stay at Tivoli Marina Vilamoura. It’s extremely valuable for us and we feel warmly flattered to have been able to correspond entirely to your expectations and provide you a fabulous experience. Our Team does their best to provide a unique hospitality and we remain at your entire disposal for any further assistance you may intend for necessary and hopefully welcome you back soon in the Hotel. Best regards, The General Manager Hugo Gonçalves

5 out of 5
Fab hotel, 1 minute from beach. Special mention to Jorge who really went above and beyond making us feel at home, and sharing his local knowledge so we could make the most of our visit, always so friendly. Hotel was clean and certainly 5stars

Posted by , from Ireland on 20 Sep 2018

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Comment from Hotel Management

20 Sep 2018 by Jorge Beldade General Manager

Dear Guest, Thank you very much for your lovely review regarding your stay in our Hotel. On behalf of the entire team we would like to let you know that we work every day to provide the best experience to our valued guests. t will be a pleasure to welcome you back in our property to provide you memorable moments. We wait anxiously for you! Best regards,

5 out of 5
Lovely hotel, great facilities and really close to the beach,breakfast was very good

Posted by on 24 May 2018

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Comment from Hotel Management

24 May 2018 by General Manager

Dear Guest, We truly appreciate your lovely comments regarding our delicious breakfast and amazing location. It will be a huge pleasure to welcome you and your family back soon at Tivoli Marina Vilamoura. Best regards, Jorge Beldade General Manager

About the Tivoli Marina Vilamoura

Location Apartado 65, Loulé, 8125 - 401

Property Features

As a guest of Tivoli Marina Vilamoura, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. A business centre and 27 meeting rooms are available. Event space at this hotel measures 4521 square feet (420 square metres) and includes conference space. An indoor pool, a children's pool, and a health club are also featured at the luxury Tivoli Marina Vilamoura. Self parking and valet parking are free. A complete renovation of Tivoli Marina Vilamoura was completed in January 2023. Smoking is allowed in designated areas at this 5-star Loulé hotel.

  • 383 guestrooms or units
  • 4 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 4521 sq ft of conference space
  • 420 sq. m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Loule Station (8.9 km / 5.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Tivoli Marina Vilamoura offers 383 accommodations with minibars and a safe. Rooms open to furnished balconies. LCD televisions are featured in guestrooms. Bathrooms include a shower, dressing gowns, slippers and bidets. This Loulé hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

The Argo Cocktail Bar – On-site bar.

Glee Boutique Café – On-site bar. Open daily.

Pepper’s Steakhouse – This steakhouse only serves dinner. Open daily.

Purobeach Vilamoura – On-site restaurant. Open daily.

24-hour room service is available.

Nearby Activities

A marina and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 40 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 3
  • No rollaway/extra beds available
  • Children stay free
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 40 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marina Tivoli
  • Marina Tivoli Vilamoura
  • Marina Vilamoura
  • Tivoli Marina
  • Tivoli Marina Hotel
  • Tivoli Marina Hotel Vilamoura
  • Tivoli Marina Vilamoura
  • Tivoli Vilamoura
  • Vilamoura Tivoli
  • Vilamoura Tivoli Marina
  • Tivoli Hotel Vilamoura
  • Tivoli Marina Vilamoura Hotel Vilamoura
  • Tivoli Marina Vilamoura Portugal - Algarve
  • Tivoli Marinotel Vilamoura
  • Vilamoura Tivoli Marina Hotel
  • Tivoli Marina Vilamoura Hotel

You should know

  • Pool access available from 9:00 AM to 7:30 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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