Hotel Madrid Tuxtla

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service

Air conditioning

24/7 front desk

Housekeeping

Free WiFi

Restaurant

Explore the area

6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000

Marimba Park
3 min walk
Tuxtla Guitierrez Central Square
7 min walk
Naturalissimo
1 min walk
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
53 min drive

Room options

Down duvets, desk, iron/ironing board, rollaway beds

Quadruple Room

City view
Sleeps 4
2 Double Beds

Triple Room

City view
Sleeps 4
2 Double Beds

Double Room, 2 Double Beds

Sleeps 4
2 Double Beds

Double Room, 1 King Bed

Sleeps 2
1 King Bed

Similar properties

Breakfast included

Parking included

Free WiFi

Restaurant

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Tuxtla Gutierrez with a 24-hour front desk and a coffee shop

Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and 24-hour room service. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.

Hotel Madrid Tuxtla offers 28 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Madrid Tuxtla, you're just a quick walk from Marimba Park. Free WiFi in public areas, a free manager's reception, and a restaurant are available.

Free WiFi
Enjoy a bite to eat at NOVELTY, a coffee shop that serves local cuisine
Services include a concierge, tour or ticket assistance, and luggage storage
Just a 3-minute walk from Marimba Park and 5 minutes by foot from Museo de la Marimba
Airport shuttle service available for a fee

Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Madrid Tuxtla also features tour/ticket assistance, concierge services, and 24-hour room service.

This 3-star Tuxtla Gutierrez hotel is smoke free.

The hotel hosts a free manager's reception daily.

NOVELTY - This coffee shop specializes in local cuisine and serves breakfast only.

24-hour room service is available.

Languages

Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

1 restaurant and 1 coffee shop/cafe
Free daily reception
24-hour room service

Restaurants on site

NOVELTY

Family friendly

Rollaway/extra beds (surcharge)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance

Business services

Computer station

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Accessible airport shuttle
Well-lit path to entrance
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Down duvet
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Free bottled water

Desk
Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Madrid Tuxtla

Children and extra beds

Children are welcome.

Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for MXN 350.0 per night.

Cribs (infant beds) are available for MXN 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: MXN 750 per vehicle (roundtrip, maximum occupancy 4)
Airport shuttle fee per child: MXN 350 (one-way)
Crib (infant bed) fee: MXN 100.0 per day
Rollaway bed fee: MXN 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Hotel Madrid Tuxtla offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

Up to 4 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Hotel Madrid Tuxtla

Madrid Tuxtla

Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas

Hotel Madrid Tuxtla Tuxtla Gutierrez

Madrid Tuxtla Tuxtla Gutierrez

Madrid Tuxtla Tuxtla Gutierre

Hotel Madrid Tuxtla Hotel

Hotel Madrid Tuxtla Tuxtla Gutierrez

Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez

Hotel Madrid Tuxtla Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Jesus Matias

Travelled with group

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

29 Jun 2024

Liked: Cleanliness, amenities

I liked all

Stayed 1 night in Jun 2024

10/10 Excellent

Diva

8 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It is excelent

Stayed 1 night in Jun 2024

10/10 Excellent

Mike

30 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2024

10/10 Excellent

Hugo

1 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great service

Stayed 4 nights in Mar 2024

10/10 Excellent

Ralph

6 Jan 2024

Stayed 1 night in Jan 2024

2/10 Terrible

Fran

14 Apr 2023

Disliked: Amenities

They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.

Stayed 1 night in Apr 2023

10/10 Excellent

SALOMON

3 Jun 2022

Stayed 1 night in May 2022

8/10 Good

SALOMON

22 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2022

10/10 Excellent

Alfonso

6 Apr 2022

Stayed 3 nights in Apr 2022

10/10 Excellent

SALOMON

28 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Good customer service

Stayed 1 night in Mar 2022

10/10 Excellent

FRANCISCO R

21 Mar 2022

Stayed 1 night in Mar 2022

6/10 Okay

Mudar

19 Feb 2022

Stayed 1 night in Feb 2022

8/10 Good

SALOMON

10 Dec 2021

Liked: Property conditions & facilities

Nice hotel

NICE HOTEL, GOOD PRICE, GREAT LOCATION

Stayed 1 night in Dec 2021

8/10 Good

SALOMON

23 Oct 2021

Liked: Cleanliness, staff & service

AC is flooding the room

Everything is great about this hotel, but this time the AC is flooding the room. Do not stay in room 301

Stayed 1 night in Oct 2021

10/10 Excellent

SALOMON

6 Oct 2021

Liked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

19 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

I really enjoyed this hotel and the surrounding area. Very easy to find food, clothes and fun. I will return for sure.

Stayed 1 night in Aug 2021

10/10 Excellent

Martha

Travelled with family

17 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tuxtla Gutierrez

The Hotel was great location and very friendly people. But it is not close to the airport. I booked it thinking it was close to the airport. But I still enjoyed my stay.

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family

8 Jul 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, very helpful and knowledgeable about area and willing to do work to help you find things. Room was great, very clean for Mexico standards. Warm water takes a while, but was some of the best we found in Chiapas. Centrally located. Breakfast restaurant was willing to work with our food needs to help us have something we could eat. We were booked for one night, but ended up staying many nights and returning here again before our flight left.

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner

28 Apr 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, friendly staff, we ended up extending our stay due to plans falling through. The price is very economical! Would definitely stay here again

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

6 Feb 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic and conformable

Basic hotel with all you need for a comfortable shower stay.

Stayed 2 nights in Jan 2021

10/10 Excellent

S

25 Jan 2021

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

3 Sept 2020

Its a dafe place to stay xlm service location of the hotel is perfect everything is nearby

Stayed 1 night in Aug 2020

6/10 Okay

Grant

24 Dec 2019

Liked: Cleanliness, staff & service

Disliked: Room comfort

Average Place for an Average Stay

The hotel is alright for the price. It has been renovated but it is still obvious the building is quite old and hasn’t been well taken care of. The bed was large as was the room. But the towels were cheap and quite uncomfortable. There was also quite a bit of noise periodically through the night. Not on the prettiest or nicest street in Tuxtla either but close to lots of what Tuxtla has to offer, which isn’t a whole lot.

Stayed 1 night in Dec 2019