Hotel CARPE DIEM Tulum by Nah Hotels

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VIP Access

Choose dates to view prices

Dates

January 2025

February 2025

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available

Pool

Housekeeping

Kitchen

Air conditioning

Free WiFi

Explore the area

Av. Tulum Oriente Mz07 Lt19 Tulum Centro, Entre Geminis Sur y Libra Sur, Tulum, QROO, 77760

Dos Aguas Park
8 min walk
Hospital de Tulum
13 min walk
Tulum National Park
2 min drive
Tulum, Quintana Roo (TUY)
41 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Studio

40 sq m
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Loft

80 sq m
City view
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Family Loft

80 sq m
City view
Sleeps 6
1 King Bed and 2 Double Sofa Beds

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

21 Jan - 22 Jan

About this property

Hotel with a rooftop terrace, near Tulum National Park

This smoke-free hotel features an outdoor pool, a rooftop terrace, and self parking. WiFi in public areas is free. Other amenities include barbecue grills.

Hotel CARPE DIEM Tulum by Nah Hotels offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations are furnished with queen sofa beds and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 48-inch flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel CARPE DIEM Tulum by Nah Hotels, you're just a quick walk from Dos Aguas Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace.

Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Self parking available for a fee
Take a swim in the outdoor pool
Amenities include a rooftop deck and a terrace
Just a 2-minute drive from Tulum National Park and a few minutes from Tulum Mayan Ruins

As a guest of Hotel CARPE DIEM Tulum by Nah Hotels, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. Public spaces have free WiFi. Parking is available for a fee.

This 3-star Tulum hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and public transport

Secured covered self parking on site (MXN 120 per stay)
Height restrictions apply for on-site parking

Things to do

Outdoor pool

Family friendly

Dining table
Full-sized fridge
Kitchen
Microwave
Outdoor pool
Sofa bed

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage

Outdoors

BBQ grill(s)
Pool sunloungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only

Mosquito nets
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Down duvet
Premium bedding
Queen sofa bed

Bathroom

Hairdryer (on request)
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

48-inch flat-screen TV
TV channels

Food and drink

Blender
Coffee/tea maker
Cookware/dishes/utensils
Dining table
Electric kettle
Freezer
Kitchen
Microwave
Fridge
Stovetop
Toaster

Access via exterior corridors
Heated floors
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets and service animals are not allowed at Hotel CARPE DIEM Tulum by Nah Hotels

Children and extra beds

Children are welcome.

Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Covered self parking fee: MXN 120 per stay
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property Registration Number EEC170518JC8

We should mention

Pool access available from 8:00 AM to 9:00 PM.
One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Carpe Diem Tulum By Nah Hotels

Hotel CARPE DIEM Tulum by Nah Hotels Hotel

Hotel CARPE DIEM Tulum by Nah Hotels Tulum

Hotel CARPE DIEM Tulum by Nah Hotels Hotel Tulum

Hotel CARPE DIEM Tulum by Nah Hotels Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Carolina Cinca

Travelled with group

5 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Sep 2024

8/10 Good

Travis

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

8/10 Good

Yuk Ching L

5 Aug 2024

Stayed 2 nights in Jul 2024

8/10 Good

Yuk Ching L

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Luis is very friendly and helpful. Communication through whatsapp is easy and almost instant reply. Air condition is good. Roof top swimming pool and sunset view are excellent. Very convenient. Laundry service at the opposite road and cheap. There was plumbing problem in the toilet downstairs but it was resolved promptly. We still have a second toilet to use. Last night of staying (Friday) was bad because of the loud music almost the whole night. Avoid the weekend and you will be fine. Address is wrong. Type the name of the hotel in google map is fine.

Stayed 1 night in Jul 2024

10/10 Excellent

Ramon

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The hotel was clean and the owner was super friendly on the Main Street and everything is there close by never had to use the car we walked all the time

Stayed 2 nights in Aug 2024

6/10 Okay

GILBERTO A

25 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Bien a secas

Les falta un buen anuncio del hotel sobre la calle. Falta de iluminación natural en la habitación. Lo mejor, la ubicación.

Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley

Travelled with partner

26 Jan 2024

Liked: Cleanliness, staff & service

Stayed 8 nights in Jan 2024

8/10 Good

Barbara A

Travelled with group

27 Sept 2023

Liked: Cleanliness

Disliked: Amenities

No one there to let us in. There was a note on the door to call a number and someone would come. A very nice cleaning lady came, gave us our key, told us the code to open the huge steel gate, told us the WiFi password when she showed us the loft. No elevator so we carried our luggage up 4 flights of stairs. Not nearly enough towels and actually no amenities at all except a pool on the roof, but more stairs and I don’t think there was a filtration system for the pool. The hotel loft room was nice. Full kitchen, dining area, living room area with big tv and a half bath. Second floor was the bedroom. Comfortable bed. Full bath. There was only us and one other person in the building. Wasn’t bad at all but could have been better.

Stayed 4 nights in Sep 2023

2/10 Terrible

Christian

Travelled with partner

25 Apr 2023

Disliked: Cleanliness, amenities, property conditions & facilities

The property was not what we assumed. Had to wait 30 minutes in between toilet flushes. There was no soap anywhere. Inside furniture was absolutely filthy. Car wash right beside woke us up with a super loud vacuum. The hotel host was quite nice though!

Stayed 6 nights in Apr 2023

8/10 Good

Rogelio

Travelled with partner

4 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was clean and comfortable. Close to a lot of restaurants down the street and minutes away from the beach. The location on Expedia is wrong, so I would contact the host before booking to get the actual address.

10/10 Excellent

Paul, WEWAHITCHKA

23 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The BEST

Stayed 1 night in Feb 2023

10/10 Excellent

Paul, WEWAHITCHKA

22 Feb 2023

Liked: Staff & service, amenities

Pro, beautiful. Great location. Cons, alittle dirty in some corners. Bathroom vanity is water damaged and smelly with mildew, no hot water in shower. Wifi only works with 1 device not 10 listed

Stayed 1 night in Feb 2023

10/10 Excellent

ALEJANDRA PATRICIA

Travelled with family

14 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities

El personal es muy servicial y las instalaciones muy bonitas, el acceso es seguro y confiable, Carpe Diem es totalmente recomendado

Stayed 3 nights in Feb 2023

10/10 Excellent

Axel

Travelled with family

21 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is amazing option for a nice and easy stay. It’s location it’s amazing and the staff is always at your service. This is the 2nd time I visit and I will keep coming back for sure

Stayed 3 nights in Jan 2023

10/10 Excellent

Miguel

Travelled with group

17 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, nearly stores, bar’s, bike rental, we didn’t use the car !

Stayed 2 nights in Jan 2023

10/10 Excellent

Cheryl

15 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again

Stayed 3 nights in Jan 2023

8/10 Good

Peter

Travelled with partner

9 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pro's: Pool Area Staff Location Con's Noisey road outside Car wash next door which starts at 6.30am

10/10 Excellent

Kinga

Travelled with group

6 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very kind staff . I got 2 reservation for my 3 night stay and she helped us out to stay at the same room at the loft for all 3 night . Absolutely recommended!

Stayed 1 night in Jan 2023

10/10 Excellent

abdulah

Travelled with family

5 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

8/10 Good

Thomas

23 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Large modern rooms, nice rooftop pool but with little shade. No other amenities to comment on, serviced condo rather than a full service. hotel

Stayed 6 nights in Nov 2022

8/10 Good

Adegboyega

26 Sept 2022

Stayed 5 nights in Sep 2022

10/10 Excellent

Axel

6 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the place and the location. It was excellent and quick to get around town and the front desk was very helpful

Stayed 3 nights in Sep 2022

10/10 Excellent

John

Travelled with family

14 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy agradable staff

Stayed 2 nights in Jul 2022

10/10 Excellent

Kunal

27 May 2022

Liked: Staff & service, amenities, property conditions & facilities

Very nice staff and hotel

Stayed 1 night in May 2022

10/10 Excellent

Jocelyn

Travelled with family

16 May 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carpe Diem 10 A Beautiful Loft

Carpe Diem Tulum is a 10/10! My neices and I stayed in the Family Loft..Beautiful..Full Kitchen, 2 pull out beds, and another big bed upstairs..and a really nice size shower in the bathroom upstairs. Karen will welcome you with open arms and is very accommodating. Great location..walking distance to all the restaurants..

Stayed 1 night in May 2022