See all properties

Novotel Liverpool Centre

4.0 star property

Choose dates to view prices

Photo gallery for Novotel Liverpool Centre

Exterior
Fitness facility
Superior Room, 1 Queen Bed with Sofa bed
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

Map
40 Hanover Street, Liverpool, England, L1 4LN
  • Liverpool ONE
    ‪1 min walk‬
  • Merseyside Maritime Museum
    ‪7 min walk‬
  • Cavern Club
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Breakfast, lunch and dinner served

Hotel Indigo Liverpool City Centre by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1011)
The price is €98
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Hotel Indigo Liverpool City Centre by IHG

About this property

Novotel Liverpool Centre

Eco-certified hotel with a fitness center and a steam room
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a steam room, and 24-hour room service. Housekeeping is available on request.
Novotel Liverpool Centre offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Novotel Liverpool Centre. During your stay, you're just a quick walk from Royal Albert Dock. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Ropewalks Bar and Kitchen
  • To-go breakfast served daily for a fee
  • Wired Internet for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the central location and the clean accommodations
  • Steps from Liverpool ONE and 8 minutes by foot from Royal Albert Dock
  • Dogs welcome for a fee (restrictions apply)
Novotel Liverpool Centre offers its guests a steam room and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 8 meeting rooms, and coworking spaces are available. The eco-certified Novotel Liverpool Centre also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10 AM.
Ropewalks Bar and Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (GBP 10.50 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (GBP 24 per day); discounts available; booking required

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10 AM: GBP 18 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Ropewalks Bar and Kitchen

Things to do

  • Billiards/pool table
  • Fitness centre
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Coworking spaces
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 18 per person
  • Fee for in-room wired internet: GBP 10.50 per 24-hour period (rates may vary)
  • Nearby parking fee: GBP 24 per day (328 ft away)
  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Liverpool Centre
Novotel Liverpool Centre
Novotel Liverpool Centre Hotel
Novotel Liverpool Hotel
Novotel Liverpool Centre Hotel
Novotel Liverpool Centre Liverpool
Novotel Liverpool Centre Hotel Liverpool

Novotel Liverpool Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 1010 reviews
Rating 8 - Good. 328 out of 1010 reviews
Rating 6 - Okay. 110 out of 1010 reviews
Rating 4 - Poor. 31 out of 1010 reviews
Rating 2 - Terrible. 27 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jayshree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Nov 2024

8/10 Good

Lee

Stayed 1 night in Nov 2024

6/10 Okay

Liza

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

RE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for seeing the sights
Nice friendly and helpful staff. Clean and good room. Very quiet - unfortunately the restaurant was too quiet although the fish pie on the night we dined in was excellent. Great position and will definitely stay again when I come next year with my husband.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Comfort and Convenience: Novotel Liverpool
During my recent stay at the Novotel, I experienced a wonderfully tranquil environment. The staff were both accommodating and attentive, ensuring a pleasant experience throughout my visit. My room was meticulously clean and comfortable, and I thoroughly enjoyed utilizing the gym facilities. Additionally, the hotel's location proved ideal for shopping and exploring the vibrant city of Liverpool. I look forward to returning on my next visit to the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs better customer service
Great central location. Good pool and breakfast selection. Not pleased about the lack of housekeeping as we were staying for 2 nights. We raised this at reception but NO action was taken. Also, service at reception is extremely slow. We checked in online but it still takes ages when you get there.
Stayed 2 nights in Oct 2024

6/10 Okay

Lakhvir

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, not the greatest hotel
The rooms were very dull. The remotes for the tvs were not working, toilets were in bad shape. Overall not really what was adveristed
Stayed 2 nights in Nov 2024

2/10 Terrible

Zahid

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location with a car park right next door, everything is in walking distance . The room was clean and had plenty of storage space. The pool was nice but would advise booking before you stay as the only time slot available was 5pm when we got there which wasn’t an ideal time with kids.
Stayed 2 nights in Oct 2024

6/10 Okay

Julian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fast check in. Smart looking hotel. Very convenient for all of Liverpool centre. We didn’t use the swimming pool or the restaurant. Our room number was 420. BEWARE. If your room is facing the Q Park carpark, you can look forward to a Home Bargains delivery truck pulling up beneath the hotel from around 0630 every day. Then it’s nothing but crash bang crash. It is so loud and that’s with the window closed too. This was very disappointing and would certainly stop me staying here again
Stayed 2 nights in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

Amanda

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We discovered this hotel 5 years ago and absolutely loved it! We've stayed since then as the location is perfect and the pool is great. This was our third visit and it was very disappointing. Not one bit of maintenance or upkeep has been done since we stayed in 2019 and our bathroom was disgusting. Mouldy and the shower screen leaked. The air con unit was not ones of the digital ones and the first night we nearly boiled alive. The next night we opened the window the tiny fraction we're allowed to and had it on the temperature we were told to by the receptionist and at least got some sleep. Unfortunately our room wasn't serviced despite me telling Reception this at 3.30 and them saying they would tell Housekeeping. When we returned at 10pm, it still hadn't been done and I had to go down to Reception to tell them as no one was answering the phone (there were two of them there in the back room). I was brought clean towels and more tea and milk and when the Receptionist brought them up I told him about the air con unit and showed him the bathroom. He apologised and said he could see about moving us to a different room but it was late and we leaving in the morning so it wasn't worth it. It would have been nice to have been offered something for the issues we had.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Stayed 1 night in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mishal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekender
Great location for a Liverpool weekender. Convenient for the shops and restaurants.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Fine for short stay.
All ok for a 1 night stay. In general the hotel could do with abit of an update. My room ( 815 ) had plaster peeled off the inside window frame and there were stains on the carpet in the bedroom and grout on the floor in the toilet. Thecrestvof the room and facilities was clean. However, the pool and sauna area was adequate. Breakfast is sufficient. Much appreciated the later check out time compared with other hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024