Hotel Blanco Tulum

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Dates

December 2024

January 2025

Hot stone massages, deep-tissue massages, Swedish massages, massages

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Breakfast available

24/7 front desk

Spa

Housekeeping

Pool

Explore the area

Av. Coba entre gama oriente y asteroide, Tulum, QROO, 77760

Tulum National Park
11 min walk
Dos Aguas Park
16 min walk
Hospital de Tulum
2 min drive
Tulum, Quintana Roo (TUY)
9 min drive

Room options

Deluxe Room

26 sq m
Sleeps 2
1 King Bed

Superior Room

30 sq m
City view
Sleeps 4
2 Queen Beds

Presidential Room

53 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel with a rooftop terrace, near Tulum Mayan Ruins

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.

Hotel Blanco Tulum offers 40 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch Smart televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

During your stay at Hotel Blanco Tulum, you're just a quick walk from Hunab Lifestyle Center. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.

Free WiFi
Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance, and luggage storage
Onsite recreation includes bike rentals
11 minutes by foot from Tulum National Park and a 4-minute drive from Gran Cenote
Airport drop-off shuttle service available for a fee

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and spa services are also featured at Hotel Blanco Tulum.

This 3.5-star Tulum hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.

Hotel Blanco Tulum has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: USD 15 per person
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar

Things to do

Bike rentals
Table football
Outdoor pool
Spa services

Conveniences

Lift
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Outdoors

Garden
Outdoor entertainment area
Rooftop terrace

Spa

Massage - deep-tissue
Massage - hot stone
Massage - Swedish

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Lift door width (centimetres): 80
Front entrance ramp
Well-lit path to entrance
Wheelchair-accessible pool
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)

Communal living room
Mosquito nets
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Down duvet

Bathroom

Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

32-inch smart TV
TV channels

Food and drink

Free bottled water

Desk chair
Guidebooks/recommendations
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Local maps
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Blanco Tulum

Children and extra beds

Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 2.50 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 15 per person
Airport shuttle fee: USD 100 per vehicle (maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Apple Pay

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Hotel Blanco Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

This hotel caters to LGBTQ+ guests.
Pool access available from 9:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children 18 years old and younger aren't allowed at this property.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Guests may experience noise disturbance due to nearby construction work.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Blanco Tulum Hotel

Hotel Blanco Tulum Tulum

Hotel Blanco Tulum Hotel Tulum

Hotel Blanco Tulum Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Poor

Georges

27 Feb 2024

Disliked: Cleanliness, staff & service

A nightmare… avoid !!!

The attitude of the two girls at the reception of this hotel extremely disappointed me. When I arrived I wanted to go to the bathroom and they sent me to the 3rd floor and the elevator didn't even work. To finally open a WC available a few steps away in reception. Also, on the second day I had a problem with one of their very used bikes…..And they tried to make it look like it was me who broke the bike….I noticed an attitude negative towards them, instead of trying to solve the problem. They practically accused me that I was the one who broke the bike! the room is old and there were women's black hairs on the floor… the TV doesn't work well… A nightmare! avoid!!!

Stayed 2 nights in Feb 2024

8/10 Good

Luis Agustín Sancha

19 Feb 2024

Liked: Staff & service, property conditions & facilities

Some areas of The hotel are still in under construction and the streets around are the same and there is no parking lot you have to park on the street

Stayed 6 nights in Feb 2024

10/10 Excellent

Jasmin N

31 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2024

6/10 Okay

Bernardo

3 Jan 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Dec 2023

4/10 Poor

Suesia

Travelled with partner

3 Dec 2023

Disliked: Staff & service, amenities, property conditions & facilities

Broken bathroom tap, construction on the hotel side makes a terrible noise. Full of mold throughout the hotel and inside the rooms there are some areas with mold. The location is great for anyone interested in going to the cenotes. Tulum does not have public beaches so if you want to go to the beach it is better to choose a hotel by the sea.

Stayed 6 nights in Nov 2023

2/10 Terrible

Malaika

20 Nov 2023

Stayed 3 nights in Nov 2023

2/10 Terrible

Amber

16 Sept 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Absolutely terrible.

Stayed 5 nights in Sep 2023

10/10 Excellent

James

15 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2023

6/10 Okay

deshani

12 Jun 2023

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Jun 2023

8/10 Good

Sasha, Delmas

30 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I stayed in Hotel Blanco Tulum for my bithday and I had an amazing time!! Hotel was clean, the room had AC and was right the way I wanted it. The staff was really nice and accomodating. They made a very nice surprise for me on my day and they added a very personal touch. The bartender, Lucas, made very good drinks ant the pool was very relaxing. As a solo woman traveler I felt safe and it's a very important aspect of my trip. I struggled a little with communicating with the staff since I am not fluent in spanish.

Stayed 3 nights in May 2023

6/10 Okay

Ariana

Travelled with group

13 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Locación buena, sin embargo tomar MUY en cuenta que el hotel está junto a un bar/restaurante y todas las noches son super ruidosas. Frente al local hay un supermercado y varios lugares de comida para visitar. Es necesario rentar ATV, scooter o auto para conocer las zonas.

2/10 Terrible

Jazmin

5 Mar 2023

Stayed 3 nights in Mar 2023

10/10 Excellent

Danyely

Travelled with group

25 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was so nice! they made my stay enjoyable. I traveled with the worst people to tulum and the staff here made me feel so welcome. The food was so good too and the drinks had me not caring how much I was getting burned in the rooftop pool hahaha. Only thing is I wish the pool closed later. I felt so safe here and the security guard was also so nice! I’ll be back!

4/10 Poor

Giulia

1 Feb 2023

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Disappointing, look somewhere else.

This stay was really disappointing, for the location, cleanliness, and staff. First, the pictures (especially those of the pool area), make you think of a much wider and peaceful place than it actually is. Secondly, the bed sheets in the room had stains, the towel I was given for the swimming pool also had stain, and the towels in the room had stains as well! Moreover, only one of the three girls I spoke to at the reception could speak a decent English. One of them, in the morning, seemed like she still had to fully get up: I told her that I would like to get and pay for breakfast, and she took 1/2 minutes without saying anything nor looking at me, to then show me on her phone a Google translation saying "Breakfast is not included in your stay", and I had to improvise Spanish to let her understand I was willing to pay to add it. Last but not least, I knew my checkout was at 12pm. Since no one knocked at my door, I was still in the room at 12:15, obviously ready to leave. I got a reminder call from reception, and I went there immediately to check out. There, the girl, (in Spanish!) informed me that I would have had to pay 200 pesos for a late check out, which of course I did not accepted and she then said it was fine. Overall the stay was disappointing and the staff I met unprepared.

Stayed 1 night in Jan 2023

10/10 Excellent

Jose

Travelled with partner

22 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Muy limpio excelente servicio a la entrada de Tulum frente a supermercado no tiene estacionamiento, acogedora pequeña área de alberca en el techo

Stayed 1 night in Nov 2022

2/10 Terrible

Lucinda

24 Oct 2022

Stayed 4 nights in Jan 2022

4/10 Poor

Guillermo

Travelled with group

4 Aug 2022

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Near where I wanted to be, elevator not working, pool not that clean, hear shooting outside and hotel recommend to stay in hotel that day, didn’t feel safe

Stayed 2 nights in Jul 2022

8/10 Good

Tracy

Travelled with partner

10 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was helpful and friendly. Rooms were cute, bed was really firm tho.

Stayed 5 nights in Jun 2022

10/10 Excellent

John

Travelled with group

28 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location in Tulum with a bar, restaurant, rooftop pool, and less than 5 minute drive to everything. Easy parking with a convenient Chedraui superstore across the street. Staff are amazing at this property!

Stayed 1 night in Jun 2022

10/10 Excellent

Dorian

28 Jun 2022

Stayed 1 night in Jun 2022

10/10 Excellent

Sarah

19 Jun 2022

Stayed 1 night in Jun 2022

10/10 Excellent

Ruth

Travelled with group

12 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really loved our stay here. Staff was absolutely wonderful! Supermarket across the road which was very convenient and location was between city centre and beaches so we were pretty happy! :)

Stayed 7 nights in May 2022