8/10 Good
Fred
Travelled with family
16 Nov 2024
Liked: Cleanliness, amenities
When I checked in the lobby was noisy and the music was loud making it hard to hear the check-in clerk. When I entered the room there was a very strong chemical odor. I also noticed there was no shower curtain or rod in the bathroom, the door to the room would not self close/lock, and the thermostat was not working. After attempting to correct the issues and 4-5 discussions with the staff, they assigned us to another room. That room was very nice. I also checked in at check-in time on Thursday but had to come back on Saturday after 12 noon to obtain weekly parking pass. What we found out is this is a way for the vacation club staff to try to get you to consider hearing their sales pitch.
Likes- cleanliness, friendliness, resort fee only if you use the beach chairs/umbrellas/etc., no charge just for using pool chairs and towels. Hotel restaurant was good and there were plenty of beach bars/restaurants in very close walking distance. Beach was clean, just a few steps from the resort and approximately 1.25 miles long end to end. Room was spacious, bed was comfortable, and kitchen had just about everything you would need. Good value for the location.
Dislikes- Beach sand was very soft and not conducive to long walks (but was a good workout). Tiki bar could use more than 1 server at pool. Room A/C units are very loud causing the need to adjust tv volume. $10 per day parking fee.
Even with the issue with check-in issues, we were pleasantly surprised and pleased with our stay.
Fred
Stayed 7 nights in Nov 2024