Hotel Riu Vallarta - All Inclusive - Reviews, Photos & Rates

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Dates

December 2024

January 2025

On the beach, sun-loungers, beach towels, beach massages

5 bars/lounges, swim-up bar, poolside bar

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive

Bar

Breakfast included

Spa

Gym

Pool

Explore the area

Av. de los Cocoteros s/n, Lote LL-Cond-Maestro FI, Nuevo Vallarta, NAY, 63732

Nuevo Vallarta Beach
2 min drive
Flamingos Golf Club
4 min drive
Playa Bucerias
12 min drive
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
24 min drive

Room options

Minibar, in-room safe, laptop workspace, blackout curtains

Double Room (M)

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room (U)

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room (E)

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-CAN)

Sleeps 4
1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

30 sq m
Sleeps 6
2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (B2C-CAN)

Sleeps 6
2 King Beds OR 4 Double Beds

Double Room (B2C-CAN)

Sleeps 4
1 King Bed OR 2 Double Beds

Family Room (B2C-CAN)

Sleeps 5
2 Queen Beds and 1 Double Bed

Junior Suite (B2C-CAN)

Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CAN)

Sleeps 2
1 King Bed

Suite, Ocean View (B2C-US)

Sleeps 2
1 King Bed

Double Room (B2C-US)

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (C)

34 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

69 sq m
Sleeps 2
1 King Bed

Family Room (U)

39 sq m
Sleeps 5
1 King Bed, 1 Twin Bunk Bed, 2 Double Beds and 1 Double Sofa Bed

Family Room (L)

39 sq m
Sleeps 5
2 Queen Beds and 1 Double Bed

Double Room (C)

30 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (C)

30 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Family Room (C)

39 sq m
Sleeps 5
2 Queen Beds and 1 Double Bed

Standard Double Room, Connecting Rooms (L)

Sleeps 6
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (M)

69 sq m
Sleeps 2
1 King Bed

Suite, Ocean View (L)

69 sq m
Sleeps 2
1 King Bed

Double Room, 2 Bedrooms (U)

30 sq m
Sleeps 6
4 Double Beds OR 2 King Beds

Double Room, Connecting Rooms (C)

30 sq m
Sleeps 6
2 King Beds OR 4 Double Beds

Junior Suite (M)

30 sq m
Sleeps 4
2 Double Beds

Double Room, Partial Sea View (M)

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Room (B2C-US)

Sleeps 5
2 Queen Beds and 1 Double Bed

Suite, Ocean View (U)

69 sq m
Sleeps 2
1 King Bed

Double Room, 2 Bedrooms (B2C-US)

Sleeps 6
4 Double Beds OR 2 King Beds

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel Riu Vallarta - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools

Catch some rays at the beach or spend the day relaxing at Hotel Riu Vallarta - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.

Hotel Riu Vallarta - All Inclusive offers 678 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Our customers tell us they can't get enough of the helpful staff at Hotel Riu Vallarta - All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Free breakfast, free WiFi in public areas, and free self parking are available.

Free buffet breakfast served daily
Free WiFi
Free self parking
The 4 restaurants, swim-up bar, and poolside bar offer choices for drinking and dining
Take a swim in the 4 outdoor pools
Indulge with facials, manicures and pedicures, or Swedish massages at Renova Spa
Services include free supervised childcare, dry cleaning/laundry, and tour or ticket assistance
Onsite recreation includes a gym, a sauna, and fitness classes
Guests have great things to say about the beach and the restaurant
7 minutes by foot from Bay of Banderas and a 2-minute drive from Nuevo Vallarta Beach

Hotel Riu Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Vallarta - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a sauna. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, spa services, and multilingual staff are also featured at the family-friendly Hotel Riu Vallarta - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Don Rafael - This buffet restaurant serves breakfast, lunch, and dinner.

Kulinarium - This restaurant serves dinner only. Open daily.

Nirvana - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Il Gusto - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

La Boheme - Onsite bar. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limo/town car service

Food and drink

Free buffet breakfast available daily 7 AM–10:30 AM
4 restaurants
5 bars/lounges, 1 swim-up bar and 1 poolside bar
Coffee/tea in a common area

Restaurants on site

Don Rafael
Kulinarium
Nirvana
Il Gusto
La Boheme

Things to do

4 outdoor pools
Fitness classes
Cycling
Bike storage
Children's pool
Fitness centre
Full-service spa
Motorised watercraft
Playground
Sauna
Shopping
Surfing/body boarding
Volleyball
Windsurfing

Family friendly

4 outdoor pools
Children's pool
Free supervised childcare
Corner/local shop
In-room childcare (surcharge)
Playground
Snack bar/deli

Conveniences

ATM/banking services
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Outdoors

Beach loungers
Beachfront location
Pool umbrellas
Vegetable garden

Spa

Aromatherapy
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - Swedish
Massage/treatment rooms
Sauna
Hot tub
Steam room

Accessibility

This property does not have any lifts

100% renewable energy
Beach towels
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan

Bathroom

Eco-friendly toiletries
Private bathroom
Shower
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Bulk dispenser for toiletries
Electrical adapters/chargers
Energy-saving switches
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Riu

Riu Vallarta All Inclusive All-inclusive property

Riu Vallarta

Riu Vallarta All Inclusive

Vallarta Riu

Riu Vallarta Hotel Nuevo Vallarta

Riu Vallarta Nuevo

Riu Vallarta All Inclusive

Hotel Riu Vallarta - All Inclusive Nuevo Vallarta

Hotel Riu Vallarta - All Inclusive All-inclusive property

Hotel Riu Vallarta - All Inclusive Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Jose

Travelled with family

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved it

Stayed 3 nights in Sep 2024

10/10 Excellent

Kristin

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel, Atlanta

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very nice and helpful, and the room was nice and clean. The beach was nice as well as the pools.

Stayed 6 nights in Sep 2024

10/10 Excellent

Julian Lopez, Los Angeles

Travelled with family

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The stay at riu vallarta was lovely. The staff and cleanliness of hotel is top notch.

Stayed 5 nights in Sep 2024

10/10 Excellent

May Rafols, Milpitas

Travelled with partner

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was happy with the property. Everyone was very nice and welcoming.

Stayed 5 nights in Sep 2024

10/10 Excellent

Alfonso

Travelled with partner

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked everything specially the beach, personal very professional.

Stayed 10 nights in Aug 2024

4/10 Poor

Rafael

15 Sept 2024

Disliked: Cleanliness

Stayed 5 nights in Sep 2024

6/10 Okay

Daniel

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

8/10 Good

JUAN RAYMUNDO

14 Sept 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Sep 2024

6/10 Okay

zavier

Travelled with group

14 Sept 2024

Liked: Staff & service, property conditions & facilities

The food is not good and the restrooms are not open all the time and the liquor is cheap

Stayed 5 nights in Sep 2024

10/10 Excellent

Rudolf

13 Sept 2024

Stayed 6 nights in Aug 2024

4/10 Poor

Antonio

Travelled with partner

12 Sept 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

-No room service -Very limited availability of Shrimp -Fine cuts (Ribeye), Terrible -Salmon was terrible, no taste. -No Shuttle -Far from shopping -Buffet was same food everyday, very limited -Refrigerador bar filled every 2 days - Optional a la carte restaurants, 1 or 2 closed on a daily basis. I paid for them all to be available -Orange juice was actually Punch, terrible -No variety of fine meats or Lobster -Once food ordered, it took over 1/2hr. To bring the food. -Overall Bad experience, cheap food, never to return.

Stayed 3 nights in Sep 2024

2/10 Terrible

Yvette

Travelled with family, Travelled with family and small children

12 Sept 2024

Disliked: Staff & service, property conditions & facilities

Worse hotel. Stayed in many Riu hotels. This has been the worse so far. The reception staff are fine but Managers are very unprofessional, rude, and absolutely not helpful. Would not stay here again! Would not recommend at all.

Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2024

6/10 Okay

Angelica Sofia

11 Sept 2024

Stayed 4 nights in Sep 2024

8/10 Good

EVELIN YANETH

11 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

8/10 Good

Jose

11 Sept 2024

Stayed 7 nights in Aug 2024

2/10 Terrible

Dyana

Travelled with family

10 Sept 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed at this property for the Labor Day weekend. The higher level staff (Supervisors and Managers) were absolutely unprofessional. I have stayed in multiple Riu locations but this was the worse. The front desk staff were very rude, food was disgusting, the place was very old, ceiling was peeling in the lobby. The last night that we were there, at 1:30am the emergency alarms sounded and there was a spanish announcement which of course we did not understand. They never announced anything in English which you would expect in a majority tourist resort and English is a universal language.We all walked to the lobby and no one was there to announce what the emergency was. We had no choice to return to our room and wait to see what happened. Very unprofessional!

Stayed 4 nights in Aug 2024

8/10 Good

Imelda

9 Sept 2024

Stayed 5 nights in Sep 2024

10/10 Excellent

Jennifer

9 Sept 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Sep 2024

8/10 Good

Inna

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious, nicely decorated. Large rooms, contemporary design. Comfortable beds, large bathrooms, new appliances. Beautiful territory, very green. A little crowded at the pools, but there is enough place for everyone. Nice beach and easy access to ocean swimming.

Stayed 5 nights in Aug 2024

10/10 Excellent

Luis Alfonso

8 Sept 2024

Stayed 8 nights in Aug 2024

8/10 Good

Jennifer

Travelled with family and small children

8 Sept 2024

Liked: Cleanliness, staff & service, amenities

I liked our view and the amenities but disliked no room service but it still Didn’t dampen our opinion on the resort. Very nice pools, good beach access, delicious drinks and food.

Stayed 5 nights in Aug 2024

10/10 Excellent

Sergio

Travelled with family, Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was incredible! Not only is this a truly all-inclusive experience, but the staff is amazing! The dining options were extensive, the pools and beach were clean! The service is outstanding! I would not hesitate to book with them in the future, thank you for such a hassle free and wonderful time!

Stayed 5 nights in Sep 2024

8/10 Good

Graciela

Travelled with family and small children

8 Sept 2024

Liked: Cleanliness, staff & service

The pros: they have daily entertainment that is actually fun for everyone in the family. Kids are welcomed to the night shows and events. The area is safe and I’d encourage folks to leave the resort to see nearby towns and eateries. About 40 min to PV via car. Lots of taxis and Ubers if you don’t want to rent. Clean, consistent, lots of pools and right on the beach. The not great: this is nit picky but it’s a bit dated. Not terribly so but it’s obviously a refurbished hotel. Still nice accommodations if you know that up front. The other thing is the food. I usually don’t like staying at all inclusive because I like to explore the cuisine of a country so the buffet style food was like eating at any buffet in the US. The options were basically the same every day and that got boring. And like most buffets, food was bland. No one got sick, which I guess is the draw for folks that worry about eating abroad. Lastly, pools were HOT. Like I was getting into a hot tub. I’m guessing they just get solarized from the sun because even the beach water was very warm. We still got in anyway so you do get used to the temp. Overall, a nice resort that is in a safe and nice area. But try some food out of the resort for some delicious food.

Stayed 3 nights in Aug 2024