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Norfolk Towers Paddington Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norfolk Towers Paddington Hotel

Club Twin Room
Front of property
Lobby sitting area
Hallway
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
34 Norfolk Place, London, England, W2 1QW
  • Hyde Park
    8 min walk
  • Cafe Panache
    1 min walk
  • Paddington Underground Station
    4 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Double Room

In-room safe, desk, blackout curtains, soundproofing

Club Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Single Beds

Room amenity

Executive Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Twin Room

In-room safe, desk, blackout curtains, soundproofing

Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

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The price is €197
for 1 room
includes taxes & fees
2 Jan - 3 Jan
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About this property

Norfolk Towers Paddington Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Norfolk Towers Paddington Hotel offers 87 accommodations with laptop-compatible safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Norfolk Towers Paddington Hotel's great location. During your stay, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Norfolk Towers Paddington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This London hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
Norfolk Towers Paddington Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: GBP 11.00 for adults and GBP 11.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is available by reservation only and cannot be requested after check-in.
Breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 7.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.00 for adults and GBP 11.00 for children
  • Crib (infant bed) fee: GBP 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Norfolk Paddington Towers
Norfolk Paddington Towers Hotel
Norfolk Towers
Norfolk Towers Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel Hotel
Norfolk Towers Paddington Hotel London
Norfolk Towers Paddington Hotel Hotel London

Norfolk Towers Paddington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 207 out of 693 reviews" "
Rating 8 - Good. 294 out of 693 reviews" "
Rating 6 - Okay. 114 out of 693 reviews" "
Rating 4 - Poor. 47 out of 693 reviews" "
Rating 2 - Terrible. 31 out of 693 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lorraine

Stayed 3 nights in Sep 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was fantastic just a few minutes walk from Paddington station and loved the close proximity to Hyde Park. Heaps of food places nearby & convenience store right across the road from hotel. A quiet street & safe location. I would definitely stay again.
Stayed 8 nights in Sep 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great spot just round corner from paddington station breakfast was nice although the room was bit small overall was great would stay here again
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very convienent to Paddington Tube. Best part was the afternoon tea they offer..
Stayed 2 nights in Aug 2024

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, efficient and very helpful. The room was very clean - breakfast was very enjoyable with a good mix of foods and beverages. I will certainly be booking in there again on my next visit to London.
Stayed 1 night in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia

Travelled with group
Disliked: Cleanliness, staff & service
The location was great, and generally the room was nice - quite spacious by London standards. However, cleanliness left a lot to be desired. On the day of check in, my sheets had a blood stain on it. I reported this to the front desk and when I returned to my room in the evening, the sheet was still there. The night employee had to get a new sheet and try to make it himself (since housekeeping had gone home). He also told me to speak with the manager in the morning - I did, and showed pictures of the blood stain, and there was never any follow up from the manager. We also noticed that when they clean your room, they don't change the sheets - they only make the bed and bring new towels. Several times new pillowcases were left on top of our suitcase. But then why not just change them? Additionally, if this matters to you - the rooms don't really come with deadbolts that you can lock when you're inside.
Stayed 10 nights in Aug 2024

10/10 Excellent

Cortney

Stayed 1 night in Aug 2024

2/10 Terrible

Jasleen

Disliked: Cleanliness, staff & service, room comfort
Worst hotel in London.
Raj the trainee was completely rude when arriving extremely poor customer service skills. Staff seem like they’re there to not offer any help or welcoming to the hotel. No manners at all. No information about breakfast so we missed that. Room wasn’t big enough for one person let alone two. TB didn’t work. Only good thing was the cleanliness of the room Would not recommend at all to anybody.
Stayed 1 night in Aug 2024

10/10 Excellent

Hoi Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very clean and close to Paddington station. Highly recommended!
Stayed 3 nights in Jul 2024

8/10 Good

ShihChun

The location is convenient, checkin is efficient and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room- a bit tight. But bed super comfortable, had a lift and bathroom really modern with large towels.
Stayed 5 nights in Jul 2024

8/10 Good

JENNIFER L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place, no guest laundry facilities.
It was a very nice place to stay. The rooms was comfortable and the staff were friendly. The only problem was that it did not have a guest laundry, which was one of the reasons I selected it. Hotels.com said it did, although after reviewing the hotel website it did not indicate.
Stayed 5 nights in Jul 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Cerys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel; clean and homely rooms with everything you need plus a fridge. Good bathroom size. The hotel was brilliantly refurbished and up to date. Nice breakfast selection. Only criticism was that we had to go outside to get into the other building and that we were on the lower ground floor so no natural light. Would definitely stay here again for the location and value for money.
Stayed 2 nights in Jul 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

JUAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything
Stayed 3 nights in Jun 2024

8/10 Good

DIANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. The staff were good, the bar man was especially friendly. The room was the smallest room we’ve ever stayed in and was in the lower ground floor meaning that the window had no view or daylight coming in. It looked out directly into the room next door which meant we were unable to open the blind. There was also a frequent rumble noise in the bedroom. It sounded like it could be coming from the underground train…? Not sure what it was. We did get used to it though but at first it was quite unnerving
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Close to Paddington Station, easy to get to popular locations. Highly recommend.
Stayed 5 nights in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 1 night in Jul 2024

4/10 Poor

Mike

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room in basement was horrible. V0ery noisy, wouldve mafe a better closet
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good hotel close to Paddington
Great service from staff. Clean rooms and comfy beds. Twin room a bit small though.
Stayed 2 nights in Jul 2024

2/10 Terrible

Diane

Disliked: Property conditions & facilities
Most disgusting “ suite” ever
The room booked as a suite had old tatty table and chairs. The view from the windows was a pile of plastic pallets from one and a metal steps from the other. Worst hotel room I’ve ever seen
Stayed 1 night in Jul 2024

4/10 Poor

Andrea

Disliked: Staff & service, amenities, property conditions & facilities
You trade off the convenience of the location for an utterly small room with a tiny bathroom you can barely get in or out of when the door is opened. Desk staff is utterly unhelpful.
Stayed 5 nights in Jun 2024

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