Norfolk Towers Paddington Hotel

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Dates

February 2025

March 2025

Combined shower/bathtub, free toiletries, hair dryer, towels

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service
Bar
24/7 front desk
Housekeeping
Laundry

Explore the area

34 Norfolk Place, London, England, W2 1QW

Hyde Park
‪8 min walk‬
Kensington Gardens
‪9 min walk‬
Marble Arch
‪14 min walk‬
London (LHR-Heathrow)
‪42 min drive‬

Room options

Basic Single Room

Sleeps 1
1 Twin Bed

In-room safe, desk, blackout curtains, soundproofing

Club Double Room

Sleeps 2
1 Double Bed

Executive Double Room, 1 Double Bed

Sleeps 3
1 Double Bed

Executive Twin Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Suite

Sleeps 3
1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Club Twin Room

Sleeps 2
2 Twin Beds

Similar properties

Free WiFi
Air conditioning
Breakfast available
24/7 front desk

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Hotel with a 24-hour front desk, a short walk to Hyde Park

This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Norfolk Towers Paddington Hotel offers 87 accommodations with laptop-compatible safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Norfolk Towers Paddington Hotel's great location. During your stay, you're just a quick walk from Hyde Park. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Full breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
Within a 10-minute walk of Hyde Park and Kensington Gardens

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Norfolk Towers Paddington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This London hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Norfolk Towers Paddington Hotel has a restaurant on site.

Room service (during limited hours) is available.

Languages

Arabic, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Full breakfast available for a fee daily 7 AM–10 AM: GBP 11.00 for adults and GBP 11.00 for children
1 restaurant
1 bar
Room service available

Family friendly

Laundry facilities
Fridge
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

26-inch flat-screen TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle
Fridge

Connecting rooms available
Desk
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Breakfast is available by reservation only and cannot be requested after check-in.

Breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 18 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for GBP 7.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 11.00 for adults and GBP 11.00 for children
Crib (infant bed) fee: GBP 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Norfolk Paddington Towers

Norfolk Paddington Towers Hotel

Norfolk Towers

Norfolk Towers Hotel

Norfolk Towers Paddington

Norfolk Towers Paddington Hotel

Norfolk Towers Paddington

Norfolk Towers Paddington Hotel Hotel

Norfolk Towers Paddington Hotel London

Norfolk Towers Paddington Hotel Hotel London

Norfolk Towers Paddington Hotel Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Charmaine

13 Nov 2024

Disliked: Property conditions & facilities

Needs improving

Walls were thin, could hear lots of noise from other rooms all night. Check in was slow

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

4 Nov 2024

Disliked: Amenities

Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

8/10 Good

Lucy

Business traveller

27 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Check in: Friendly and efficient Room: Quiet and comfortable room. Room and en-suite were small but ok for me as a solo traveller. Location: a short walk from Paddington Station.

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

21 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel & just a short walk from Paddington station. Staff friendly & attentive I've already booked a third stay in December. Breakfast is first class dont miss it.

Stayed 1 night in Oct 2024

6/10 Okay

DIANA

15 Oct 2024

Stayed 4 nights in Oct 2024

6/10 Okay

HUSSAIN

11 Oct 2024

The property clean but the rooms very narrow ....i book for 2 person only stay in hotel 1 person

Stayed 5 nights in Oct 2024

10/10 Excellent

Katherine, Waterdown

Travelled with partner

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient place to stay when having to catch the Heathrow Express or just jump on the tube to get around London. Comfortable and clean.

Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

3 Oct 2024

Stayed 1 night in Aug 2024

8/10 Good

Renata

Travelled with partner

2 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel, our room was a little tight. Bathroom could feel more spacious with outward opening door. Overall had a good stay.

Stayed 2 nights in Sep 2024

8/10 Good

Katy

Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

2/10 Terrible

Lorraine

18 Sept 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Anna

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The location was fantastic just a few minutes walk from Paddington station and loved the close proximity to Hyde Park. Heaps of food places nearby & convenience store right across the road from hotel. A quiet street & safe location. I would definitely stay again.

Stayed 8 nights in Sep 2024

10/10 Excellent

sharon

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was in a great spot just round corner from paddington station breakfast was nice although the room was bit small overall was great would stay here again

Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Travelled with partner

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and very convienent to Paddington Tube. Best part was the afternoon tea they offer..

Stayed 2 nights in Aug 2024

10/10 Excellent

Graham

Travelled with group

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were friendly, efficient and very helpful. The room was very clean - breakfast was very enjoyable with a good mix of foods and beverages. I will certainly be booking in there again on my next visit to London.

Stayed 1 night in Aug 2024

8/10 Good

Terry

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia

Travelled with group

26 Aug 2024

Disliked: Cleanliness, staff & service

The location was great, and generally the room was nice - quite spacious by London standards. However, cleanliness left a lot to be desired. On the day of check in, my sheets had a blood stain on it. I reported this to the front desk and when I returned to my room in the evening, the sheet was still there. The night employee had to get a new sheet and try to make it himself (since housekeeping had gone home). He also told me to speak with the manager in the morning - I did, and showed pictures of the blood stain, and there was never any follow up from the manager. We also noticed that when they clean your room, they don't change the sheets - they only make the bed and bring new towels. Several times new pillowcases were left on top of our suitcase. But then why not just change them? Additionally, if this matters to you - the rooms don't really come with deadbolts that you can lock when you're inside.

Stayed 10 nights in Aug 2024

10/10 Excellent

Cortney

25 Aug 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Jasleen

14 Aug 2024

Disliked: Cleanliness, staff & service, room comfort

Worst hotel in London.

Raj the trainee was completely rude when arriving extremely poor customer service skills. Staff seem like they’re there to not offer any help or welcoming to the hotel. No manners at all. No information about breakfast so we missed that. Room wasn’t big enough for one person let alone two. TB didn’t work. Only good thing was the cleanliness of the room Would not recommend at all to anybody.

Stayed 1 night in Aug 2024

10/10 Excellent

Hoi Yan

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel, very clean and close to Paddington station. Highly recommended!

Stayed 3 nights in Jul 2024

8/10 Good

ShihChun

29 Jul 2024

The location is convenient, checkin is efficient and friendly.

Stayed 1 night in Jul 2024

10/10 Excellent

Naomi

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room- a bit tight. But bed super comfortable, had a lift and bathroom really modern with large towels.

Stayed 5 nights in Jul 2024

8/10 Good

JENNIFER L

Travelled with family

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute place, no guest laundry facilities.

It was a very nice place to stay. The rooms was comfortable and the staff were friendly. The only problem was that it did not have a guest laundry, which was one of the reasons I selected it. Hotels.com said it did, although after reviewing the hotel website it did not indicate.

Stayed 5 nights in Jul 2024