Several incidents occurred that took away from our enjoyment of this property. First, upon entering the house, we saw shattered glass all around the place. A glass panel in the loft had broken before we arrived. Glass was in the great room and the master bedroom including in the sofa and the master bed. I immediately called Carol and she said that she would send Marcos out to deal with it. Marcos came pretty quickly. Later the police showed up and then the cleaning person. The place was crawling with people , so we had to go out to eat for dinner. That was taken care of and Carol did not charge us for that day. The next day, we noticed that there were dead bugs everywhere. They were in the trash cans, the toilets, the showers and in the corners of every room. Carol offered to send Marcos out to clean them up, but I had already done that myself, because my daughter was so grossed out by the shear amount of dead bugs there were. As I thought about the glass and the bugs it made me wonder about when was the last time someone actually cleaned the place. It was obvious that it had not been recently, or the cleaning people would have taken care of the glass and the bugs. Then, 4 days into our trip, we were awakened by the noise of a dump truck and a front loader on our beachfront. They were dumping sand onto the property. By the next day, we realized that this project would make it very difficult for us to access the beach in front of us. We chose this house because of its easy access to the beach. The sand that was dumped created an 8 foot drop to the gulf front. Our group consisted of 2 70+ year olds with knee problems, a 40 year old with muscular dystrophy, an 8 year old with a broken arm and a 2 year old. The drop off made it very difficult to go to and from the house from the beach. The workers claim that all the owners were made aware of this project. Carol claims she did not know when it was to take place. All in all, the view was beautiful, but the house is not conducive to having small children or anyone with any physical limitations.