Collection o hotel Marvic

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk

Housekeeping

Air conditioning

Free WiFi

Explore the area

144 Calle 44, Playa del Carmen, QROO, 77710

Mamitas Beach
3 min walk
Playa del Carmen Main Beach
6 min walk
Quinta Avenida
9 min walk
Playa Del Carmen, Quintana Roo (PCM)
10 min drive

Room options

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Standard Room, 2 Double Beds

13 sq m
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed

13 sq m
Sleeps 2
1 King Bed

Deluxe Studio Suite, 1 Double Bed

13 sq m
Sleeps 2
1 Double Bed

Deluxe Studio, 1 King Bed

13 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

13 sq m
Sleeps 2
1 King Bed

Superior Twin Room, 2 Double Beds

13 sq m
Sleeps 4
2 Double Beds

Exclusive Studio, Multiple Beds

13 sq m
Sleeps 8
2 Double Beds and 1 King Bed

Similar properties

Pool

Spa

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel with a 24-hour front desk, a quick walk to Mamitas Beach

An outdoor pool, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance, and wedding services are onsite. Change of towels is available on request.

Collection o hotel Marvic offers 28 air-conditioned accommodations with safes and coffee/tea makers. Tempur-Pedic beds feature down comforters and premium bedding. 42-inch Smart televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

Collection o hotel Marvic's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a roundtrip airport shuttle (surcharge).

Free WiFi
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance, and luggage storage
Guests have great things to say about the location and the helpful staff
Just a 3-minute walk from Mamitas Beach and 6 minutes by foot from Playa del Carmen Main Beach
Airport shuttle service available for a fee

As a guest of Collection o hotel Marvic, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Collection o hotel Marvic also features concierge services, express check-in, and a front-desk safe.

This 3.5-star Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Things to do

Outdoor pool

Family friendly

Outdoor pool
Soundproofed rooms

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Outdoors

Pool sunloungers

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Lift door width (centimetres): 200
Well-lit path to entrance

Communal living room
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Down duvet
Heating
Hypo-allergenic bedding
Premium bedding
Tempur-Pedic bed

Bathroom

Dressing gowns
Free toiletries
Hairdryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

42-inch smart TV
Satellite channels

Food and drink

Coffee/tea maker

Free local calls
In-room massage
Iron/ironing board
Phone
Safe
Soundproofing
Turndown service
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Collection o hotel Marvic

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Collection o hotel Marvic offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

Pets and service animals are not allowed on site.

Property is also known as

Marvic Hotel

OYO Marvic Hotel

Marvic Hotel Boutique

Collection O Marvic Del Carmen

Collection o hotel Marvic Hotel

Collection o hotel Marvic Playa del Carmen

Collection o hotel Marvic Hotel Playa del Carmen

Collection o hotel Marvic Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Celeste

Travelled with family and small children

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it!

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with pets

21 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

WALKABLE TO EVERYTHING. CUTE AND QUIET. SERVICE ANIMAL FRIENDLY!

Stayed 2 nights in Jun 2024

10/10 Excellent

Tzvi

19 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Marvic hotel and their staff are amazing! Stayed two nights near the end of my trip or else I would have longer. Staff is really friendly. My room was clean and everyday they came in cleaned the room. Lots of great restaurants, bars and shops less than five minute walk. The beach is less than ten minute walk. I definitely recommend staying at the Marvic

Stayed 2 nights in Jun 2024

8/10 Good

Deborah

14 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Steven

30 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2024

10/10 Excellent

Cesar Orlando

Travelled with family

29 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2024

4/10 Poor

juvenal, SHILLIMGTON

Travelled with family

4 Apr 2024

Liked: Cleanliness

Disliked: Amenities

tienen muchas reglas,quieren cobrar por todo, ami me cobraron 60 pesos por que ensucie una tualla con mango. a otra persona le cobraron por que un nino tiro soda en el piso. la escusa que usan es de que la persona que limpia le toma mas tiempo limpiar.las camas parese ser que son de piedra.

Stayed 5 nights in Mar 2024

10/10 Excellent

Myrna Alejandra

Travelled with group

1 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El staff fue muy amable en recepción y también las personas que nos atendieron en el turno de la noche, el hotel es muy limpio y me gustó mucho el área de regadera, es muy amplia y el agua sale a excelente presión.

Stayed 1 night in Mar 2024

10/10 Excellent

Brittany

Travelled with family

24 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great hotel if you are planning to stay off resort in Mexico. My mother is a snowbird and my sister and I went to visit her for a week so we decided to stay somewhere near her and close to 5th avenue. This place smelt amazing, the pool was very clean and the staff were so friendly and helpful. Our toilet had broke mid week and so they moved us to a bigger and nicer room for free. So accommodating! Would 11/10 stay here again.

Stayed 7 nights in Mar 2024

8/10 Good

Sophie

Travelled with family

23 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Canadians

My brother and I stayed for a week and we enjoyed this hotel very much. The service was great, the rooms very clean, daily a maid came to change our towels and make our beds. The kitchenette was an added bonus as we were able to make some meals a few times in-house. We were fortunate to have to pool all to ourselves every time we used it and it was very clean. There is even a view to the sea from the rooftop sitting area. Close to everything : beach - shops - restaurants etc. We will definitely keep this hotel in mind if we return to Playa del Carmen. Thank you.

Stayed 7 nights in Mar 2024

2/10 Terrible

Robert

21 Mar 2024

Disliked: Cleanliness, staff & service

NOT as represented in photos, then no refund!

We were extremely disappointed by the state of the Marvic hotel vs what was presented to us in the photos on hotels.com. As can be seen in the photos: Cracked, rotting wood with nails sticking up on the pool deck. Many, many tiles missing and sharp all along the edge of the pool and on the floor of the pool. Only three chairs next to the pool. When we up to sit at the pool - two were taken and we can't sit on the wood deck because of the poor state of the wood. Mold in the shower at the edges and at the corner of the vanity. Towels were not only old and ragged, they were stained in several places. Cumulatively, this was too much for us. After having been checked in for only 2 hours we tried to get our money back and were told by both hotels.com and the Marvic that it was not possible since we didn't cancel before we checked in. How could we possibly know the state of cleanliness and upkeep prior to checking in? We took our lumps and checked into another hotel immediately. Very, very disappointed in both hotels.com and the Marvic.

Stayed 7 nights in Feb 2024

10/10 Excellent

Cesar Orlando

Travelled with group

13 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2024

10/10 Excellent

Keylee

4 Mar 2024

Stayed 4 nights in Feb 2024

2/10 Terrible

Aurora

1 Mar 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The property could be great but the services they list aren’t always working. Internet wasn’t working the entire time and penalized my stay and costed me extra to go elsewhere. The water doesn’t always come out, and not hot

Stayed 3 nights in Feb 2024

6/10 Okay

michael harry james

17 Feb 2024

Disliked: Property conditions & facilities

The location was good, close to shops and restaurants. Its just a place to sleep, clean up and go explore.

Stayed 7 nights in Feb 2024

8/10 Good

Sujata

14 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is quite nice however the front of the building is noisy at night and the back is much quieter after midnight when the live music stops. The staff are helpful. However, there is. O English television stations available and that is a must have for many.

Stayed 8 nights in Feb 2024

4/10 Poor

Ana

Travelled with family

12 Feb 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was in poor conditions, dirty and with a kitchen I did not ask for. The cleaners did not clean the room and left the garbage from the previous guests. The staff was useless and unable to address or improve the stay. The bedsheets were disgusting and the bathroom had dirt all over the place. The room had a window that faced a wall and felt claustrophobic.

Stayed 2 nights in Feb 2024

10/10 Excellent

Kinga

Travelled with family, Travelled with group

30 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I haven’t find any upgrade. They gave a room on a main floor very close to the lobby

Stayed 1 night in Jan 2024

10/10 Excellent

Klaus

27 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

The hotel was located within easy walking distance to restaurants and coffee shops. The beach was about 5 minutes away, so very walkable. The suite itself had no view, the window faced into the building next door about 5 feet away, but it also blocked any noise from the street. Would stay again.

Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Travelled with partner

6 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Every member of the staff was so friendly kind and super helpful.the best . Studio was super ,quiet, good kitchen location location

Stayed 1 night in Dec 2023

4/10 Poor

Amine

3 Jan 2024

Hot'hell

Hotels.com promoted a room with balcony & thats why we took it. The room had no balcony, they gave us a room with window facing a wall (6 feet away). The bathroom smells sewage because the plumbing was done poorly. Cleaning lady came to clean, she never flushed the hair my gf left on purpose to see if they'd clean! 3rd day, we left on an excursion at 5am when we came back at 22h45 the room was upside-down the same way we left it. No clean towels, smelly bathroom, no room service done! The lady at the front desk was helpful, she tried to help which was appreciated but it was not worth the money i paid for...

Stayed 4 nights in Dec 2023

2/10 Terrible

Lynn-Bencia

1 Jan 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2023

10/10 Excellent

Janet

Travelled with partner

26 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is so special because of the style used in the planing of the suites. The staff is not pretentious, but simply kind caring welcoming and truly caring about your comfort. The rooftop pool area is very usable and nice but they are in the process of renovating so not perfect. The neighborhoods is quiet because it is at the northern part of 5 th avenue. Still close to the action if you want to walk a few blocks. The neighborhood is in transition boho chic. In a few years we won’t be able to afford to stay here..haha, but seriously. The best beach stretch for walking is one block away. The real people of playa are here along with the expats who are here for winter. Eclectic crowd. Lots of doggies in the surf.Mexicans love there dogs. So do we. Cheers!!

Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Travelled with partner

24 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice staff really helpful. Our room’s coffee machine was broken and they got another right away.We were short on forks and knives but got some very soon after our request. Our coffee mugs were both cracked so maybe dishes need to be checked for chips etc Layout of unit great . Good mattress . Would stay longer . All rooms don’t have balconies ,you must request a room with one if important for you to have one. Super neighborhood, quiet and more a regular atmosphere not like busier part of 10th Avenue. Would come back.

Stayed 1 night in Dec 2023

10/10 Excellent

Leah

17 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed alone for 2 nights. The price was right! Cute rooftop pool, very walkable to shopping beaches and restaurants in the area. Felt safe, clean and had all the basic amenities you need, friendly helpful staff as well

Stayed 2 nights in Dec 2023