Mahekal Beach Front Resort & Spa

4.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas
On the beach, white sand, sun-loungers, beach umbrellas
Premium Beach House (Palapa) | Beach/ocean view
Gym
Premium Bungalow

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Bar

Explore the area

Map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    2 min walk
  • Playa del Carmen Main Beach
    2 min walk
  • Quinta Avenida
    8 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Run of House

  • 21 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Ocean View Palapa

  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Ocean View

  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Premium Bungalow

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

The Oasis

  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Oasis Palapa

  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Garden View

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Garden View Palapa

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

Mahekal Beach Front Resort & Spa

Family fun on the beach, with 5 outdoor pools, near Mamitas Beach
Catch some rays at the beach or spend the day relaxing at Mahekal Beach Front Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of the shopping around Mahekal Beach Front Resort & Spa. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include 5 outdoor pools, 3 restaurants, and 3 bars.
  • Enjoy Mexican cuisine with garden views at Cocina, one of the property's 3 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools or soak in the spa tub
  • Treat yourself to manicures and pedicures, reflexology, or facials at Revive
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, yoga classes, and a playground
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Mamitas Beach and 8 minutes by foot from Quinta Avenida
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Mahekal Beach Front Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. This beach hotel also offers a spa tub, a fitness center, and a terrace.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.
Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Parking and public transport

  • On-site parking available only on request
  • Off-site parking within 16 ft (USD 10 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 27 for adults and USD 27 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Cocina
  • Las Olas
  • Fuego Restaurante y Bar
  • Agave
  • Itzi Pool Bar

Things to do

  • 5 outdoor pools
  • Arcade/games room
  • Beach yoga
  • Bike rentals
  • Bike tour information
  • Bike parking
  • Billiards/pool table
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Playground
  • Scuba diving
  • Shopping
  • A hot tub
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Books
  • Communal living room
  • Couples dining
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Games
  • Mosquito nets
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Christmas Day (25 December) Gala Dinner per adult: USD 120
  • Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Nearby parking fee: USD 10 per day (16 ft away)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mahekal Beach Front Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1004 reviews" "
Rating 8 - Good. 155 out of 1004 reviews" "
Rating 6 - Okay. 84 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 48 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

dana marie

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Mehmet Togan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 6 nights in Sep 2024

10/10 Excellent

JANET

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very attentive. The accommodation on the beach was spectacular although one night there was loud noise coming from a local nightclub that disturbed our sleep but that was only one night. The food was exceptional and in one restaurant changed each night. Plenty of pools to lounge by and it was very secure with security guards on the beach and at each entrance. The one downside was that some gym equipment need replacing. Overall I would go again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mahekal was amazing. My wife and I loved it and we're definitely coming back to Mahekal.
Stayed 4 nights in Sep 2024

8/10 Good

Norman

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Apparently our room was an upgrade - the floor had a slope to it that I have never seen before in a property. Going to the bathroom in the darkness was outright dangerous. I paid everything online...or so I thought. When I got there we were charged a "resort" fee. Didn't I pay for the resort online ? This is nothing more than theft, and something you can't get out of since you are already at the resort. The gym: ok, the rusty equipment mostly worked. The treadmill gave up on me and wouldn't go above 2.7mph, gradually winding down by itself to about 2.4mph after a few minutes. The TV gave up too, buffering constantly. That's the tv in the gym because there are no tv's in the rooms. I suspect not to give you peace but more likely because the reception seems really poor. Neighborhood really noisy, every night of the week.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2024

10/10 Excellent

Kelly P

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I just returned from my second stay at Mahekal Beach Resort, and it’s truly magical. I stayed for a week in September 2023 and again this past week, and it's the only all-inclusive resort I'd return to again and again. Sophia at the front desk made check-in seamless, taking time to explain the property map and dining options. Eli at Concierge was incredibly helpful, ensuring our reservations and room service were perfect all week. The on-site dining is exceptional—Fuego was our favorite, especially their wood-fired steak and vegetables! The breakfast buffet was vibrant and expansive, and Ignacio, our breakfast waiter, started each day with a welcoming smile. The spa is fantastic; Elana gave me a wonderful coconut scrub and massage. Gilberto, our room-service waiter, was fast and efficient, and Armando brought sunshine to every interaction. The staff made this place feel like home. They greeted us by name and were always friendly. Even the security guards were warm and made us feel safe. I highly recommend Mahekal Beach Resort for a relaxing, oceanfront vacation on a beautiful property. It’s a place you’ll want to return to time and again.
Stayed 7 nights in Sep 2024

2/10 Terrible

Edgar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location, including the beach area an closeness to the Tulum ruins was great. The place not good at all, if you don’t have a car, it would be extremely hard to get in and out of the hotel, taxis are very expensive, there’s no other option. They have military people searching your luggage for access, you’re not allowed to bring any type of drinks from outside, which means you’d have to buy everything from them, even water and prices are pretty high, 5 star resort prices at a 1 star hotel, first and last time for me
Stayed 2 nights in Sep 2024

10/10 Excellent

hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, friendly staff easy acces to the beach and restaurants, goodd location
Stayed 4 nights in Sep 2024

10/10 Excellent

Francisco, West Covina

Stayed 5 nights in Aug 2024

2/10 Terrible

Lidice

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Stayed 3 nights in Aug 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at Mahekal. The property is beautiful, peaceful, and very well maintained. The stag was incredible the entire time. They were very attentive and friendly and very personable. The only thing that we didn’t like, or could I say wish was a little better, was the showers in the rooms. The fixtures were outdated and the water pressure was very low. Hard to rinse off your entire body. Especially for my wife and trying to wash her hair and get the shampoo and conditioner out. But seriously…overall we would definitely go back and stay with Mahekal. Absolutely beautiful resort.
Stayed 4 nights in Sep 2024

8/10 Good

Xanthe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and facilities and rooms were clean and nice. Food was only ok given the price
Stayed 5 nights in Sep 2024

10/10 Excellent

Jekaterina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time back and it is still one of our favourites! Amazing property, excellent location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
An Unforgettable Stay at Mahekal Beach Resort
We recently stayed at Mahekal Beach Resort in Playa del Carmen, and it was an absolute dream. We booked the Oceanfront Casita, #36, which came with a private balcony and a plunge pool, offering stunning views of the ocean. The room was spacious, well-maintained, and beautifully decorated with authentic Mexican charm. What truly made our stay exceptional was the outstanding service. From check-in to check-out, the staff went above and beyond to make sure we were comfortable and had everything we needed. They were attentive, friendly, and always willing to offer helpful tips for exploring the area. The location was perfect—just the right distance away from the bustle of Fifth Avenue. It was close enough to walk to the shops and restaurants when we wanted to, but far enough for a peaceful and relaxing experience by the beach. If you’re looking for a serene, beautiful getaway with top-notch service and stunning oceanfront accommodations, Mahekal Beach Resort is the place to be. We can’t wait to return!
Stayed 4 nights in Sep 2024

10/10 Excellent

Raechel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Edith Suzanne, Albany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay and the manager made sure that if I had a problem she made it right! I will be returning!
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Vianey, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks Alan
Alan was super helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we arrived we were treated like royalty. Super friendly and welcoming. We will be returning. Such an awesome experience.
Stayed 5 nights in Sep 2024

6/10 Okay

Jose martin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed in Palace, Occidental, Iberostar and Mia Reef Isla Mujeres resorts which were all inclusive hotels and they had more to offer than Mahekal for the price and not being all inclusive sorry but its not worth it. I received my two rooms 40 minutes late with no explanation there were mouse droppings on my bed and the hotel is small and not much too offer. I don't recommend this place to anyone
Stayed 6 nights in Jan 2024