Mahekal Beach Front Resort & Spa

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VIP Access

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Dates

February 2025

March 2025

5 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas

Premium Beach House (Palapa) | Beach/ocean view

On the beach, white sand, sun-loungers, beach umbrellas

Couples treatment room(s), hot tub, body treatments, hydrotherapy

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub

All-inclusive

Explore the area

38 St And The Beach, Playa del Carmen, QROO, 77710

Mamitas Beach
‪2 min walk‬
Playa del Carmen Main Beach
‪2 min walk‬
Quinta Avenida
‪8 min walk‬
Playa Del Carmen, Quintana Roo (PCM)
‪11 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, down duvets, Select Comfort beds, minibar

Run of House

21 sq m
Resort view
Sleeps 3
1 Double Bed

Ocean View Palapa

21 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Queen Beds

Ocean View

21 sq m
Ocean view
Sleeps 3
1 King Bed OR 2 Queen Beds

Premium Bungalow

30 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

The Oasis

21 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

The Oasis Palapa

21 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Garden View

21 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

Garden View Palapa

21 sq m
Sleeps 3
1 King Bed OR 2 Queen Beds

Similar properties

Pool
All-inclusive
Spa
Free WiFi

for 1 room

includes taxes & fees

21 Feb - 22 Feb

About this property

Family fun on the beach, with 5 outdoor pools, near Mamitas Beach

Catch some rays at the beach or spend the day relaxing at Mahekal Beach Front Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request.

Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of the shopping around Mahekal Beach Front Resort & Spa. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include 5 outdoor pools, 3 restaurants, and 3 bars.

Enjoy Mexican cuisine with garden views at Cocina, one of the property's 3 restaurants and 3 bars/lounges
Cooked-to-order breakfast served daily for a fee
Take a swim in the 5 outdoor pools or soak in the hot tub
Treat yourself to aromatherapy, hot stone massages, or facials at Revive
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym, bike rentals, and a playground
Guests have great things to say about the overall condition of the property and the beach
Steps from Mamitas Beach and 8 minutes by foot from Quinta Avenida
Airport shuttle service available for a fee
Cats and dogs welcome for a fee (restrictions apply)

Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Mahekal Beach Front Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. This beach hotel also offers a hot tub, a fitness center, and a terrace.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.

Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included

Basic alcoholic beverages included

In-room minibar (some restrictions)

Dining and beverage availability limited at one or more venues

Land activities

Bicycling

Fitness facilities

Entertainment

Onsite entertainment and activities

Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 27 for adults and USD 27 for children
3 restaurants and 1 coffee shop/cafe
3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
Room service available

Restaurants on site

Cocina
Las Olas
Fuego Restaurante y Bar
Agave
Itzi Pool Bar

Things to do

5 outdoor pools
Arcade/games room
Beach yoga
Bike rentals
Bike tour information
Bike parking
Billiards/pool table
Fitness centre
Free beach club
Full-service spa
Playground
Scuba diving
Shopping
A hot tub
Yoga classes

Family friendly

5 outdoor pools
Arcade/games room
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

Ballroom
Banquet hall
Front-desk safe
Gift shop/newsstand
Library
Reception hall

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Conference centre
Meeting rooms - 3

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Free pool cabanas
Outdoor furniture
Pool sunloungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Spa open daily
Hot tub
Treatment room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
No lift (single-level property)
Smooth flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 119
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Beach towels
Books
Communal living room
Couples dining
Designated smoking areas (fines apply)
Fireplace in reception
Games
Mosquito nets
Romance packages available
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Down duvet
Hypo-allergenic bedding
Premium bedding
Select comfort bed

Bathroom

Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Food and drink

Espresso maker
Minibar

Access via exterior corridors
Desk
Desk chair
Free local calls
Guidebooks/recommendations
Individually decorated
Individually furnished
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Turndown service
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.

The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets: USD 30.25 per accommodation, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 20 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per night
Christmas Day (25 December) Gala Dinner per adult: USD 120
Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
Resort fee: USD 35 per accommodation, per night

The resort fee includes:

Beach loungers
Bicycle storage
Fitness center access
In-room bottled water
In-room coffee
In-room safe
Lending library access
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
Airport shuttle fee: USD 302 per person (roundtrip)
Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
Pet fee: USD 30.25 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100

Safety features at this property include a fire extinguisher, window guards, and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Mahekal Beach Front Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Pool access available from 7:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal

Mahekal Beach

Mahekal Beach Playa del Carmen

Mahekal Beach Resort

Mahekal Beach Resort Playa del Carmen

Mahekal Resort

Mahekal Beach Hotel Playa Del Carmen

Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico

Shangri La Caribe Hotel

Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Olivia

Travelled with partner

8 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were super friendly and made our trip enjoyable. The resort was clean and relaxing. We loved the location and the ability to walk to the restaurants. Our room was beautiful and the view was stunning. Great boutique stay.

Stayed 5 nights in Oct 2024

2/10 Terrible

kesha marie, SILVERDALE

2 Nov 2024

Stayed 7 nights in Oct 2024

6/10 Okay

Jeffrey, Concord

Travelled with partner

30 Oct 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Over all the resort was not bad, that is if you want to unplug. Rooms do not have TVs and very limited space for storing your clothes. The restaurants at the resort are good, not great, but good. Unless you are going to a buffet table service is painfully slow. My biggest issue is the booking and final payment. The resort claims they had no record of my first payment (one night), and Expedia said it is collected by the Resort. Expedia has told me they have tried to contact the Resort but are not answering their calls or emails. On top of that, the resort took had me pay the full amount in addition an incidental when I checked in, that is fine. But when I checked out they cleared my credit card for full amount and kept the incidental. When I tried to talk with the resort they just gave me a bunch of BS, so I have now disputed the charges with my credit card company as I have the receipts to prove what the resort should have charged at check out.

Stayed 3 nights in Oct 2024

10/10 Excellent

Mariela Valbuena

Travelled with family

28 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Le service a été excellente ainsi que l’accueil et le check-out avec le servicie de 24h. Merci beaucoup à Virgilio por le maintenance de la chambre. Nous voudrions remarquer l’attention de toutes les hôtesses et les serveurs, en especial celle de Braiian au bord de la plage au restaurant El Fuego.

Stayed 8 nights in Oct 2024

8/10 Good

Eric

26 Oct 2024

Stayed 5 nights in Oct 2024

10/10 Excellent

susan

Travelled with partner, Travelled with group

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location very friendly and helpful staff will definitely be visiting again

Stayed 7 nights in Oct 2024

10/10 Excellent

Yenis

Travelled with family and small children, Travelled with pets

26 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful

Stayed 4 nights in Oct 2024

10/10 Excellent

Fadi

26 Oct 2024

Stayed 5 nights in Oct 2024

6/10 Okay

Youssef

Travelled with group

25 Oct 2024

Phone problems, Wi-Fi didn’t work well

Stayed 5 nights in Oct 2024

8/10 Good

Adrian

24 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2024

10/10 Excellent

Jessie, Temple

18 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Travelled with family and small children

18 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is very nice, food in fuego was amazing.

Stayed 4 nights in Oct 2024

10/10 Excellent

Jessie, Temple

Travelled with partner

17 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is incredible. We’ve stayed other places in playa but we liked this one best so far. Our palapa was on the beach and close to one of the resort restaurant/bar. Staff was great. Friendly and accommodating. There’s shops, bars and restaurants across the street to walk to. We will stay here again. It was a great time! Thank you all!

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with partner, Travelled with group

17 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was amazing and beyond friendly! Everyone was accommodating and the wedding we attended was beyond amazing!

Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

15 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay at Mahekal. Beautiful location and property, loved our Garden Palapas room, the beach and pools, delicious fresh food. The property is a lush oasis near the lively areas of 38th St and 5th Ave where there are many restaurants, should you choose to eat outside the resort. A bit humid for northerners to get used to, but that was the climate in early October and the a/c and fan in our room were good. There was some confusion with Expedia as to whether the resort fees were included (do confirm before booking), but thanks to Leonardo at Expedia for making it right. Above all, we want to especially thank the great staff at Mahekal - Enrique, Sophia, Guillermo, Wilbert, Ysmael, Daniel and everyone else who helped us to have such an enjoyable stay. Hope to return to this magical place which we can highly recommend.

Stayed 8 nights in Sep 2024

10/10 Excellent

Cassie

14 Oct 2024

Stayed 4 nights in Sep 2024

10/10 Excellent

Fernando

13 Oct 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie

9 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved my ocean view

Stayed 3 nights in Sep 2024

8/10 Good

dana marie

4 Oct 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Sep 2024

10/10 Excellent

Mehmet Togan

Travelled with group

4 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay

Stayed 6 nights in Sep 2024

10/10 Excellent

JANET

Travelled with group

2 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were amazing and very attentive. The accommodation on the beach was spectacular although one night there was loud noise coming from a local nightclub that disturbed our sleep but that was only one night. The food was exceptional and in one restaurant changed each night. Plenty of pools to lounge by and it was very secure with security guards on the beach and at each entrance. The one downside was that some gym equipment need replacing. Overall I would go again.

Stayed 4 nights in Sep 2024

10/10 Excellent

Juan Pablo

Travelled with partner

1 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mahekal was amazing. My wife and I loved it and we're definitely coming back to Mahekal.

Stayed 4 nights in Sep 2024

8/10 Good

Norman

Travelled with partner

29 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Apparently our room was an upgrade - the floor had a slope to it that I have never seen before in a property. Going to the bathroom in the darkness was outright dangerous. I paid everything online...or so I thought. When I got there we were charged a "resort" fee. Didn't I pay for the resort online ? This is nothing more than theft, and something you can't get out of since you are already at the resort. The gym: ok, the rusty equipment mostly worked. The treadmill gave up on me and wouldn't go above 2.7mph, gradually winding down by itself to about 2.4mph after a few minutes. The TV gave up too, buffering constantly. That's the tv in the gym because there are no tv's in the rooms. I suspect not to give you peace but more likely because the reception seems really poor. Neighborhood really noisy, every night of the week.

Stayed 5 nights in Sep 2024

10/10 Excellent

Jean

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 10 nights in Jun 2024

10/10 Excellent

Kelly P

Travelled with group

29 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

I just returned from my second stay at Mahekal Beach Resort, and it’s truly magical. I stayed for a week in September 2023 and again this past week, and it's the only all-inclusive resort I'd return to again and again. Sophia at the front desk made check-in seamless, taking time to explain the property map and dining options. Eli at Concierge was incredibly helpful, ensuring our reservations and room service were perfect all week. The on-site dining is exceptional—Fuego was our favorite, especially their wood-fired steak and vegetables! The breakfast buffet was vibrant and expansive, and Ignacio, our breakfast waiter, started each day with a welcoming smile. The spa is fantastic; Elana gave me a wonderful coconut scrub and massage. Gilberto, our room-service waiter, was fast and efficient, and Armando brought sunshine to every interaction. The staff made this place feel like home. They greeted us by name and were always friendly. Even the security guards were warm and made us feel safe. I highly recommend Mahekal Beach Resort for a relaxing, oceanfront vacation on a beautiful property. It’s a place you’ll want to return to time and again.

Stayed 7 nights in Sep 2024