Iberostar Waves Paraíso Beach - All Inclusive - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

All-inclusive

Pool

Hot tub

Spa

Gym

Explore the area

Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710

Playa Paraiso Golf Course
5 min walk
El Museo
8 min walk
ADO Terminal Alterna Playa del Carmen
19 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
34 min drive

Room options

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Poolside

36 sq m
Sleeps 1
2 Double Beds

Premium Room (Pure Wellness)

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Poolside

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Accessible

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room, Accessible

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Beach Access)

38 sq m
Beach view
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Flat-screen TV, video game console, pay films

Last room available

34 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

Premium Room (Promo)

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Last room available

34 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Junior Suite, Poolside

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Poolside

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Promo)

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite (Beach Access)

36 sq m
Beach view
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

34 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room

34 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Similar properties

Pool

Hot tub

Breakfast included

All-inclusive

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Iberostar Waves Paraíso Beach - All Inclusive

Luxury property on the beach, with outdoor pool

Spend the day relaxing at the beach, practicing your swing on Iberostar Waves Paraíso Beach - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.

Iberostar Waves Paraíso Beach - All Inclusive offers 424 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Iberostar Waves Paraíso Beach - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Paraiso Golf Course. Features include free WiFi in public areas and free valet parking, plus 12 restaurants.

Free WiFi
Free valet parking and self parking
Options for a bite to eat or a refreshing drink include 12 restaurants, 4 coffee shops/cafes, a beach bar, and a swim-up bar
Take a swim in the outdoor pool or soak in the spa tub
Treat yourself to reflexology, Swedish massages, or aromatherapy at Spa Sensations
Services include babysitting, a kid's club, and dry cleaning/laundry
Onsite recreation includes a golf course, tennis courts, and a gym
Guests have great things to say about the helpful staff and the beach
Just a 5-minute walk from Playa Paraiso Golf Course and 9 minutes by car from Maroma Beach

Iberostar Waves Paraíso Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Enjoy a summer holiday at Iberostar Waves Paraíso Beach - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 12 restaurants and 4 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen property is smoke free.

Buffet La Plaza - This buffet restaurant serves breakfast, lunch, and dinner.

Gourmet El Colonial - This restaurant serves dinner only. Reservations are required. Open daily.

La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

El Puerto - This buffet restaurant serves lunch only. Open daily.

Teppanyaki Hashiru - This restaurant serves dinner only. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Snorkeling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site

Food and drink

12 restaurants and 4 coffee shops
5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Restaurants on site

Buffet La Plaza
Gourmet El Colonial
La Hacienda
El Puerto
Teppanyaki Hashiru

Things to do

Arcade/games room
Basketball
Beach yoga
Bike tour information
Bike parking
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Golf course
Golf driving range
Kayaking
Nightclub
Outdoor pool
Playground
Scuba diving
Shopping centre
Snorkelling
A hot tub
Tennis
Volleyball
Windsurfing
Yoga classes

Family friendly

Arcade/games room
Babysitting (surcharge)
Children's club
Children's games
Children's pool
Free supervised childcare
In-room childcare (surcharge)
Outdoor pool
Playground

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf clubhouse
Golf pro shop
Hair salon
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference centre
A meeting room

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Pool umbrellas

Spa

25 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Beach towels
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan

Bathroom

Bath or shower
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Flat-screen TV
Films for purchase
Satellite channels
Video game console

Food and drink

Coffee/tea maker
Minibar

Desk
Eco-friendly cleaning products provided
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property is professionally cleaned

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Beach

Iberostar Beach Paraiso

Iberostar Paraiso Beach

Iberostar Paraiso Beach All Inclusive

Iberostar Paraiso Beach All Inclusive Playa del Carmen

Iberostar Paraiso Beach Playa del Carmen

Paraiso Beach

Paraiso Beach Iberostar

Iberostar Hotel Paraiso Beach

Iberostar Paraiso Beach Hotel Playa Paraiso

Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico

Iberostar Paraiso Beach All Inclusive All-inclusive property

Iberostar Paraiso Inclusive l

Iberostar Paraiso Beach All Inclusive

Iberostar Paraíso Beach All Inclusive

Iberostar Waves Paraíso Beach All Inclusive

Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen

Iberostar Waves Paraíso Beach - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Terrible

Daniela

Travelled with family

22 Sept 2024

Liked: Property conditions & facilities

Disliked: Staff & service

Upgraded for $300 when checking in at 11 AM and told room would be ready in an hour.. did not get room until 6 PM. Receptionist and concierge would just point fingers at each other and kept us going back and forth. We’ve been to iberostars in many countries and this location 3x, but this was the most disappointing trip. Moreover, the bathrooms by the pools need to be cleaned more often. They smell terrible and most of them are usually overflowing.

Stayed 3 nights in Sep 2024

10/10 Excellent

LEONOR

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is excellent highly recommend

Stayed 5 nights in Sep 2024

4/10 Poor

Sharon, College Station

16 Sept 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Stayed 5 nights in Sep 2024

4/10 Poor

Dane

Travelled with partner

11 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

We paid an extra $200 to upgrade our room. We spent one night in the room & the second night the ceiling developed a leak and we were moved to a different room. The air conditioning never got the room cooled and never offered a refund of our room that we only spent one night in.

Stayed 4 nights in Sep 2024

10/10 Excellent

Harinder bobby

Travelled with group

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was a good.property next to the golf.course

Stayed 3 nights in Sep 2024

10/10 Excellent

Izabela

Travelled with partner

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I went to the same resort 6th time. I like how the new manager changed the resort. The bar attenders in the beach lobby are outstanding and super friendly. It is also nice that reservations for restaurants are no longer required. I will be back there again.

Stayed 10 nights in Aug 2024

10/10 Excellent

Ricardo Muniz

Travelled with partner

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I visited August 2024. We had a good time. Would definitely return alone, not with our little kids. There are no kid water slides at our section. (Paraiso Beach) Other than that, it met all our needs.

Stayed 3 nights in Aug 2024

2/10 Terrible

Christopher

27 Aug 2024

Disliked: Staff & service

Stayed 4 nights in Aug 2024

10/10 Excellent

Annabell

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Yaniuska

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

8/10 Good

Luis M., York

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Es buen hotel

Stayed 5 nights in Jul 2024

10/10 Excellent

Ruben A

Travelled with family, Travelled with family and small children

21 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff, excellent vacations. We were a family of 22 and we really enjoyed our stayed.

Stayed 5 nights in Jul 2024

10/10 Excellent

Nubia

Travelled with family and small children

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was 5 days, it was very pleasant, there were always activities for children and adults, there was always a place to eat and the food was very good in most of the sites. The space of the rooms is comfortable as well as the bathroom, although the toilets do not have water force. Lots of beautiful gardens and animals .... We recommende it

Stayed 4 nights in Jul 2024

4/10 Poor

Megan

Travelled with family, Travelled with group

15 Jul 2024

Disliked: Amenities

Communication was lacking upon check in and throughout the stay. Their website and expedia's said you could access all iberostar locations in the area but that is not true. You don't even have access to the entire resort we stayed at advertised as all-inclusive however that was not true you had to pay extra for some shows and certain areas of the resort and bars were only accessible if you paid extra for a membership but that was not communicated prior to booking. And the air conditioning in our room kept breaking. We would not stay at this resort again.

Stayed 7 nights in Jul 2024

8/10 Good

Hugo m

14 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 7 nights in Jul 2024

8/10 Good

Jacob

12 Jul 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

12 Jul 2024

Liked: Staff & service, property conditions & facilities

Stayed 7 nights in Jul 2024

10/10 Excellent

Dunia, Miami

Travelled with family, Travelled with family and small children

11 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Family friendly !! Amazing hotel !!

Stayed 4 nights in Jul 2024

8/10 Good

John

Travelled with family

6 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Petro

4 Jul 2024

Stayed 7 nights in Jun 2024

6/10 Okay

George

Travelled with family and small children

1 Jul 2024

Liked: Staff & service, property conditions & facilities

Beautiful resort. The staff were all amazing. We had a great time. Only issues we had was the quality of the food. My wife and kid ate something which caused them to get sick. The buffet was almost the same food everyday. All buffets are outdoor type. We had some issues with our A/C.

Stayed 6 nights in Jun 2024

8/10 Good

Rosaura

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2024

2/10 Terrible

Fernando, Pittsburg

Travelled with family, Travelled with family and small children

26 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

We didnt enjoy 1 day of our 5 day vacation there staff was the worst starting with us checking in and to our last day ! We do not recommend this place at all! Theres no AC in the food places our AC went out in our room they did fix it after 3 phone calls. Most of the staff was really rude and sometimew even ignore when your trying to get transportation.

Stayed 6 nights in Jun 2024